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Knowledge Base

End of Availability of vSphere with Operations Management Enterprise Plus Edition (57394)

Last Updated: 11/21/2018Categories: InformationalTotal Views: 30020Language:
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Purpose

This article describes the end of availability of the vSphere with Operations Management Enterprise Plus (vSOM ENT+) edition.

Resolution

On October 8, 2018, customers were notified about the End of Availability (EOA) of the vSphere with Operations Management Enterprise Plus (vSOM ENT+) edition effective February 1, 2019. After this date, vSOM ENT+ will no longer be available for purchase.
Customers who are active on Support and Subscription Services (SnS) for vSOM ENT+ were fulfilled to vSphere Enterprise Plus (vSphere ENT+) and vRealiize Operations Standard (vROPS STD) on October 15, 2018. This fulfillment will be on-going for new bookings until vSOM ENT+ is no longer available for purchase.

Customers who have remained active on Support and Subscription Services for the vSphere with Operations Management Enterprise (vSOM ENT) Edition were  fulfilled to vSphere Enterprise (vSphere ENT) and vROPS STD. vSphere ENT and vSOM ENT are no longer available for purchase. These editions went EOA June 30, 2016.

Customers who are active on Support and Subscription Services for vCloud NFV will have their vSOM ENT+ license and their vRealize Operations Advanced Add-On for vSOM license  fulfilled to vSphere ENT+ and vRealize Operations 7 Advanced on November 23, 2018.

FAQs

When is the End of Availability (EOA) of vSOM ENT+?
The EOA of vSOM ENT+ is February 1, 2019. After this date, vSOM ENT+ will no longer be available for purchase.

When were customer notifications sent?
Customers were notified on October 8, 2018.

When and how will the fulfillment occur from vSOM ENT+ to vSphere ENT+ and vROPs STD?
On October 15, 2018, current vSOM ENT+ customers who are active on Support and Subscription Services saw an option to upgrade their single vSOM ENT+ license into the component licenses: vSphere 6 Enterprise Plus and vRealize Operations 7 Standard. vSOM ENT+ customers were notified by an alert in Customer Connect that they have been fulfilled and have an option to upgrade their single vSOM Enterprise Plus license to the two component licenses.

This fulfillment will be on-going for new bookings until vSOM ENT+ is no longer available for purchase.

The following table outlines the entitlement paths for an existing vSOM ENT+ license to a vSphere 6 ENT+ license and a vRealize Operations 7 STD license.

For more information on how to upgrade license keys in Customer Connect, refer to KB article 2006974 found here.

What is the fulfillment from existing vSOM ENT licenses to vSphere ENT and vROPs STD?
Customers who have remained active on Support and Subscription Services for the vSOM ENT Edition have been fulfilled to vSphere 6 ENT and vRealize Operations 7 STD. The customers received an alert in Customer Connect that they have been fulfilled and have  an option to upgrade their single vSOM Enterprise license to the component licenses:  vSphere 6 ENT and vRealize Operations 7 STD. The vSphere ENT and vSOM ENT editions are no longer available for purchase. These editions went EOA June 30, 2016.

When and how will the vSOM ENT+ license and the vRealize Operations Management Advanced Add-On for vSOM which is part of my NFV entitlement be fulfilled to vSphere ENT+ and vRealize Operations 7 Advanced?
On November 23, 2018, current vCloud NFV customers who are active on Support and Subscription Services will see an option to upgrade their vSOM ENT+ license and their vRealize Operations Management Advanced Add-On license for vSOM into the following two licenses: vSphere 6 Enterprise Plus and vRealize Operations 7 Advanced. vCloud NFV customers will be notified by an alert in Customer Connect that they have been fulfilled and have an option to upgrade.

The following table outlines the entitlement path for an existing vCloud NFV customer’s vSOM ENT+ license to a vSphere 6 ENT+ license and a vRealize Operations 7 Advanced license.

What options are available to purchase the vSOM ENT+ solution after the End of Availability date of February 1,2019?
Customers can continue to purchase vSphere ENT+ and additional management capabilities through the purchase of vRealize Operations – Standard, Advanced, Enterprise or vRealize Suite ala carte.

Moving forward, there are several options available based on customer’s individual needs:

Upgrade to vSphere Platinum

Customers can upgrade the vSphere Enterprise Plus component of vSOM ENT+ to vSphere Platinum. After the upgrade, customers will have vSphere Platinum licenses and existing vRealize Operations Standard licenses.

Upgrade to vCloud Suite

Customers can upgrade their vRealize Operations Standard component licenses to vRealize Suite Standard. After the upgrade the customer will effectively have the vCloud Suite bundle of vSphere Enterprise Plus and vRealize Suite Standard.

Upgrade vRealize Operations to vRealize Advanced

Customers can upgrade their vRealize Operations Standard licenses to vRealize Operations Advanced. After the upgrade, they will have their existing vSphere Enterprise Plus licenses and vRealize Operations Advanced licenses.

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