Loading

×Sorry to interrupt
CSS Error

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

Skip to main content

Products and Accounts

Support

Knowledge

Communities

Success

Learning

My Subscriptions

Loading

Knowledge Base

How to Troubleshoot Fusion startup issues (1003484)

Last Updated: 11/11/2021Categories: TroubleshootingTotal Views: 214785Language:
Chinese (Simplified)JapaneseSpanishEnglish

14 like this article

Subscribe to get an email
newsletter with new updates

14 people found this helpful Please provide article feedback:

Details

This resource provides troubleshooting steps for common Fusion startup issues such as:

A license expiration message appears

You are asked to register VMware Fusion every time you start it

You see errors similar to:

"Could not open /dev/vmmon: No such file or directory"

"Failed to connect to peer process"

"Cannot find a valid peer process to connect to"

"Failed to lock main memory file"

"The following install step failed: run postflight script for VMware Fusion. Contact the software manufacture for assistance"

"Error: Module version mismatch 4 != 5. Please update host. Failed to connect virtual device Ethernet0"

"Cannot find a serial number to unlock this version of VMware Fusion"

"Version mismatch with vmmon module"

Note: This article applies only to Fusion start-up issues. It does not discuss Windows or Linux start-up issues. The steps described here help if you are unable to open the Fusion application itself. If Fusion starts, but you cannot start a virtual machine, see Troubleshooting Fusion virtual machine startup issues (1014534).

If Fusion itself cannot start, there may be a problem with the application.

For more information, see Supported host operating systems for VMware Fusion and VMware Fusion Pro (2088571)

Solution

To troubleshoot this issue, attempt each of the following steps, and then try to open Fusion again:

Restart your Mac

Reinstall Fusion

Repair the disk permissions (run First Aid on the Mac hard disk using OS X Disk Utility)

Restart your Mac

To begin troubleshooting this issue, restart your Mac. If, after the Mac restarts, Fusion still presents the same error, manually reinstall Fusion.

Reinstall Fusion

To manually reinstall Fusion:

Uninstall VMware Fusion. For more information, see Manually uninstalling VMware Fusion (1017838) . This article contains a video that may be helpful.

Note: This procedure does not affect the contents of your virtual machine.

Download and install the latest version of Fusion from the VMware Fusion Download Center. For more information, see Downloading and installing VMware Fusion (2014097).

Note: A VMware Fusion serial number obtained from VMware is required to complete installation. If you do not have your Fusion serial number (license key), see Viewing license keys in Customer Connect (2006831).

Install or update VMware Tools in all of your virtual machines. For more information, see Overview of VMware Tools for VMware Fusion (1022048).

Repair the disk permissions (First Aid)

If VMware Fusion start-up problems persist, run the first aid on the Mac hard disk using OS X Disk Utility, then restart your Mac again.

To run first aid:

Open the /Applications/Utilities folder.

Double-click Disk Utility.

Select the system hard drive (usually called Macintosh HD).

Click First Aid.

Additional Information

For translated versions of this article, see:

Español: Solución de problemas de inicio en VMware Fusion (1036570)

日本語: Fusion の起動の問題のトラブルシューティング (2078502)

简体中文: 解决 Fusion 启动问题 (2074921)

Related Information

Installing VMware Fusion triggers System Extension Blocked notification on Mac OS 10.13 High Sierra and above

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
Chinese (Simplified)JapaneseSpanishEnglish

Attachments

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
Customer Connect でサポート契約の更新見積を要求する方法 (2006982)

Results 1-2 of 2

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

Related Versions:

Take Our Survey

Was this article helpful?

YES

NO

Copyright © 2005-2024 Broadcom. All Rights Reserved. The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries.

Terms of Use

Your California Privacy Rights

Privacy

Accessibility

Cookie Settings

Support Assistant