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Knowledge Base

Email notifications for vApp lease expiration not sent to users after upgrading to vCloud Director for Service Providers 9.7 (71373)

Last Updated: 2/1/2020Categories: TroubleshootingTotal Views: 11265Language:
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Symptoms

vApps have runtime and storage leases set

Affected users have not changed the default preferences set for Send runtime lease alerts and Send storage lease alerts

Email notifications warning of vApp lease expiration approaching are not sent to vApp owners

Cause

This issue occurs if users have not changed their Preferences options for Send runtime lease alerts and Send storage lease alerts from the default option.

Resolution

This is a known issue affecting vCloud Director for Service Providers 9.7.
This issue is resolved in vCloud Director for Service Providers 10, available at VMware Downloads.

Workaround

To workaround this issue a user can change their Preferences for Send runtime lease alerts and Send storage lease alerts from the default option of 5 days to any other value:

Log into the vCloud Director Flash UI as the user not receiving email notifications.

In the title bar of the Web console, click Preferences.

Click the Defaults tab.

Set the number of days or hours for Send runtime lease alerts to any value other than 5 days before expiration to receive email notifications, for example set it to 1 day before expiration.

Set the number of days or hours for Send runtime lease alerts to any value other than 5 days before expiration to receive email notifications, for example set it to 1 day before expiration.

Click OK to apply the change.

Users will now receive emails notifying them of lease expiration as per the set preference.

Detectable by VMware SkylineTM

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Attachments

Additional Resources

KB
•
vApp テンプレートから vApp をデプロイすると、「ハブの「リソース」が仮想マシンのホスト アフィニティ ルールに違反しています (Hub "Resources" violates VM host affinity rule)」というエラーが表示される (71366)

KB
•
将磁盘添加到 vCloud Director for Service Providers 中的虚拟机时出现错误“未设置 StoragePlacementSpec 所需属性 podSelectionSpec” (71365)

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•
K8S 服务创建停滞，一直处于等待服务 IP 状态，并出现错误“超过负载平衡器服务上的最大池数 (Exceed maximum number of pools on the Load balancer service)” (71372)

KB
•
对文件 /opt/vmware/vcloud-director/data/transfer 解压存档失败：cpio：chown (71340)

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Customer Purchasing Program FAQ - オンライン ツールと移行 (71388)

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