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Knowledge Base

Configuring SNMP on an ESX/ESXi 4.0 or later host fails with the error: Load persistent store failed (1000529)

Last Updated: 3/20/2024Categories: TroubleshootingTotal Views: 30858Language:
English

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Symptoms

Cannot configure SNMP on the ESXi/ESX host

Configuring SNMP on the ESXi/ESX host fails

You see the error:

Failed : A general system error occurred: Load persistent store failed

Resolution

This issue occurs when the SNMP configuration file is corrupted or has a bad tag.

To resolve this issue:

Ensure that the SNMP configuration file is not corrupted and looks similar to:

<config>
<snmpSettings>
<communities>public</communities>
<enable>true</enable>
</snmpSettings>
</config>

Ensure that there are no white spaces or extra line breaks in the /etc/vmware/snmp.xml file.

Warning: When the SNMP configuration file is corrupted, you can create a new /etc/vmware/snmp.xml file with the appropriate content. However, this is not a recommended method and must be done at your own risk.

To create the file manually:

Run this command to rename the /etc/vmware/snmp.xml file as snmp.xml.old:

mv snmp.xml snmp.xml.old

Create a new snmp.xml file using a text editor. For example, to create the file using the vi editor, run this command:

vi /etc/vmware/snmp.xml

Copy and paste these lines to the file:

<config>
<snmpSettings>
<communities>public</communities>
<enable>true</enable>
</snmpSettings>
</config>

Note: Ensure that you do not have any extra line breaks or white spaces before or after the text.

Save the file.

Run this command to restart the VMware Management service:

service mgmt-vmware restart

Related Information

VMware recommends you to use the vicfg-snmp remote tool to configure SNMP on ESXi/ESX hosts.

In ESXi/ESX 3.5 and earlier releases, VMware supported the NET-SNMP method using the snmpd.conf configuration file. Though this method continues to be available in ESX/ESXi 4.0 and 4.1, it is deprecated in favor of the agent embedded in the VMware hostd service.

Detectable by VMware SkylineTM

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Related Products:

VMware vSphere ESXi

VMware ESX Server

Related Versions:

VMware ESXi 4.1.x Installable

VMware ESXi 4.1.x Embedded

VMware ESXi 4.0.x Installable

VMware ESXi 4.0.x Embedded

VMware ESX 4.1.x

VMware ESX 4.0.x

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