# Failing to add a remote system

If you fail to connect to the remote system, the ServeRAID Manager displays an error message and does not add the remote system to the tree. If the Manager fails to connect, verify the following:

- The ServeRAID Manager is running on the remote system.
- The remote system is using a compatible version of the ServeRAID Manager.
- The remote system has TCP/IP installed.
- You supplied the correct user name and password, if security is enabled on the remote system.
- The remote system is turned on.
- The host name is defined in the Domain Name Server or a Hosts file, if you are trying to connect using a host name.
- The remote session is running on the appropriate port.

## More information

- Adding a remote system

Glossary | Contents

x-1004-SRM-00-00-EN