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Knowledge Base

Attempt to install NVIDIA GRID ESXi host driver in vSphere ESXi 6.5 and 6.0 fails (59587)

Last Updated: 2/27/2024Categories: TroubleshootingTotal Views: 9326Language:
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Symptoms

Installing  NVIDIA GRID 7.0 vib from the NVIDIA GRID 410 driver branch on ESXi 6.5 results in a failure with the following errors in host logs:

In the vmkernel log file you will see entries similar to:

2018-07-18T15:43:05.028Z cpu71:69867)NVRM: vmk_MemPoolCreate passed for 4194304 pages.
2018-07-18T15:43:05.283Z cpu71:69867)NVRM: loading NVIDIA UNIX x86_64 Kernel Module  410.23  Wed Jul 11 01:26:44 PDT 2018
...
2018-07-18T15:43:07.114Z cpu31:66302)Device: 2482: Module 23 did not claim device 0x334c43068cc0d135.
2018-07-18T15:43:07.115Z cpu31:66302)MemSched: 14635: Admission failure in path: vmkdevmgr/vmkdevmgr.66302/uw.66302
2018-07-18T15:43:07.115Z cpu31:66302)MemSched: 14642: uw.66302 (1568) extraMin/extraFromParent: 5622/5622, vmkdevmgr (753) childEmin/eMinLimit: 1172/6656
2018-07-18T15:43:07.118Z cpu31:66302)MemSched: 14635: Admission failure in path: vmkdevmgr/vmkdevmgr.66302/uw.66302
2018-07-18T15:43:07.118Z cpu31:66302)MemSched: 14642: uw.66302 (1568) extraMin/extraFromParent: 5622/5622, vmkdevmgr (753) childEmin/eMinLimit: 1139/6656
2018-07-18T15:43:07.120Z cpu31:66302)MemSched: 14635: Admission failure in path: vmkdevmgr/vmkdevmgr.66302/uw.66302

In the vmkdevmgr log file you will see entries similar to:

2018-07-18T15:44:00Z vmkdevmgr[66302]: ADD event for bus=pci addr=s00000001:02.00 id=10de15f910de116b030200.
2018-07-18T15:44:00Z vmkdevmgr[66302]: Found driver nvidia for device bus=pci addr=s00000001:02.00 id=10de15f910de116b030200.
2018-07-18T15:44:00Z vmkdevmgr[66302]: ModuleImpl Refresh: Module became inaccessible: nvidia
2018-07-18T15:44:00Z vmkdevmgr[66302]: Error loading driver nvidia: Unable to load module /usr/lib/vmware/vmkmod/nvidia: Busy

Cause

This issue occurs due to the the NVIDIA host VIB exceeding the allowable size in ESXi 6.0 and 6.5.

Resolution

This issue is resolved in,

ESXi 6.0 patch release ESXi600-201909001 or later available at Product Patches on Customer Connect.

ESXi 6.5 patch release ESXi650-201811002 or later available at Product Patches on Customer Connect.

ESXi 6.7 release or later available at VMware Download.

Workaround

This issue will be fixed in upcoming vSphere maintenance releases.

Detectable by VMware SkylineTM

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Attachments

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