THIS TIP IS NOT APPLICABLE IN EMA (EUROPE, MIDDLE EAST, AFRICA)
  Record number:       H025259
  Device:              D/T8550
  ECA number:          ECA045
  Service code:      33
  Date created:      O90/06/26
  Date last altered: A92/06/15

  Abstract:  ECA045, DEFECTIVE PS/2 POWER CORDS

PURPOSE: IMPORTANT SAFETY INSTRUCTIONS
         -----------------------------
REPLACE PERSONAL SYSTEM/2 POWER CORDS MANUFACTURED BY MULTILEC.
A POTENTIAL SHOCK HAZARD EXISTS IN SOME PS/2 POWER CORDS.  THIS
ECA PROVIDES INSTRUCTIONS TO IDENTIFY AND REPLACE MULTILEC POWER CORDS.

FEATURES:
Type,                  Machines Affected
Model,   With          and/or Feature/Device     B/M to be    Service  System
Stage    B/M           Description               Installed    Hours    Hours

8525     B/M0000000    ALL LISTED MACHINE        B/M0000000   00.2     00.2
8530                   TYPES AND PERIPHERALS
8550                   EQUIPPED WITH MULTILEC
8555                   POWER CORDS.
8560
8565
8570
8573
8580

PHYSICAL CHECK:
PS/2 POWER CORDS SHOULD BE INSPECTED FOR THE WORD "MULTILEC" MOLDED INTO THE
PLUG ENDS.  IF "MULTILEC" IS MOLDED INTO THE CONNECTOR, THE POWER CORD IS
SUSPECT AND SHOULD NOT BE USED.

ALL MULTILEC POWER CORDS MANUFACTURED FOR IBM ARE "PIGGYBACK" TYPE CORDS.
(THE END OF THE CORD WHICH PLUGS INTO THE WALL RECEPTACLE HAS FEMALE CONNECTORS
ALLOWING ANOTHER CORD TO BE ATTACHED)  ALTHOUGH ALL MULTILEC CORDS ARE
PIGGYBACK, NOT ALL IBM PIGGYBACK CORDS WERE MANUFACTURED BY MULTILEC.
IT IS NOT NECESSARY TO INSPECT ANY CORD THAT IS NOT A PIGGYBACK TYPE CORD.

THE AFFECTED POWER CORDS WERE SHIPPED TO CANADA AND LATIN AMERICA FOR USE ON
ALL PS/2 MODELS.  WITHIN THE UNITED STATES, SHIPMENT OF MULTILEC POWER CORDS
WAS LIMITED TO PS/2 MODEL 55SX SYSTEMS BETWEEN SERIAL NUMBERS 9000000 AND
9499999.  HOWEVER, SINCE THE CORDS ARE COMPATIBLE WITH OTHER PS/2 SYSTEMS AND
PERIPHERALS, AND MAY BE SHIPPED WITH PS/2 MODELS ORIGINATING FROM OTHER
COUNTRIES, IT IS ADVISED THAT ALL PS/2 PRODUCTS BE INSPECTED FOR A MULTILEC
POWER CORD.  ANY CUSTOMER WITH A MULTILEC POWER CORD IS ENTITLED TO ON-SITE
REPLACEMENT OF THE CORD AT NO CHARGE.

*** DO NOT ATTEMPT TO INSTALL OR TO TEST SUSPECT POWER CORDS ***

PREREQUISITES: NONE

COMPANION: NONE

CONCURRENT: NONE

DETAIL:
A POTENTIAL DEFECT EXISTS IN PS/2 POWER CORDS MANUFACTURED BY MULTILEC.
AFFECTED POWER CORDS HAVE AN IMPROPERLY WIRED PLUG IN WHICH LINE VOLTAGE COULD
BE PRESENT ON THE GROUND TERMINAL AT THE SYSTEM END OF THE CORD.  IF A SYSTEM
IS CONNECTED TO POWER WITH AN IMPROPERLY WIRED CORD, 120 VOLTS CAN BE APPLIED
TO THE SYSTEM CHASSIS AND METAL COVERS, AS WELL AS ANY OTHER ATTACHED DEVICES
AND/OR CABLES. UNDER THESE CONDITIONS, A POTENTIAL EXPOSURE EXISTS FOR ELECTRIC
SHOCK WHICH COULD CAUSE PERSONAL INJURY.  USING THE INFORMATION INCLUDED IN
THE PHYSICAL CHECK SECTION, ALL PS/2 SYSTEM POWER CORDS SHOULD BE INSPECTED.

IF THE SYSTEM HAS NOT BEEN PREVIOUSLY INSTALLED, OR IS TO BE REINSTALLED,
INSPECT THE CORD AND REPLACE IT IF MANUFACTURED BY MULTILEC.

IF THE SYSTEM HAS BEEN PHYSICALLY INSTALLED BUT NOT POWERED ON, OR IF THE
SYSTEM WILL NOT OPERATE AT INITIAL INSTALLATION, DO NOT TOUCH THE SYSTEM OR
ANY ATTACHED PERIPHERAL DEVICES.  IF POSSIBLE, REQUEST THAT THE CUSTOMER
REMOVE POWER FROM THE SYSTEM AT THE APPROPRIATE CIRCUIT BREAKER.  DISCONNECT
THE CORD FROM THE WALL OUTLET AND INSPECT THE PLUG ENDS.  IF MANUFACTURED BY
MULTILEC, REPLACE THE POWER CORD WITH ONE FROM FRU STOCK.

PS/2 SYSTEMS WHICH ARE INSTALLED AND OPERATIONAL ARE SAFE TO USE, BUT SHOULD
NOT BE UNPLUGGED AND PLUGGED INTO ANOTHER OUTLET, RECONFIGURED, OR REPAIRED
BEFORE REPLACING THE MULTILEC POWER CORD.

ALL SUSPECT POWER CORDS MUST BE DESTROYED.  BE SURE THAT THE CORD IS NOT
PLUGGED INTO A POWER SOURCE, THEN CUT OFF THE CONNECTOR AT EACH END OF THE CORD

REPLACEMENT POWER CORD............FRU P/N62X1045

NOTES:
ORDER REPLACEMENT POWER CORDS THROUGH NORMAL PARTS DISTRIBUTION.
* RECORD ALL TIME AND MATERIALS TO ECA045, SERVICE CODE 33. IN THE USA, OTHER
  OFFICE = 990. IN CANADA, DO NOT USE 990; CSR IS TO USE THEIR OWN BRANCH
  OFFICE NUMBER.

* IMPORTANT:
  NSD SERVICE PERSONNEL MUST COMPLETE AN INDIVIDUAL QSAR FOR EACH MULTILEC
  POWER CORD REPLACED.  A COMPLETED QSAR REPRESENTS DESTRUCTION OF THE
  MULTILEC POWER CORD FOR THE REPORTED MACHINE TYPE AND SERIAL NUMBER.

