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Knowledge Base

Testing User Enrollment in Workspace ONE UEM without Azure AD - iOS/iPadOS/macOS (74934)

Last Updated: 2/25/2021Categories: How toTotal Views: 5530Language:
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Symptoms

Administrators are unable to test out Apple User Enrollment. Missing Azure AD as a source of federated authentication within Apple Business Manager for VMware Workspace ONE.

Purpose

This article provides the steps to test out User Enrollment in your Workspace ONE UEM tenant without Azure AD.
User Enrollment is the new enrollment paradigm where admins can provide resources to users, rather than devices, by specifying a Managed Apple ID for each user during the enrollment process.

This is done by creating Managed Apple IDs inside an organization’s Apple Business Manager portal. This is most commonly achieved through federating through an identity provider like Azure Active Directory. However, many customers do not have Azure AD or would like to test User Enrollment prior to federating their Managed Apple IDs.

Note: In production scenarios, Managed Apple IDs should ideally be created in Apple Business Manager using federation to an identity provider like Azure AD. This document is only to assist admins who either do not have a supported identity provider and would like to test User Enrollment on iOS 13.1+ devices.

Resolution

Pre-requisites

Workspace ONE UEM tenant 1909+

Admin account with role of Console Administrator or above in Workspace ONE UEM

Apple Business Manager portal

Admin account with role of People Manager or above in Apple Business Manager

iOS 13.1+ device

Steps to Create Manual Managed Apple IDs in Apple Business Manager

Log in to Apple Business Manager with your admin account.

Navigate to Accounts on the left navigation.

Click Add to add a new account.

Configure all required Account fields including the Managed Apple ID and the role as Staff.

Click Create Sign In and select from one of the available options.

A Managed Apple ID is now created with a temporary password.

Note: It is recommended that the user logs in using Safari one time prior to continuing to create a permanent password for the account.

Steps to Create the Enrollment User in Workspace ONE UEM

Log in to Workspace ONE UEM with your admin account.

Navigate to Accounts > Users > List View.

Add a new enrollment user.

Configure all require fields ensuring the Email Address matches the Managed Apple ID of the account added in Apple Business Manager.

Steps to User Enroll on iOS 13.1+ Device

Open Safari on iOS 13.1+ device.

Navigate to a new User Enrollment URL endpoint of Workspace ONE UEM where enrollment user was created. Example: https://example.com/enroll/user

Enter in Email Address/Managed Apple ID of the enrollment user created in Workspace ONE

Accept prompts to download the User Enrollment profile.

Navigate to the Settings app.

Install downloaded profile by authenticating when prompted for Managed Apple ID and password.

Congratulations! The device is now User Enrolled in Workspace ONE UEM.

Installing App Store Apps on a User Enrolled Device

Any app installed on a User-Enrolled device must be done using managed distribution (formerly VPP) with licenses purchased in Apple Business Manager. Please refer to our technical documentation "FAQs: Integrating Apple's Volume Purchase Program (VPP) with Workspace ONE " if you need assistance configuring Apple Business Manager apps in Workspace ONE.

Related Information

For more information regarding Apple user enrollment and Workspace ONE UEM, see :

User Enrollment _VMware Docs

Apple Pushes for Greater Privacy with User Enrollment

Hitchhiker’s Guide to Apple’s User Enrollment - Techzone

Onboarding Options for macOS: VMware Workspace ONE Operational Tutorial

User Enrollment into MDM - Apple Support

Disclaimer: VMware is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. Inclusion of such links does not imply that VMware endorses, recommends, or accepts any responsibility for the content of such sites.

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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Workspace ONE Intelligent Hub for iOS 始動準備ガイド (2960141)

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