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Knowledge Base

Announcing Status Page for Workspace ONE UEM (75288)

Last Updated: 8/18/2021Categories: InformationalTotal Views: 9816Language:
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Details

The Workspace ONE team is excited to announce the addition of the Workspace ONE UEM Status Page! In an effort to provide an additional level of transparency, customers will now have visibility into a My Workspace ONE UEM availability status by visiting the Workspace ONE Status page.

Currently the status page includes Workspace ONE UEM, Workspace ONE Assist service and Workspace ONE Intelligence and will be broken down by GEO. Look out for additional upcoming enhancements where we’ll be consolidating the status of our other Workspace ONE services into this page.

Solution

Status will indicate service availability using the following status options:

Operational

Degraded Performance

Partial Outage

Major Outage

Under Maintenance

An additional level of detail regarding any incident will be noted in incident reporting immediately under the status visualization and associated to the relative start date of the incident. Incident update details will be provided regularly during an active incident and organized using an Investigating, Identified, Monitoring, or Resolved header.
Customers can choose to subscribe to all page notifications by providing their email address on the page or subscribing to specific regional or components incidents of interest as they arise.

Note: Status will not indicate degradation when incident impact is isolated to a single environment. Impacted customers will continue to be notified using existing notification tools (My Workspace ONE portal).

Related Information

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https://cloud.vmware.com/trust-center/resiliency

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Additional Resources

KB
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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

KB
•
My Workspace ONE 上のドキュメントに関する変更 (2018 年 4 月) (2960417)

KB
•
新しい Workspace ONE 機能リクエスト プロセスのお知らせ (2960048)

KB
•
VMware Workspace ONE Intelligence 21.08.18 リリースのお知らせ (85493)

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