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Knowledge Base

Enterprise PKS shows continuous Scan and Fix messages in BOSH Tasks (68033)

Last Updated: 10/27/2020Categories: TroubleshootingTotal Views: 2554Language:
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Details

You see continuous "Scan and Fix" messages in  the BOSH Tasks, similar to the following:

ID      State  Started At                    Last Activity At              User                                            Deployment                                             Description                                                                                       Result
636816  done   Thu May  2 21:12:33 UTC 2019  Thu May  2 21:14:56 UTC 2019  pivotal-container-service-4a9d72b40a937240e75d  service-instance_68fc28fa-6e2c-4a5b-bbd1-f15e71a50d5e  run errand telemetry-agent from deployment service-instance_68fc28fa-6e2c-4a5b-bbd1-f15e71a50d5e  1 succeeded, 0 errored, 0 canceled
636815  done   Thu May  2 21:09:43 UTC 2019  Thu May  2 21:12:27 UTC 2019  pivotal-container-service-4a9d72b40a937240e75d  service-instance_68fc28fa-6e2c-4a5b-bbd1-f15e71a50d5e  run errand apply-addons from deployment service-instance_68fc28fa-6e2c-4a5b-bbd1-f15e71a50d5e     1 succeeded, 0 errored, 0 canceled
636814  done   Thu May  2 21:00:00 UTC 2019  Thu May  2 21:00:00 UTC 2019  scheduler  clean up local dns blobs   Deleted 1 dns blob(s) created before 2019-05-02 20:00:00 +0000
636813  done   Thu May  2 21:00:00 UTC 2019  Thu May  2 21:00:00 UTC 2019  scheduler  clean up events  Old events were deleted
636812  done   Thu May  2 20:54:15 UTC 2019  Thu May  2 21:09:38 UTC 2019  pivotal-container-service-4a9d72b40a937240e75d  service-instance_68fc28fa-6e2c-4a5b-bbd1-f15e71a50d5e  create deployment             /deployments/service-instance_68fc28fa-6e2c-4a5b-bbd1-f15e71a50d5e
636811  done   Thu May  2 20:44:05 UTC 2019  Thu May  2 20:44:11 UTC 2019  health_monitor  pivotal-container-service-4a9d72b40a937240e75d  scan and fix  scan and fix complete
636810  done   Thu May  2 20:44:05 UTC 2019  Thu May  2 20:44:12 UTC 2019  health_monitor  service-instance_74e887b0-b7d5-42b3-9359-b9f1f8e577d4  scan and fix  scan and fix complete
636809  done   Thu May  2 20:44:05 UTC 2019  Thu May  2 20:44:12 UTC 2019  health_monitor  service-instance_b18c7dea-4b8e-4bb8-8b66-0e29b91c1fc4  scan and fix  scan and fix complete
636808  error  Thu May  2 20:44:05 UTC 2019  Thu May  2 20:44:05 UTC 2019  health_monitor   service-instance_eb48ea6f-3854-42b1-a99a-83222ce89a59  scan and fix  Unable to get deployment lock, maybe a deployment is in progress. Try again later.
636807  error  Thu May  2 20:44:04 UTC 2019  Thu May  2 20:44:04 UTC 2019  health_monitor  service-instance_74e887b0-b7d5-42b3-9359-b9f1f8e577d4  scan and  Unable to get deployment lock, maybe a deployment is in progress. Try again later.

You see no locks present when you run the bosh locks command.

You see repeated "Scan and Fix" tasks when you run the bosh tasks -ar command.

Restarting the BOSH or Opsman VMs does not resolve the issue.

During these repeated 'Scan and FIx' tasks, no new VM / instance is being deleted or created

Solution

From an SSH session to BOSH, run the following commands:

#sudo –i
#monit restart health_monitor

Once you have restarted the health_monitor run #monit summary to ensure the service is 'Running'
At this time run #bosh  -ar and the repeated 'Scan and Fix' message should stop

If this does not resolve the issues you are having please gather the BOSH logs open an SR with VMware Technical Support as further investigation is needed

Detectable by VMware SkylineTM

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