From: US2RMC::"blah@lists.mv.net" "MAIL-11 Daemon" 30-MAY-1996 19:57:09.10 To: "The Eristocracy" CC: Subj: From the Annals of Communication > >>From an ex-field sales/support survivor: > > > >I used to work in a computer store and one day we had a gentleman call > >in with a smoking power supply. The service rep was having a bit of > >trouble convincing this guy that he had a hardware problem. > > > > Service Rep: Sir, something has burned within your power supply. > > > > Customer: I bet that there is some command that I can put into > > the AUTOEXEC.BAT that will take care of this. > > > > Service Rep: There is nothing that software can do to help you with > > this problem. > > > > Customer: I know that there is something that I can put in... > > some command... maybe it should go into the > > CONFIG.SYS. > > > > [After a few minutes of going round and round] > > > > Service Rep: Okay, I am not supposed to tell anyone this but there > > is a hidden command in some versions of DOS that you > > can use. I want you to edit your AUTOEXEC.BAT and add > > the last line as C:\DOS\NOSMOKE and reboot your > > computer. > > > > [Customer does this] > > > > Customer: It is still smoking. > > > > Service Rep: I guess you'll need to call Microsoft and ask them for > > a patch for the NOSMOKE.EXE. > > > > [The customer then hung up. We thought that we had > > heard the last of this guy but NO... he calls back > > four hours later] > > > > Service Rep: Hello Sir, how is your computer? > > > > Customer: I called Microsoft and they said that my power supply > > is incompatible with their NOSMOKE.EXE and that I need > > to get a new one. I was wondering when I can have that > > done and how much it will cost.. > > % ====== Internet headers and postmarks (see DECWRL::GATEWAY.DOC) ====== % Received: from mail11.digital.com by us2rmc.zko.dec.com (5.65/rmc-22feb94) id AA00151; Thu, 30 May 96 19:37:22 -040 % Received: from bort.mv.net by mail11.digital.com (8.7.5/UNX 1.2/1.0/WV) id TAA18287; Thu, 30 May 1996 19:33:19 -0400 (EDT % Received: (majordomo@localhost) by bort.mv.net (8.7.5/mem-951016) id TAA25743 for eristocracy-ll; Thu, 30 May 1996 19:29:35 -0400 (EDT) % Received: from mv.mv.com (jon@mv.mv.com [192.80.84.1]) by bort.mv.net (8.7.5/mem-951016) with ESMTP id TAA25737 for ; Thu, 30 May 1996 19:29:33 -0400 (EDT) % Received: (jon@localhost) by mv.mv.com (8.7.5/mem-940616) id TAA11800; Thu, 30 May 1996 19:29:32 -0400 (EDT) % X-Sender: jon@mv.mv.com % Message-Id: % Mime-Version: 1.0 % Content-Type: text/plain; charset="us-ascii" % Date: Thu, 30 May 1996 16:33:24 -0800 % To: "The Eristocracy" % From: jon@worldbenders.com (Jon Callas) % Subject: From the Annals of Communication % Sender: owner-eristocracy@lists.mv.net % Precedence: bulk % Reply-To: blah@lists.mv.net