# Unable to connect to the remote system.

## Explanation:

The ServeRAID Manager could not communicate with the ServeRAID Manager agent on the remote system.

## Action:

1. Verify that the ServeRAID Manager agent or console is running on the remote system.
2. Verify that the port number specified for the remote system in the "Add remote system" window matches the value on the remote system. You can verify the port number on the remote system by going to the ServeRAID Manager running on that system and doing the following:
   1. Click File User preferences. The "User preferences" window opens.
   2. Click Remote access settings.
   3. Verify the value for the port number.
3. Verify the following:
   1. The remote system is on.
   2. Both the local and remote systems are connected to the network.
   3. TCP/IP networking support is configured on both the local and remote systems.
   4. The network is functioning.

Glossary | Contents

x-0036-SRM-00-00-EN