Loading

×Sorry to interrupt
Uncaught ReferenceError: addCTracking is not defined
throws at https://kb.vmware.com/resource/KM_TealiumTrackingJS?v=0.5:100:1

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

My Subscriptions

Loading

Knowledge Base

Email notification field is blank in the scheduled task created for Update Manager "Update Download" and "Check Notification" (77202)

Last Updated: 8/6/2020Categories: TroubleshootingTotal Views: 8892Language:
English

Subscribe to get an email
newsletter with new updates

Please provide article feedback:

Symptoms

Email notification field is blank in the scheduled task created for vSphere Update Manager "Update Download" and "Check Notification" and the email will not get triggered on task completion.

Configuration for the "Automatic Patch Download" task is created with email id "[email-masked]".

The Scheduled task gets created after saving, however in the Scheduled tasks the "Email Notification" field will be blank as shown below. As such, the above task will never trigger an email.

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Cause

The issue occurs because the Scheduled task which gets created for "Update Download" and "Check Notification" doesn't update the email id in the "vpx_scheduledtask" table in VCDB.

Impact / Risks

No Impacts.

Note: Please take a snapshot of "Windows vCenter" before implementing the solution.

Resolution

This will be fixed in future release

Workaround

Take a snapshot of the vCenter node.

Stop VPXD and Content library service using below commands:

service-control --stop vpxd

service-control --stop vmware-content-library

Connect to VCDB using command

/opt/vmware/vpostgres/current/bin/psql -U postgres -d VCDB

Run the below command to list the scheduled tasks created.

select scheduledtask_id, name, notification from vpx_scheduledtask;

scheduledtask_id |                       name                                             |  notification
------------------+--------------------------------------------------+-----------------
108 | VMware vSphere Update Manager Check Notification   |
106 | VMware vSphere Update Manager Update Download    |
107 | Host Scan                             | [email-masked]
(3 rows)

As you can see the "notification" field for "Check Notification" and "Update download" scheduled task is blank.

Select the scheduledtask_id without the notification and run command as shown below:

update vpx_scheduledtask set notification = 'email id' where scheduledtask_id = "id from above output";

Example:
update vpx_scheduledtask set notification = [email-masked]' where scheduledtask_id = 108;
update vpx_scheduledtask set notification = [email-masked]' where scheduledtask_id = 106;

Above command will result in below changes.

Example:
VCDB=# select scheduledtask_id, name, notification from vpx_scheduledtask;
scheduledtask_id |                       name                       |  notification
------------------+--------------------------------------------------+-----------------
108 | VMware vSphere Update Manager Check Notification | [email-masked]
106 | VMware vSphere Update Manager Update Download    | [email-masked]
107 | Host Scan                                                                         | [email-masked]
(3 rows)

Start vpxd and content library service.

service-control --start vpxd
service-control --start vmware-content-library

Relogin to HTML5-Client.  The task will get updated with the notification email and next time scheduled task gets executed the task will trigger the email.

Related Information

https://kb.vmware.com/s/article/2147285

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
English

Attachments

Additional Resources

KB
•
提供 Horizon Cloud Service on Microsoft Azure 的 Microsoft Azure 区域 (77121)

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
通过从内容库部署虚拟机，UI 上显示的自定义规范适用于其他 vCenter Server (77172)

Results 1-3 of 3

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware vCenter Server Appliance

VMware vCenter Server

Related Versions:

VMware vCenter Server Appliance 6.7.x

VMware vCenter Server Appliance 6.5.x

VMware vCenter Server Appliance 6.0.x

VMware vCenter Server 6.7.x

VMware vCenter Server 6.5.x

VMware vCenter Server 6.0.x

Take Our Survey

Support Assistant