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Knowledge Base

AGGL-7625: New Android applications not displayed in Play Store app (79404)

Last Updated: 11/10/2020Categories: InformationalTotal Views: 2349Language:
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Symptoms

We have an identified an issue that affects customers who have enabled the application collections feature in the managed Google Play Store for Android. If the app collections are configured from the Workspace ONE UEM console, any new applications added to the UEM Console from the Google Play Store will not automatically be added to the Store Home page of the Google Play Store app in managed devices.

Note: Managed Google Play Store app collections are not enabled by default in Workspace ONE UEM. To enable them, you would have to follow the steps documented in Organizing your Applications in the Managed Play Store.

Impact / Risks

New Android applications added to the UEM Console from the Google Play Store will not automatically be added to the Store Home page of the Google Play Store app in managed devices.

Resolution

VMware product team is actively working to resolve this issue.

Workaround

If Managed Play Store app collections are enabled in your environment, follow these steps to add any new Play Store applications to the Store Home page of the device:

Navigate to Apps & Books > Applications > Native > Public

Select Add Application

Set the Platform to Android, set Source to Search App Store, and select Next

From the left-hand column in the Managed Play Store window, select Organize Apps

Add the newly-added applications to the app collections shown in this window.

If this still does not successfully add applications to the Store Home page:

The public applications assigned as auto deployment mode will be automatically installed in the devices.

For applications which are assigned as "on-demand" deployment mode, please use the Legacy catalog or the Hub catalog in the devices to install the applications.

Detectable by VMware SkylineTM

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