Loading

×Sorry to interrupt
Uncaught ReferenceError: addCTracking is not defined
throws at https://kb.vmware.com/resource/KM_TealiumTrackingJS?v=0.5:100:1

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

Fan health sensors report false alarms on HPE Gen10 Servers with ESXi 6.7 (78989)

Last Updated: 2/27/2024Categories: TroubleshootingTotal Views: 47100Language:
Chinese (Simplified)JapaneseEnglish

51 like this article

Subscribe to get an email
newsletter with new updates

51 people found this helpful Please provide article feedback:

Symptoms

vCenter vSphere Client shows Fan Health as “Critical” after the updating host to ESXi 6.7 - Build 16075168 (ESXi670-202004002)

Server Hardware is HPE Gen 10

On validating HPE Integrated Lights-Out (ILO), the alarm is identified to be false positive

Purpose

This article provides information on steps to stop the sensors from generating Fan Health false alarms.

Resolution

This issue is resolved in VMware ESXi670-202006001 Build 16316930, available at VMware Downloads.

Workaround

Impact of workaround:

Using the workaround, you will not be able to see the Hardware Health status for the Node-Sensor ID in the vCenter Server vSphere Client. Alternatively, use the HPE Integrated Lights-Out (ILO) to check the Hardware Health Status.

To work around this issue if you do not want to upgrade:

From ESXi host Command Line Interface

From vCenter Server vSphere Client (UI)

From the ESXi host Command Line Interface

Connect to the affected ESXi host as root that is reporting the Fan Health alarms through SSH.

Determine the Node-Sensor ID for the Fan device, using this command:

esxcli hardware ipmi sdr list

In this example, the Node-Sensor ID is 0.3 which corresponds to the sensor of Fan Device 1 Fan 1. (Note: Sensor ID here is 3).

Using this Node-Sensor ID, use this advanced option command from the affected ESXi host to ignore the health alarms from the selected fan sensor:

esxcfg-advcfg -s 3 /UserVars/HardwareHealthIgnoredSensors

Run this advanced option command to see what sensors you have using this false flag:

esxcfg-advcfg -g /UserVars/HardwareHealthIgnoredSensors

For example:

esxcfg-advcfg -g /UserVars/HardwareHealthIgnoredSensors
Value of HardwareHealthIgnoredSensors is 3

From the vCenter Server vSphere Client (UI)

Log in to the vCenter Server using vSphere Client.

Select ESXi Host > Configure > Advanced System Settings > UserVars.HardwareHealthIgnoredSensors.

Enter the Node-Sensor ID from the resulting response from this command:

esxcli hardware ipmi sdr list

In this case, the Node-Sensor ID is 3.

Note: The result should update automatically in 90 seconds. Alternatively, Click on Refresh (if required) in the vCenter Server vSphere Client through ESXi host > Monitor > Hardware Health > Alerts and Warnings > Refresh.

Click on OK.

To disable this workaround, reset these values:

From ESXi host Command Line Interface

Log in as root to the ESXi host through SSH.

Run this command:

esxcfg-advcfg -d /UserVars/HardwareHealthIgnoredSensors

From the vCenter Server vSphere Client (UI)

Log in to the vCenter Server using vSphere Client.

Select ESXi Host > Configure > Advanced System Settings > UserVars.HardwareHealthIgnoredSensors.

Remove the Node-Sensor ID.

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
Chinese (Simplified)JapaneseEnglish

Attachments

Additional Resources

KB
•
vRSLCM で vRA 8.x インストール OVA をマッピングする方法 (75185)

KB
•
在 vRSLCM 中映射 vRA 8.x 安装 OVA (75185)

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
Download and Install VMware Fusion (2014097)

Results 1-4 of 4

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware vSphere ESXi

Related Versions:

VMware vSphere ESXi 6.7

Take Our Survey

Support Assistant