Loading

×Sorry to interrupt
Uncaught ReferenceError: addCTracking is not defined
throws at https://kb.vmware.com/resource/KM_TealiumTrackingJS?v=0.5:100:1

Refresh

Cookie Preference Center

General Information on cookies

When you visit our website, we use cookies to ensure that we give you the best experience. This information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies by clicking on the different category headings to find out more and change your settings. However, blocking some types of cookies may impact your experience on the site and the services we are able to offer. Further information can be found in our

Cookie Policy.

Strictly Necessary

Strictly Necessary

Always Active

Strictly Necessary

Strictly necessary cookies are always enabled since they are essential for our website to function. They enable core functionality such as security, network management, and website accessibility. You can set your browser to block or alert you about these cookies, but this may affect how the website functions. For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Details‎

Performance

Performance

Performance

Performance cookies are used to analyze the user experience to improve our website by collecting and reporting information on how you use it. They allow us to know which pages are the most and least popular, see how visitors move around the site, optimize our website and make it easier to navigate.

Cookie Details‎

Please confirm your settings by refreshing the page.

Functional

Functional

Functional

Functional cookies help us keep track of your past browsing choices so we can improve usability and customize your experience. These cookies enable the website to remember your preferred settings, language preferences, location and other customizable elements such as font or text size. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Details‎

Advertising

Advertising

Advertising

Advertising cookies are used to send you relevant advertising and promotional information. They may be set through our site by third parties to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but their function is based on uniquely identifying your browser and internet device.

Cookie Details‎

Advertising Cookies

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

Skip to main content

My Subscriptions

Loading

Knowledge Base

Configuring Windows Hosts for Use with USB Monitors (Sniffers) (1679)

Last Updated: 9/14/2017Categories: Total Views: 59907Language:
Chinese (Simplified)JapaneseEnglish

4 like this article

Subscribe to get an email
newsletter with new updates

4 people found this helpful Please provide article feedback:

Details

My virtual machine is unable to initialize the USB connection to my USB controller. The following message appears when I power on the virtual machine:

USB controller initialization failed. A supported host USB driver was not found. If you have installed USB traffic monitoring software on the host system, please remove it.

Note: If you are using Workstation 4, you might see a blue screen instead of this message.

62876; 79942

Solution

This error occurs when Workstation checks for certain USB monitors (sniffers) that were found during testing to cause undesirable effects and may cause the host to crash.

Note: Some customers have reported seeing this error when Microsoft Services for Unix are installed on their hosts. The only known solution for this issue is to remove Microsoft Services for Unix from the host.

To detect which driver causes the failure

Run dbgview. (If you don't already have this utility, you can download it from http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx.)

Make sure Capture > Capture Kernel is checked. By default, it is enabled. Leaving other captures on or turning more captures on is OK.

Power on the virtual machine to reproduce the "USB controller initialization failed" problem.

DebugView prints a line indicating the driver that caused the failure. For example, with the hhd USB monitor, DebugView outputs HCMON: unknown driver \Driver\hhdusbh found.

To disable the check for USB monitors

Modify your registry.

Caution: Incorrect changes to the registry can leave your system unstable or unable to run. Always back up the registry before editing it, and exercise caution in making changes to the registry. VMware takes no responsibility for problems that may arise.

Shut down Workstation.

Open the registry (Start > Run > regedit).

Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\hcmon\.

Create a new key called Parameters.

In Parameters, create a new DWORD value entry named DisableDriverCheck, and then set the value to 1.

If you continue to encounter the error message, or if the host crashes, please contact VMware technical support.

Notes:

The USB monitor SnoopyPro is known to be compatible with Workstation.

This issue is resolved in the Workstation 5.5.3 release.

Additional Information

For translated versions of this article, see:

Español:

Português:

日本語: USB モニタ（スニファー）と併用する場合の Windows ホストの構成 (2080698)

简体中文: 配置 Windows 主机以用于 USB 监视器（探查器） (2086035)

Detectable by VMware SkylineTM

Actions

Copy

link to clipboard
copied!

Print

Language:
Chinese (Simplified)JapaneseEnglish

Attachments

Additional Resources

No results for undefined

Ask The Community

Get answers quickly from VMware experts in the community

Post Subject

CONTINUE IN COMMUNITIES

Related Products:

VMware Workstation Pro

VMware Workstation

Related Versions:

VMware Workstation Pro 14.x (for Windows)

VMware Workstation Pro 12.x (Windows)

VMware Workstation 9.x (Windows)

VMware Workstation 8.x (Windows)

VMware Workstation 7.x (Windows)

VMware Workstation 6.x (Windows)

VMware Workstation 5.x (Windows)

VMware Workstation 4.x (Windows)

VMware Workstation 11.x (for Windows)

VMware Workstation 10.x (Windows)

view all

Take Our Survey

Was this article helpful?

YES

NO

Copyright © 2005-2024 Broadcom. All Rights Reserved. The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries.

Terms of Use

Your California Privacy Rights

Privacy

Accessibility

Cookie Settings

Support Assistant