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Knowledge Base

How to remove the MacOS quarantine from the Fusion.dmg (59176)

Last Updated: 9/9/2020Categories: TroubleshootingTotal Views: 28574Language:
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Symptoms

Cannot start a Fusion virtual machine

Fusion shows the following message:

Application cannot run correctly

If current Security & Privacy setting only allows applications downloaded from App Store to run, it will cause VMware Fusion application translocated and unable to launch all the services properly.

Please open system Preferences->Security & Privacy-> General tab, make sure the”Allow apps downloaded from” configuration is set to “App store and Identified developers” instead of “App Store”, then re-download VMware Fusion image to install it.

Purpose

Mac OS X blocks the installation of Fusion application even after configuration is set to “App store and Identified developers”

Cause

This issue occurs if the Mac OS is blocking any file extension of VMware Fusion software to get installed even after the Mac OS X configuration is set to allow the applications distributed from “App Store and Identified developers” under Security & privacy.

Impact / Risks

Unable to launch any of the virtual machines installed on Fusion.

Resolution

To resolve the issue :

Manually uninstall VMware Fusion as per the Knowledge Base article : Manually uninstalling VMware Fusion

Download a fresh copy of VMware Fusion.

Ensure that the installer file of VMware Fusion (.dmg) is not mounted on Mac OS X.

Go To Terminal on Mac from Finder > Go > Utilities

Run the command.

xattr -l < Location of the VMware Fusion 8.x/10.x/11.x dmg file >

Example:   xattr -l ~/Downloads/VMware-Fusion-10.1.3.x.dmg

You will see the below output

xattr -l ~/Downloads/VMware-Fusion-8.5.3-4696910.dmg

com.apple.diskimages.fsck:
00000000  43 4B 7C 07 9E 88 99 58 FC 44 83 1C 3D 30 99 B7  |CK|....X.D..=0..|
00000010  23 14 DD B8                                      |#...|
00000014
com.apple.diskimages.recentcksum: i:24766513 on 6795D829-470F-3512-9AC8-12AFF2FFD020 @ 1486082191 - CRC32:$E0B9ABCF
com.apple.metadata:kMDItemWhereFroms:
00000000  62 70 6C 69 73 74 30 30 A2 01 02 5F 11 02 86 68  |bplist00..._...h|
00000010  74 74 70 73 3A 2F 2F 64 6F 77 6E 6C 6F 61 64 33  |ttps://download3|
00000020  2E 76 6D 77 61 72 65 2E 63 6F 6D 2F 73 6F 66 74  |.vmware.com/soft|

000002D0  3D 46 55 53 2D 38 35 33 26 70 72 6F 64 75 63 74  |=FUS-853&product|
000002E0  49 64 3D 35 32 37 26 72 50 49 64 3D 31 33 39 30  |Id=527&rPId=1390|
000002F0  37 00 08 00 0B 02 95 00 00 00 00 00 00 02 01 00  |7...............|
00000300  00 00 00 00 00 00 03 00 00 00 00 00 00 00 00 00  |................|
00000310  00 00 00 00 00 02 F1                             |.......|
00000317
com.apple.quarantine: 0081;5893d0a4;Google Chrome;5E8CEF7D-0BAC-4645-A5C8-01AC34C4641B

6. Now run the second command as below. This command removes the com.apple.quarantine: 0081;5893d0a4

xattr -dr com.apple.quarantine < Location of the VMware Fusion 8.x/10.x/11.x dmg file >

Example: xattr -dr com.apple.quarantine ~/Downloads/VMware-Fusion-10.1.3.x.dmg

7. Run the command in Step 5 to confirm the removal of com.apple.quarantine
Now you should not see com.apple.quarantine: 0081;5893d0a4 in the output.

8. Install VMware Fusion using the downloaded installer file of VMware Fusion (.dmg). For more information please refer, Downloading and installing VMware Fusion

Related Information

Installing VMware Fusion triggers System Extension Blocked notification on Mac OS 10.13 High Sierra​

Detectable by VMware SkylineTM

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