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Knowledge Base

After a failed converge, vCenter Server shows as embedded (70869)

Last Updated: 8/13/2020Categories: TroubleshootingTotal Views: 5173Language:
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Symptoms

The converge process failed.

A further converge attempt is not possible.

The vCenter Server Appliance shows the following output when connecting via SSH:

Type: vCenter Server with an embedded Platform Services Controller

Purpose

The purpose of the KB is to guide you through reverting any configuration changes that have been made by the converge process.

Cause

The converge can fail for a number of reasons and as a result can leave the environment in an incomplete state. This can prevent another converge from bring started.

Note: These steps were first used when a converge failed with the known issue outlined in KB "install.vmafd.vmdir_vdcpromo_error_21" error during VC convergence, cross domain repoint and fresh deployment.

Resolution

As the full extent of changes made in the environment during a failed converge can vary it is recommended to restore both the PSC and vCenter Server from a backup that was taken while both nodes were offline.

Once restored, the converge can be re-attempted.

Workaround

To work around this issue, you can attempt to restore some of the changes made during the converge process by following the steps below:

Run the following commands to revert the changes made during the converge:

echo "management" > /etc/vmware/install-defaults/deployment.node.type;
sed -i 's/embedded/external/g' /etc/issue;
echo "management" > /etc/vmware/deployment.node.type;
sed -i 's/embedded/external/g' /etc/applmgmt/appliance/appliance.conf;

Reconnect to the vCenter Server via SSH and confirm that the output now shows:

Type: vCenter Server with an external Platform Services Controller

Reattempt the converge of the PSC.

Detectable by VMware SkylineTM

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