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Knowledge Base

Adding a host in vCenter Server fails with the error: Failed to configure the VIM account on the host (1029863)

Last Updated: 3/20/2024Categories: TroubleshootingTotal Views: 45814Language:
Chinese (Simplified)English

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Symptoms

Adding a host in vCenter Server fails

When attempting to add a host server in vCenter Server, you see one or more of these errors:

Failed to configure the VIM account on the host

Failed to login with the VIM administrator password

In the tasks screen of the ESX/ESXi host, you may see this error:

The specified key, name or identifer already exists.

Resolution

There are several issues that can cause this problem. To resolve this issue:

Verify name resolution (DNS)

Verify the hardware clock time

Reinstall the vCenter Server agents on the host

Verify naming resolution (DNS)

To verify that the DNS information in /etc/resolv.conf is correct for your environment, run the command:

Verify that the host is connected to a valid NTP server with the command:

ntpq -p <ntpserver>

You can also review the NTP logs for errors:

cat /var/log/syslog.log

Note: If the CMOS clock is incorrect, you need to go into the BIOS of the host server to reset the CMOS clock to the correct time for your region.

Reinstall the vCenter Server agents on the host

To reinstall the vCenter Server agents:

Remove the host from vCenter Server.

Uninstall the vpxa and aam agents from the host.

Run this command to remove the vpxa agent from an ESX host:

rpm -qa | grep vpx
rpm -e output_from_previous_command

Run this command to remove the aam agent from an ESX host:

rpm -qa | grep aam

Note: The output of this command has two entries.

rpm -e output_from_previous_command

Run this command to remove the vpxa agent on an ESXi host:

cd /opt/vmware/uninstallers/VMware-vpxa-uninstall.sh

Run this command to remove the aam agent on an ESXi host:

cd /opt/vmware/uninstallers/VMware-aam-ha-uninstall.sh

Run this command to remove the vpxuser:

userdel vpxuser

Note: Verify that the /etc/pam.d/system-auth file is not modified.

Restart the management agents on the host with the commands:

service vmware-vpxa restart
service mgmt-vmware restart

Re-add the host to vCenter Server.

Related Information

在 vCenter Server 中添加主机失败，并显示错误：Failed to configure the VIM account on the host

Detectable by VMware SkylineTM

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Attachments

Additional Resources

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•
End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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La conversión física a virtual (P2V) falla con el siguiente error: A general system error occurred. Found dangling SSL error (2002296)

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Download and Install VMware Fusion (2014097)

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•
执行物理机到虚拟机 (P2V) 转换失败并出现错误：出现常规系统错误。发现 SSL 无关联错误 (2002296)

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Related Products:

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Related Versions:

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