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Knowledge Base

ESXI bootup through Auto-Deploy stuck at /vmw/rbd/host/xxxxxxxxxx/waiter.tgz (70635)

Last Updated: 4/26/2023Categories: TroubleshootingTotal Views: 4264Language:
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Symptoms

ESXi host deployment with autodeploy fails to boot and stuck at loading screen, with an error: /vmw/rbd/host/xxxxxxxxxx/waiter.tgz

In the rbd-cgi.log file, you will see error similar to:

2019-06-04T09:53:07.602 [54236]ERROR:vmcacertutil: Could not generate certificates for: abcd.labs.comrc: 0 out: b'Error: 5, VMCAGetSignedCertificatePrivate() failedError Code : 5\nMessage :UNKNOWN\n'err: b"Operation Failed: exception <class 'vmca.vmca_exception'> not a BaseException subclass"
2019-06-04T09:53:07.642[54236]ERROR:pluginmaster:exception:rbdplugins.sslcert.vmwWaiterTgz -- 0:b'Error: 5, VMCAGetSignedCertificatePrivate() failedError Code : 5\nMessage :UNKNOWN\n':b"Operation Failed: exception <class 'vmca.vmca_exception'> not a BaseException subclass"Traceback (most recent call last):

Log Location: /var/log/vmware/rbd

rbd.vmca
2019-06-04T09:53:07.445 [35946]INFO:rbd-vmca-certificate:generating certificates for: abcd.labs.com, , 10.10.xx.xx, /var/lib/rbd/ssl/c621f01ff73023e0f1c0e4f8febc7d8d, rui.key, rui.crt
2019-06-04T09:53:07.580 [35946]ERROR:rbd-vmca-certificate:Operation Failed
Traceback (most recent call last):

vmcad-syslog.log

2019-06-06T13:48:47.863098-07:00 info vmcad  t@140531036313344: VMCACheckAccessKrb: Authenticated user [email-masked]
2019-06-06T13:48:47.867730-07:00 info vmcad  t@140531036313344: Checking upn: cn=CAAdmins,cn=Builtin,dc=vsphere,dc=local against CA admin group: [email-masked]
2019-06-06T13:48:47.867942-07:00 warning vmcad  t@140531036313344: error code: 0x00000005

Log location : /var/log/vmware/vmcad

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Purpose

To recreate a missing waiter user and/or rectify the missing permissions

Cause

vCenter's waiter user is missing or does not have proper permissions.  This may occur after fixing replication issues, a broken upgrade, or cross-domain repoint.

Impact / Risks

No Impact

Resolution

To resolve this issue, use the attached script called 'recreate_rbd_waiter.sh'

1. Copy the script to the affected vCenter server appliance using a tool like WinSCP.

2. Modify permissions of the script so that it can be executed.

chmod +x recreate_rbd_waiter.sh

3.  Execute the script

./recreate_rbd_waiter.sh

4. Output should be shown as below:

# ./recreate_rbd_waiter.sh
RECREATE WAITER ACCOUNT
=======================

> Please enter password for [email-masked]:
> Waiter account name detected: waiter-747e2b48-8e05-4bfa-9b9b-7c161c336369
> waiter-747e2b48-8e05-4bfa-9b9b-7c161c336369 does not exist! Creating it...
|---- Generating password SUCCESS!
|---- Creating the waiter account SUCCESS!
|---- The following will succeed even if already set
|---- Add account to CAAdmins SUCCESS!
|---- Set password to never expire SUCCESS!
|---- Update password in database SUCCESS!
> Script has finished. Please restart the rbd service.

5.  Restart the RBD service:

service-control --stop vmware-rbd-watchdog && service-control --start vmware-rbd-watchdog

Workaround

N/A

Detectable by VMware SkylineTM

Actions

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Language:
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Attachments

recreate_rbd_waiter

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
连续目标端口块操作后无法恢复 IO (80266)

KB
•
Download and Install VMware Fusion (2014097)

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