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Knowledge Base

Customer Connect Overview (2006994)

Last Updated: 7/12/2023Categories: InformationalTotal Views: 19614Language:
Chinese (Simplified)JapaneseEnglish

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Details

This article provides information about the Customer Connect home page.

Solution

What is Customer Connect?

Customer Connect simplifies and streamlines your interactions with VMware and provides an account-based view of license keys, support requests, contracts, and other information. You can also view and access your downloads and evaluations.

Through Customer Connect, you have increased flexibility. You can save time with self-service features and guided workflows, and delegate task-based roles with granular permissions.

Customer Connect home page

The Customer Connect home page is a central location to access and manage your VMware products and support.

Main Menu

Customer Connect home page has these features:

Products and Accounts

Products

My Products

Product Partches

All Products

Beta Programs

Product Registration

Trial and Free Solutions

My Evaluations

VMware Purchasing Programs (VPP)

Download History

Upgrades and Add-Ons

Online Store

Accounts

Users and Permissions

Manage Licenses

License Tracker

Account Summary

Account Activity

Reports

My Subscription Services

Funds Management

Enterprise Purchasing Program (EPP)

Cloud Credits

Cloud Provider Funds

HPP/SPP Funds

Knowledge

Knowledge Base

KB Subscription

VMware Docs

VMware Code

Communities

Communities Home

SDDC

Networking

Digital Workspace

Cloud

Desktop Hypervisor

Education & Certs

Support

Get Support

My Support Requests

Support Offerings

Support Contracts

Learning

Learning Home

VMware Learning Overview

Learning On-Demand & Lab Courses

Learning Webinars

Certification Preparation Courses

Purchase VMware Learning

Start with Connect Learning Basic Subscription

Enterprise Learning Subscription

Middle section

The middle section of the Customer Connect home page displays: Downloads, License Management, Knowledge Test and Get Support.

Below Section

The below section of the Customer Connect home page displays: Notifications with Action Required (up to 3 visible in Homepage), Open Support Requests, and Get Guided Support.

Related Information

For additional details on Customer Connect, please view Customer Connect FAQ (2014350).

For instructions on managing VMware Knowledge Base Article subscriptions, please refer to FAQs: How to Subscribe to VMware Knowledge Base Articles (76417).

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Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
如何将许可证转让给 Customer Connect 中的其他帐户 (2070485)

KB
•
在 Customer Connect 中创建和下载报告 (2043472)

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•
Customer Connect プロファイルの更新方法 (2086266)

KB
•
Download and Install VMware Fusion (2014097)

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