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Knowledge Base

Converter Plugin for VirtualCenter fails to install and rolls back unexpectedly (1006503)

Last Updated: 3/20/2024Categories: TroubleshootingTotal Views: 12279Language:
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Symptoms

Converter plugin for VirtualCenter 2.5 fails to install

You are able to click Download and Install under Plugins in VirtualCenter and installer launches

Installation of plugin rolls back and fails

The %temp%/vminst.log file shows the following:

Attempting to launch "D:\Program Files\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Converter Enterprise\openssl.exe req -new -x509 -keyout "D:\Program Files\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Converter Enterprise\SSL\rui.key" -out "D:\Program Files\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Converter Enterprise\SSL\rui.crt" -days 1000 -config "D:\Program Files\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Converter Enterprise\rui.cfg""

vieInstUtil: 07/24/08 11:44:21 Create Process failed: 193
vieInstUtil: 07/24/08 11:44:21 ERROR: Failed to generate SSL keys [0]

Resolution

Converter plugin for VirtualCenter fails to install because the SSL keys fail to generate.

To resolve this issue, use one of these solutions that best suits your environment.

Solution 1

Copy the SSL keys (rui.key and rui.crt) from another machine to this machine. By default, the SSL keys are located at:

Windows Server 2003 – C:\Program Files\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Converter Enterprise\ssl

Windows Server 2008 – C:\ProgramData\VMware\VMware vCenter Converter\ssl

2. Create the directory on the machine on which you are installing the plugin, if it does not already exist.
3. Retry the installation.

Solution 2

Disable any services or applications that may be using openssl.

Run a search for ssleay32.dll.

Rename the file.

Retry the installation.

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Attachments

Additional Resources

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在使用 VMware Converter 时可能不会与虚拟机一起转换的应用程序和驱动程序 (1006626)

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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Related Products:

VMware VirtualCenter

VMware vCenter Server

VMware vCenter Converter

VMware Converter

Related Versions:

VMware VirtualCenter 2.5.x

VMware vCenter Server 4.1.x

VMware vCenter Converter 4.2.x

VMware Converter 3.0.x

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