Loading

×Sorry to interrupt
Uncaught ReferenceError: addCTracking is not defined
throws at https://kb.vmware.com/resource/KM_TealiumTrackingJS?v=0.5:100:1

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

Geolocation Redirection doesn't work in Horizon VDIs with Sophos in cloud in the infrastructure (76135)

Last Updated: 1/17/2023Categories: TroubleshootingTotal Views: 5167Language:
English

Subscribe to get an email
newsletter with new updates

Please provide article feedback:

Symptoms

Whenever Sophos is installed, Geolocation does not work correctly and the Chrome plugin is greyed out.

Without Sophos Agent installed in the new VDI, Geolocation redirection works without any issues.

Purpose

This article helps to get the Geolocation redirection working in a Horizon 7 environment where you have Sophos in Cloud infrastructure and Sophos Agent installed on the desktop.

The Geolocation Redirection feature allows remote desktops to use the client's geolocation information.
Please see our documentation for more details on Configuring Geolocation Redirection

Cause

Sophos blocks the Geolocation redirection and disables the plugin in the Chrome browser if no exclusions are provided.

Impact / Risks

NA

Resolution

Issue is not with Horizon components. You need to provide global exclusions in the Sophos Central portal as below.

Connect to your Cloud Portal for Sophos Scanning exclusions and navigate to Sophos Global Exclusions.

Create a Website type exclusion for 127.0.0.1.

You can also create the same exclusion at the threat protection policy level in Sophos Central also if needed.

Related Information

https://community.sophos.com/products/sophos-central/f/endpoint-self-help-tool/115546/issues-with-geolocation-redirection-in-vmware-horizon-with-sophos-endpoint-is-running

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
English

Attachments

Additional Resources

KB
•
与具有多个网络适配器的 VMware Horizon View 6.x/7.x 桌面的 PCoIP 连接失败 (2062604)

KB
•
バージョン 212.0.xxx.x 以前の bnxtnet ドライバを搭載した SFP28 および 535T ベースの NIC を使用する HPE Custom Image 6.0 U3、6.5 および 6.7 で実行されているホストで大量のランダム I/O トラフィックが発生すると、PSOD が発生する (76441)

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

Results 1-3 of 3

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware Horizon

Related Versions:

VMware Horizon 7.x

VMware Horizon 7

Take Our Survey

Support Assistant