<?xml version='1.0'  encoding='euc-kr' ?>
<!DOCTYPE IPIVR SYSTEM "IPIVR.dtd">
<IPIVR>
	<LineManager>
		<Tag Name = "LineManager1" XPosition = "12" YPosition = "157"
		Comment = "Please enter some comment" />
		<LMProperties  BreakPt = "FALSE" UseACD = "TRUE" UseTTS = "TRUE" ACDPortNumber = "22222" CTIPortNumber = "2601" IVRPortNumber = "2600" ChannelNumber = "1-4" />
		<DataBase  DSN = "IPIVR"  TableName = "CreditBalance"  Filter = "">
			<Field Name = "AccountId" Type = "4" />
			<Field Name = "PinNumber" Type = "4" />
			<Field Name = "FirstName" Type = "12" />
			<Field Name = "LastName" Type = "12" />
			<Field Name = "Balance" Type = "3" />
			<Field Name = "CustomerType" Type = "4" />
			<Field Name = "CustomerLevel" Type = "4" />
		</DataBase>
		<LMConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<OffHook   ControlName = "NonACDCall"  Alias = "OHK"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<DefID   ControlName = "Greeting"  Alias = "DID"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<MsgID   ControlName = "MSGID"  Alias = "MID"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<QueID   ControlName = "QUEID"  Alias = "QID"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</LMConnectionMap>
	</LineManager>
	<PlayPrompt>
		<Tag Name = "Greeting" XPosition = "131" YPosition = "174"
		Comment = "Please enter some comment" />
		<PPProperties  BreakPt = "FALSE" QPrompt = "FALSE" TerminateOnDigit = "1" />
		<PPConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<PlayComple   ControlName = "GetSvcCode"  Alias = "PLY"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<DigitTerm   ControlName = "GetSvcCode"  Alias = "DTR"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</PPConnectionMap>
		<PromptDetails>
		<TextPhrase  Name = "" Description = "This is welcome greeting" />
		</PromptDetails>
	</PlayPrompt>
	<SplitCall>
		<Tag Name = "MSGID" XPosition = "104" YPosition = "371"
		Comment = "Please enter some comment" />
		<SPProperties BreakPt = "FALSE" />
		<SCConnectionMap>
		<Default   ControlName = "MSG-default"  Alias = "DEF"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</SCConnectionMap>
		<SCConnectionMapEx>
		<SCAEventName Name = "MS01"  ControlName = "MSG-HHP"  Alias = "MS1"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		<SCAEventName Name = "MS02"  ControlName = "MSG-NotePC"  Alias = "MS2"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</SCConnectionMapEx>
	</SplitCall>
	<SplitCall>
		<Tag Name = "QUEID" XPosition = "113" YPosition = "683"
		Comment = "Please enter some comment" />
		<SPProperties BreakPt = "FALSE" />
		<SCConnectionMap>
		<Default   ControlName = "QUE-default"  Alias = "DEF"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</SCConnectionMap>
		<SCConnectionMapEx>
		<SCAEventName Name = "HHP"  ControlName = "QUE-HHP"  Alias = "HHP"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		<SCAEventName Name = "NotePC"  ControlName = "QUE-NotePC"  Alias = "NOT"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</SCConnectionMapEx>
	</SplitCall>
	<OnHook>
		<Tag Name = "HangUp" XPosition = "1001" YPosition = "264"
		Comment = "Please enter some comment" />
	</OnHook>
	<GetDigit>
		<Tag Name = "GetSvcCode" XPosition = "233" YPosition = "54"
		Comment = "Please enter some comment" />
		<GDProperties  TerminateOnDigit  = "1" MaximumRetries = "1" MaximumDigits = "1" MaximumTime = "5" TerminationDigit = "0" SendToAcd = "1" BreakPt = "FALSE"/>
		<GDConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<Invalid   ControlName = "SvcCode-AR"  Alias = "INV"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<Nodigits   ControlName = "Greeting"  Alias = "NO"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<RetriesOver   ControlName = "SvcCode-AR"  Alias = "RO"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</GDConnectionMap>
		<GDConnectionMapEx>
			<GDAEventName Name = "HHP"  ControlName = "GetCID" DigitMask = "1" ServiceId = "Svc HHP"  Alias = "HHP"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<GDAEventName Name = "NPC"  ControlName = "GetCID" DigitMask = "2" ServiceId = "Svc Note PC"  Alias = "NPC"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</GDConnectionMapEx>
		<NormalPhraseDetails>
 		<TextPhrase  Name = "" Description = "Please enter the digit between 1 and 4. We will transfer you to the corresponding split agent." />
		</NormalPhraseDetails>
 		<InvalidPhraseDetails>
 		<TextPhrase  Name = "" Description = "You have entered invalid digit. We are transferring you to the agent" />
		</InvalidPhraseDetails>
 		<NoDigitPhraseDetails>
 		<TextPhrase  Name = "" Description = "You have not entered any digit. We are transferring you to the agent" />
		</NoDigitPhraseDetails>
 	</GetDigit>
	<DataFind>
		<Tag Name = "FindCustID" XPosition = "592" YPosition = "183"
		Comment = "Please enter some comment" />
		<DFProperties  BOF = "TRUE" SecondField = "FALSE" BreakPt = "FALSE" />
		<DFDataBase  DSN = "IPIVR "  TableName = "CreditBalance" >
			<FieldName1 Name = "PinNumber" Data1 = "#GetCID.Digits#" />
		</DFDataBase>
		<DFConnectionMap>
			<Found   ControlName = "RouteCust"  Alias = "FUD"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<NotFound   ControlName = "SvcCode-AR"  Alias = "NFD"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</DFConnectionMap>
	</DataFind>
	<GetDigit>
		<Tag Name = "GetCID" XPosition = "453" YPosition = "117"
		Comment = "Please enter some comment" />
		<GDProperties  TerminateOnDigit  = "1" MaximumRetries = "1" MaximumDigits = "4" MaximumTime = "7" TerminationDigit = "#" SendToAcd = "0" BreakPt = "FALSE"/>
		<GDConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<Invalid   ControlName = "SvcCode-AR"  Alias = "INV"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<Nodigits   ControlName = "SvcCode-AR"  Alias = "NO"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<RetriesOver   ControlName = "SvcCode-AR"  Alias = "RO"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</GDConnectionMap>
		<GDConnectionMapEx>
			<GDAEventName Name = "Customer ID"  ControlName = "FindCustID" DigitMask = "N"  Alias = "CUS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</GDConnectionMapEx>
		<NormalPhraseDetails>
 		<TextPhrase  Name = "" Description = "Enter 4 digit for customer ID" />
		</NormalPhraseDetails>
 	</GetDigit>
	<SendData>
		<Tag Name = "SvcCode-AR" XPosition = "483" YPosition = "300"
		Comment = "Please enter some comment" />
		<SDProperties BreakPt = "FALSE" />
		<DefaultID AreaCode = "00" ServiceID = "#GetSvcCode.ServiceID#" CustomerDegree = "*" CustomerType = "*" CustomerID = "*****" ReservedAgentID = "*****"  />
		<SDConnectionMap>
			<Done   ControlName = ""  Alias = "DON"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
			<NotDone   ControlName = ""  Alias = "NDN"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
		</SDConnectionMap>
	</SendData>
	<PlayPrompt>
		<Tag Name = "QUE-HHP" XPosition = "253" YPosition = "749"
		Comment = "Please enter some comment" />
		<PPProperties  BreakPt = "FALSE" QPrompt = "FALSE" TerminateOnDigit = "1" />
		<PPConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<PlayComple   ControlName = "BackToACD"  Alias = "PLY"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<DigitTerm   ControlName = "GetQUEOption"  Alias = "DTR"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</PPConnectionMap>
		<PromptDetails>
		<TextPhrase  Name = "" Description = "This is queueing message for queue 1" />
		</PromptDetails>
	</PlayPrompt>
	<SendData>
		<Tag Name = "Normal" XPosition = "803" YPosition = "159"
		Comment = "Please enter some comment" />
		<SDProperties BreakPt = "FALSE" />
		<DisConnect  />
		<SDConnectionMap>
			<Done   ControlName = "HangUp"  Alias = "DON"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<NotDone   ControlName = "HangUp"  Alias = "NDN"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</SDConnectionMap>
	</SendData>
	<PlayPrompt>
		<Tag Name = "QUE-NotePC" XPosition = "257" YPosition = "842"
		Comment = "Please enter some comment" />
		<PPProperties  BreakPt = "FALSE" QPrompt = "FALSE" TerminateOnDigit = "1" />
		<PPConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<PlayComple   ControlName = "BackToACD"  Alias = "PLY"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<DigitTerm   ControlName = "GetQUEOption"  Alias = "DTR"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</PPConnectionMap>
		<PromptDetails>
		<TextPhrase  Name = "" Description = "This is queueing message for queue 1-4" />
		</PromptDetails>
	</PlayPrompt>
	<PlayPrompt>
		<Tag Name = "QUE-default" XPosition = "247" YPosition = "656"
		Comment = "Please enter some comment" />
		<PPProperties  BreakPt = "FALSE" QPrompt = "FALSE" TerminateOnDigit = "1" />
		<PPConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<PlayComple   ControlName = "GetQUEOption"  Alias = "PLY"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<DigitTerm   ControlName = "Trsf_to_Phone"  Alias = "DTR"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</PPConnectionMap>
		<PromptDetails>
		<TextPhrase  Name = "" Description = "This is default queueing message" />
		<TextPhrase  Name = "" Description = "Please hold on we will be transferring you to the agent" />
		<TextPhrase  Name = "" Description = "Thank you for your your patience." />
		</PromptDetails>
	</PlayPrompt>
	<PlayPrompt>
		<Tag Name = "CBSuccess" XPosition = "581" YPosition = "531"
		Comment = "Please enter some comment" />
		<PPProperties  BreakPt = "FALSE" QPrompt = "FALSE" TerminateOnDigit = "1" />
		<PPConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<PlayComple   ControlName = "HangUp"  Alias = "PLY"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<DigitTerm   ControlName = "HangUp"  Alias = "DTR"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</PPConnectionMap>
		<PromptDetails>
		<TextPhrase  Name = "" Description = "You will be contacting you shortly. Thank you." />
		</PromptDetails>
	</PlayPrompt>
	<PlayPrompt>
		<Tag Name = "MSG-default" XPosition = "221" YPosition = "319"
		Comment = "Please enter some comment" />
		<PPProperties  BreakPt = "FALSE" QPrompt = "FALSE" TerminateOnDigit = "1" />
		<PPConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<PlayComple   ControlName = "GetMSGOption"  Alias = "PLY"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<DigitTerm   ControlName = "GetMSGOption"  Alias = "DTR"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</PPConnectionMap>
		<PromptDetails>
		<TextPhrase  Name = "" Description = "The Message ID given is not registered in the IVR. So we play the default message for message ID call." />
		</PromptDetails>
	</PlayPrompt>
	<PlayPrompt>
		<Tag Name = "MSG-HHP" XPosition = "216" YPosition = "412"
		Comment = "Please enter some comment" />
		<PPProperties  BreakPt = "FALSE" QPrompt = "FALSE" TerminateOnDigit = "1" />
		<PPConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<PlayComple   ControlName = "GetMSGOption"  Alias = "PLY"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<DigitTerm   ControlName = "GetMSGOption"  Alias = "DTR"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</PPConnectionMap>
		<PromptDetails>
		<TextPhrase  Name = "" Description = "This is message for message ID 0 1" />
		</PromptDetails>
	</PlayPrompt>
	<PlayPrompt>
		<Tag Name = "MSG-NotePC" XPosition = "220" YPosition = "503"
		Comment = "Please enter some comment" />
		<PPProperties  BreakPt = "FALSE" QPrompt = "FALSE" TerminateOnDigit = "1" />
		<PPConnectionMap>
			<Disconnect   ControlName = "HangUp"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<PlayComple   ControlName = "GetMSGOption"  Alias = "PLY"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<DigitTerm   ControlName = "GetMSGOption"  Alias = "DTR"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</PPConnectionMap>
		<PromptDetails>
		<TextPhrase  Name = "" Description = "This is message for message ID 0 1-4" />
		</PromptDetails>
	</PlayPrompt>
	<GetDigit>
		<Tag Name = "GetMSGOption" XPosition = "355" YPosition = "385"
		Comment = "Please enter some comment" />
		<GDProperties  TerminateOnDigit  = "1" MaximumRetries = "1" MaximumDigits = "1" MaximumTime = "1" TerminationDigit = "0" SendToAcd = "0" BreakPt = "FALSE"/>
		<GDConnectionMap>
			<Disconnect   ControlName = "Normal"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<Invalid   ControlName = ""  Alias = "INV"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
			<Nodigits   ControlName = "BackToACD"  Alias = "NO"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<RetriesOver   ControlName = ""  Alias = "RO"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
		</GDConnectionMap>
		<GDConnectionMapEx>
			<GDAEventName Name = "Callback"  ControlName = "QuedCallCB" DigitMask = "1"  Alias = "CAL"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<GDAEventName Name = "Wait"  ControlName = "BackToACD" DigitMask = "2"  Alias = "WAI"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<GDAEventName Name = "OPG"  ControlName = "Trsf_to_Group" DigitMask = "3"  Alias = "OPG"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<GDAEventName Name = "OPP"  ControlName = "Trsf_to_Phone" DigitMask = "4"  Alias = "OPP"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</GDConnectionMapEx>
		<NormalPhraseDetails>
 		<TextPhrase  Name = "" Description = "If you want to leave callback, press 1, if you want to contact service representative, press 1-4 or stay on the line, otherwise, hang up." />
		</NormalPhraseDetails>
 	</GetDigit>
	<GetDigit>
		<Tag Name = "GetQUEOption" XPosition = "396" YPosition = "787"
		Comment = "Please enter some comment" />
		<GDProperties  TerminateOnDigit  = "1" MaximumRetries = "1" MaximumDigits = "1" MaximumTime = "1" TerminationDigit = "0" SendToAcd = "0" BreakPt = "FALSE"/>
		<GDConnectionMap>
			<Disconnect   ControlName = "Normal"  Alias = "DIS"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<Invalid   ControlName = "BackToACD"  Alias = "INV"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<Nodigits   ControlName = "BackToACD"  Alias = "NO"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<RetriesOver   ControlName = "BackToACD"  Alias = "RO"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</GDConnectionMap>
		<GDConnectionMapEx>
			<GDAEventName Name = "Callback"  ControlName = "QuedCallCB" DigitMask = "1"  Alias = "CAL"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<GDAEventName Name = "Wait"  ControlName = "BackToACD" DigitMask = "2"  Alias = "WAI"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</GDConnectionMapEx>
		<NormalPhraseDetails>
 		<TextPhrase  Name = "" Description = "If you want to leave callback, press 1, if you want to contact service representative, press 1-4 or stay on the line, otherwise, hang up." />
		</NormalPhraseDetails>
 	</GetDigit>
	<PlayPrompt>
		<Tag Name = "NonACDCall" XPosition = "117" YPosition = "32"
		Comment = "Please enter some comment" />
		<PPProperties  BreakPt = "FALSE" QPrompt = "FALSE" TerminateOnDigit = "0" />
		<PPConnectionMap>
			<Disconnect   ControlName = ""  Alias = "DIS"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
			<PlayComple   ControlName = "GetSvcCode"  Alias = "PLY"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<DigitTerm   ControlName = "GetSvcCode"  Alias = "DTR"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</PPConnectionMap>
		<PromptDetails>
		<TextPhrase  Name = "" Description = "This is not an ACD call. So we will transfering you to top menu." />
		</PromptDetails>
	</PlayPrompt>
	<SendData>
		<Tag Name = "BackToACD" XPosition = "792" YPosition = "575"
		Comment = "Please enter some comment" />
		<SDProperties BreakPt = "FALSE" />
		<MsgQueID ACDGroupNo = "22222"  />
		<SDConnectionMap>
			<Done   ControlName = ""  Alias = "DON"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
			<NotDone   ControlName = ""  Alias = "NDN"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
		</SDConnectionMap>
	</SendData>
	<SendData>
		<Tag Name = "QuedCallCB" XPosition = "580" YPosition = "624"
		Comment = "Please enter some comment" />
		<SDProperties BreakPt = "FALSE" />
		<Callback CallbackNo = "#LineManager1.CLI#" CustomerID = "Not Availablae" ServiceID = "*****"  />
		<SDConnectionMap>
			<Done   ControlName = "CBSuccess"  Alias = "DON"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<NotDone   ControlName = "HangUp"  Alias = "NDN"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</SDConnectionMap>
	</SendData>
	<SendData>
		<Tag Name = "ACDTxTo7600" XPosition = "802" YPosition = "1107"
		Comment = "Please enter some comment" />
		<SDProperties BreakPt = "FALSE" />
		<MsgQueID ACDGroupNo = "28007502"  />
		<SDConnectionMap>
			<Done   ControlName = ""  Alias = "DON"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
			<NotDone   ControlName = ""  Alias = "NDN"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
		</SDConnectionMap>
	</SendData>
	<SendData>
		<Tag Name = "Trsf_to_Group" XPosition = "706" YPosition = "734"
		Comment = "Please enter some comment" />
		<SDProperties BreakPt = "FALSE" />
		<MsgQueID ACDGroupNo = "5000"  />
		<SDConnectionMap>
			<Done   ControlName = ""  Alias = "DON"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
			<NotDone   ControlName = ""  Alias = "NDN"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
		</SDConnectionMap>
	</SendData>
	<SendData>
		<Tag Name = "Trsf_to_Phone" XPosition = "708" YPosition = "808"
		Comment = "Please enter some comment" />
		<SDProperties BreakPt = "FALSE" />
		<MsgQueID ACDGroupNo = "7502"  />
		<SDConnectionMap>
			<Done   ControlName = ""  Alias = "DON"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
			<NotDone   ControlName = ""  Alias = "NDN"  LineColor = "14745600"  LineWidth = "1"  Node = "Entry"/>	
		</SDConnectionMap>
	</SendData>
	<SendData>
		<Tag Name = "RouteCust" XPosition = "681" YPosition = "335"
		Comment = "Please enter some comment" />
		<SDProperties BreakPt = "FALSE" />
		<DefaultID AreaCode = "00" ServiceID = "#GetSvcCode.ServiceID#" CustomerDegree = "#FindCustID.CustomerLevel#" CustomerType = "#FindCustID.CustomerType#" CustomerID = "#FindCustID.FirstName#" ReservedAgentID = "*****"  />
		<SDConnectionMap>
			<Done   ControlName = "HangUp"  Alias = "DON"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
			<NotDone   ControlName = "HangUp"  Alias = "NDN"  LineColor = "16711680"  LineWidth = "1"  Node = "Entry"/>	
		</SDConnectionMap>
	</SendData>
	<ViewSettings LineWeight = "6" GridRows = "37" GridColumns = "37" ScreenSizeH = "1600" ScreenSizeV = "1600" />
</IPIVR>