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Knowledge Base

FAQs: How to Subscribe to VMware Knowledge Base Articles (76417)

Last Updated: 5/6/2021Categories: InformationalTotal Views: 29539Language:
Chinese (Simplified)JapaneseEnglish

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Details

This article provides answers to frequently asked questions about the usage of Subscription feature available on VMware Knowledge Base.

Q1. What is new on VMware Knowledge Base?
Q2. How can I subscribe to a knowledge content?
Q3. How do I login to VMware Knowledge Base?
Q4. How will I get notified when a knowledge content is updated?
Q5. How can I unsubscribe from receiving email notifications?
Q6: Do we receive email notifications based on a language that the article is associated?
Q7: Can I subscribe for a specific language? (NEW*)
Q8: I have been receiving emails for non-english languages though I had not subscribed. How can I remove those languages from my subscriptions? (NEW*)
Q9: What is the new Digest Email toggle button I see on My Subscription page? (NEW*)
Q10: What information does the digest email include? (NEW*)

Q1. What is new on VMware Knowledge Base?

You can now Subscribe to individual KB articles, product or category groups to receive email notifications when new or updated content is available. By subscribing to the knowledge articles, you can stay up to date when VMware KB articles are created/updated.

Q2. How can I subscribe to a knowledge content?

There are three options available to subscribe:

Important: Ensure you are logged in to VMware Knowledge Base.

Option 1 - Subscribe Knowledge content based on Categories, Products, and Languages:

On the Home page, click My Subscriptions. You will be navigated to My Subscription page.

You can manage article subscriptions on the My Subscriptions Page.

If you want to receive email notification(s) for a specific article category (Troubleshooting, Informational, How to and so on), click + on Categories section > check the box(es) and click Submit.

If you want to receive email notification(s) for a specific Product(s), click + on the Products section > check the box(s) against the product(s) or versions and click Submit.

If you want to receive email notifications(s) for specific language(s), click + on the Language section > check the box(s) against the language(s) or versions and click Submit.

Note: It might take few seconds to populate all products.

Option 2: Subscribe to individual articles

Open the article you want to subscribe and click subscribe.

Q3. How do I login to VMware Knowledge Base?

On the Home page, click Login.

Enter your user name, password and click LOG IN.

Q4. How will I get notified when a knowledge content is updated?

You will receive an email notification indicating that the content you subscribed to was updated. See illustration below:

Q5. How can I unsubscribe from receiving email notifications?

There are two options available to unsubscribe:

Option 1 - Go to My Subscriptions page and click UNSUBSCRIBE.

Option 2: Open the article you want to unsubscribe from email notification and click unsubscribe.

Q6: Do we receive email notifications based on a language that the article is associated?

Yes, article subscriptions are based on language(s). For example, if you have subscribed for an English article, you will be notified through email ONLY when the English article was updated.

Q7: Can I subscribe only for a specific language?
Yes, you can now subscribe to a specific language. On the Languages section, choose the default language you wish to subscribe. You can also subscribe to multiple languages.

Q8: I have been receiving emails for non-english languages though I had not subscribed. How can I remove those languages from my subscriptions?
This issue is now resolved. You will receive notifications only for the languages you have chosen on your subscription.
Choose English as the default language, if you wish to receive notifications only for articles created in English language.

Q9: What is the new Digest Email toggle button I see on My Subscription page?
The Digest Email is a new feature that allows you to set your subscription preference to:

Receive emails for each KB, based on the group subscribed (when Digest Email toggle button is disabled)

Receive daily digest email with a recap of all KBs that were newly created/updated during the last 24 hours (when Digest Email toggle button is enabled)

Q10: What information does the digest email include?
The Digest email provides a list of KBs that were recently created/updated. You can click View More... to navigate to the Subscription Digest History page. You can view the complete list of all KBs that were created/updated for the given date range on this page.

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Application Remote Collector が再起動後、7.5 から 8.0 に自動的にアップグレードされる (76412)

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Skyline Collector が再起動後にネットワーク構成を失う (76400)

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vSAN 7.0 Update 1 での V1 ディスクのサポート (76436)

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