Loading

×Sorry to interrupt
CSS Error

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

Skip to main content

My Subscriptions

Loading

Knowledge Base

Connecting an ESX host to VirtualCenter fails with the error: Not enough licenses installed (1005562)

Last Updated: 12/8/2017Categories: LicensingTotal Views: 15859Language:
English

Subscribe to get an email
newsletter with new updates

Please provide article feedback:

Symptoms

Cannot connect an ESX host to VirtualCenter server

Not enough licenses installed error when connecting an ESX host to VirtualCenter server

Purpose

This article guides you through troubleshooting and resolving common causes of why an ESX host cannot be successfully connected to the VirtualCenter server.

Resolution

Validate that each troubleshooting step below is true for your environment. The steps provide instructions or a link to a document, for validating the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Do not skip a step.

This error may be caused by issues with: License Server connectivity, license files, the VirtualCenter server, or a virtual machine.

In every scenario with this error:

Ensure the VirtualCenter license exists in the account on the License Portal. For more information, see VirtualCenter (vCenter) licenses explained (1005561).

Ensure the VirtualCenter edition selected during installation is the same as the purchased edition, and that there are not problems with virtual machines on the ESX host being added. For more information, see Cannot Add a Host to VirtualCenter (1003623).

Verify licenses are activated according to the current need. For more information, see ESX 3.x Server and vCenter 2.x Editions (1005153) .

Verify installed licenses on the VMware Infrastructure Client are correct. For more information, see Viewing the number of CPU Licenses using the VI Client (1005262).

Ensure the VirtualCenter, License Server, and database services are started and running.

Right-click My Computer > Manage.

Expand Services and Applications and ensure these services show a 'Started' status under the Services option.

Ensure the correct license file is uploaded to license server following the proper procedure. For more information, see Installing ESX Server licenses (1001383).

Verify that network connectivity exists from the VirtualCenter Server to the ESX Server. For more information, see Testing network connectivity with the Ping command (1003486).

Note: If your problem still exists after trying the steps in this article, file a support request with VMware Support and note this KB Article ID in the problem description. For more information, see How to Submit a Support Request.

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
English

Attachments

Additional Resources

KB
•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

Result 1 of 1

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware VirtualCenter

VMware ESX Server

Related Versions:

VMware VirtualCenter 2.5.x

VMware VirtualCenter 2.0.x

VMware ESX Server 3.5.x

VMware ESX Server 3.0.x

Take Our Survey

Was this article helpful?

YES

NO

Copyright © 2005-2024 Broadcom. All Rights Reserved. The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries.

Terms of Use

Your California Privacy Rights

Privacy

Accessibility

Cookie Settings

Support Assistant