Loading

×Sorry to interrupt
CSS Error

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

Skip to main content

My Subscriptions

Loading

Knowledge Base

Installing VMware Tools manually from the ISO image (1003910)

Last Updated: 1/15/2021Categories: TroubleshootingTotal Views: 89523Language:
Chinese (Simplified)Portuguese (European)JapaneseSpanishEnglish

93 like this article

Subscribe to get an email
newsletter with new updates

93 people found this helpful Please provide article feedback:

Learn how VMware Skyline Advisor and Skyline Health Diagnostics work together to provide proactive intelligence and self-service log analysis.

Use Skyline Advisor to avoid issues before they occur across VCF, vSphere, vSAN, NSX, vROps & Horizon. Skyline Findings are based on top KBs, VMSAs/CVEs and design best practices.

Use Skyline Health Diagnostics to root cause vSphere & vSAN logs when an issue occurs. Skyline Health Diagnostic Findings are based on top KBs and VMSA/CVEs. You can use the Skyline Health Diagnostics tool in online or offline mode.

If you require additional help from technical support, please use Skyline Advisor to initiate a Log Assist to reduce time to upload logs. TSEs can also initiate logs to reduce effort.

Symptoms

VMware Tools installation errors before completion.

VMware Tools installation fails to complete.

Unable to complete VMwareTools installation.

VMware Tools installation is not responding.

You receive the following error:

General system error occurred: Invalid fault.

Resolution

Installing VMware Tools on Windows guest operating systems from the ISO image on the datastore

In a Windows guest operating system the VMware Tools installation may fail to start after you choose Install VMware Tools if the Autostart option is disabled.

To manually start the VMware Tools Installer:

Connect to the ESX Server host your virtual machine resides on or connect to your VirtualCenter server with the VMware Infrastructure Client (VI Client).

Right-click the virtual machine you want to install VMware Tools on, in your inventory. Choose to cancel or end the VMware Tools installation.

Right-click the virtual machine you want to install VMware Tools on, in your inventory. Choose to install VMware Tools.

Click OK or Install when prompted.

If the installer does not start:

Click Start > Run from the inside guest operating system.

Type D:\setup.exe, where D: is the first CD-ROM drive configured for your virtual machine.

Click OK to start installing VMware Tools.

If the setup fails to start as the ISO was not mounted to the CD-ROM drive:

Right-click the virtual machine you want to install VMware Tools on, in your inventory. Choose Edit Settings.

Select CD/DVD Drive.

Ensure the Connected check box is selected.

Choose Datastore ISO file > Browse > vmimages > tools-isoimages > windows.iso

Complete step 5 again.

If you still experience problems getting the installation to start, see Confirm ISO image is not corrupt (1004820).

Installing VMware Tools on Linux guest operating systems from the ISO image on the datastore

In a Linux guest operating system, the VMware Tools installation may fail to start after you choose Install VMware Tools if the Autorun or Automount option are not available.

To manually start the VMware Tools Installer:

Connect to the ESX host your virtual machine resides on or connect to your VirtualCenter server with the VI Client.

Right-click the virtual machine you want to install VMware Tools on, in your inventory. Choose to cancel or end the VMware Tools installation.

Right-click the virtual machine you want to install VMware Tools on, in your inventory. Choose to install VMware Tools.

Log in to the virtual machine as root.

Mount the ISO as a CD-ROM:

mount /dev/cdrom /mnt/cdrom

Note: You can also use the instructions given in step 6 of the Windows section to mount the Linux.iso file.

Run this command to see a tarball and a Red Hat Package Manager (RPM) file under the CD-ROM directory:

ls /mnt/cdrom

Run this command to install using the RPM:

rpm -i /mnt/cdrom/VMwareTools-<esx version>.i386.tar.rpm

Run this command to install using the tarball:

cd /tmp
tar -zxvf /mnt/cdrom/VMwareTools-<esx version>.i386.tar.gz

Run this command to unmount the CD-ROM

umount /mnt/cdrom

If you unpacked the tarball, run the VMware Tools installer.

Change the directory to vmware-tools-distrib and run ./vmware-install.pl .

It is normal for the console screen to go blank for a short time during the installation when the display size changes.

After the installation completes restart your X session for any mouse or graphics changes to take effect. Press Ctrl + Alt + Del.

Run this command to start the tools running in the background during an X server session:

/usr/bin/vmware-toolbox &

Run this command to delete the extracted directory created in step 8, after you have finished installing VMware Tools:

rm -rf /tmp/vmware-tools-distrib

Workaround

Log into customerconnect.vmware.com first before navigating to the Vmware Tools download link: here.

Related Information

Determining if your VMware Tools ISO image is corrupt on an ESX/ESXi host
Instalação manual do VMware Tools com arquivo de imagem ISO
Instalación manual de VMware Tools desde la imagen ISO
从 ISO 映像手动安装 VMware Tools
ISO イメージから手動で VMware Tools をインストールする

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
Chinese (Simplified)Portuguese (European)JapaneseSpanishEnglish

Attachments

Additional Resources

No results for undefined

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware ESX Server

Related Versions:

Take Our Survey

Was this article helpful?

YES

NO

Copyright © 2005-2024 Broadcom. All Rights Reserved. The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries.

Terms of Use

Your California Privacy Rights

Privacy

Accessibility

Cookie Settings

Support Assistant