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Knowledge Base

从 NSX-v 6.2.0、6.2.1 和 6.2.2 升级到 NSX-v 6.3.5 及更高版本时失败 (51827)

Last Updated: 7/9/2018Categories: TroubleshootingTotal Views: 1Language:
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Symptoms

免责声明：本文为 Upgrading from NSX-v 6.2.0, 6.2.1 and 6.2.2 to NSX-v 6.3.5 and later version fails (51624) 的翻译版本。尽管我们会不断努力为本文提供最佳翻译版本，但本地化的内容可能会过时。有关最新内容，请参见英文版本。

从 NSX-v 6.2.0、6.2.1 和 6.2.2 升级到 NSX-v 6.3.5 及更高版本时，在NSX Manager 升级后，您看到以下症状：

在 NSX Manager 用户界面（UI）中，NSX Manager Service、vCenter Server 的配置为空。

在 NSX Manager 命令行界面（CLI），运行 show cluster all 命令显示类似以下内容的报错：

Error 3501:There are no clusters configured.

在下载 NSX Manager Tech-Support Bundle后， /var/log/upgrade-script.log 文件中可能会显示类似以下内容的条目：
su - secureall -c "source .bash_profile && cd /home/secureall/secureall/sem/WEB-INF/classes && /bin/gunzip /common/db/vshield.dump/vpostgres_91_dump.gz" :
-su: /bin/gunzip: No such file or directory su - secureall -c "source .bash_profile && cd /home/secureall/secureall/sem/WEB-INF/classes && /opt/vmware/vpostgres/current/bin/psql -f /common/db/vshield.dump/vpostgres_91_dump" :
/common/db/vshield.dump/vpostgres_91_dump: No such file or directory rm -f /common/db/db-upgrade :
rm -fr /common/db/vshield.dump :

Resolution

此问题在 VMware NSX for vSphere 6.3.6 中已解决，请访问 VMware Downloads 下载。

Workaround

重要提醒： 不支持直接从 NSX 6.2.0、6.2.1 和 6.2.2 升级到 NSX 6.3.5 以及更高版本（包括 6.4.x）。

如果您已经遇到了这个问题，请执行以下操作：

如果有 NSX Manager 备份（在 6.2.0/6.2.1/6.2.2 版本下的备份），请部署一个新的 NSX Manager 虚拟机，然后还原备份。更多信息，请参见 NSX Upgrade Guide 中《NSX 备份和还原》的内容。

如果没有备份，请联系 VMware 支持团队。

重要事项：继续升级操作之前，务必执行 NSX Manager 备份。

在 NSX Manager 还原后，将其升级到 6.2.4 到 6.3.4 之间的任何一个版本，然后再升级到 NSX for vSphere 6.3.5。VMware 建议，先升级到 6.2.x 的最新版本即 6.2.9，然后再升级到 6.3.5。在 NSX Manager 升级到 6.3.5 之后，再升级所有的服务。

升级步骤：

将 NSX Manager 升级到 6.2.9。升级 NSX Manager 便足够，无需升级 NSX 组件。

在成功升级到 6.2.9 后，再升级到 6.3.5 或更高版本。

最后进行 NSX 组件的升级。

更多详细信息，请参见 VMware Product Interoperability Matrices，了解受支持的 NSX for vSphere 的升级途径。

Related Information

Upgrading from NSX-v 6.2.0, 6.2.1 and 6.2.2 to NSX-v 6.3.5 fails​

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難読化マップのダウンロード機能について (51120)

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End Of General Availability of the Free vSphere Hypervisor (ESXi 7.x and 8.x) (2107518)

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