C
M1 Monitor the process
M2 Assess internal controls
M4 Provide for independent audit
M3 Obtain independent assurance
AI1 Identify automated solutions
AI2Acquire and maintain application SW
AI3 Acquire and maintain tech infrastructure
AI4 Develop and maintain procedures
AI5 Install and accredit systems
AI6 Manage Changes
PO1 Define strategic IT Plan
PO2 Define infrastructure architecture
PO3 Determine technological direction
PO4 Define IT Org and its relationships
PO5 Manage the IT Investment
PO6 Communicate Mgmt. Aims
PO7 Manage human resources
PO8 Ensure compliance with external requirements
PO9 Assess risks
PO10 Manage Projects
PO11 Manage Quality
DS1 Define and manage service levels
DS2 Manage third-party services
DS3 Manage performance and capacity
DS4 Ensure continuous service
DS5 Ensure systems security
DS6 Identify and allocate costs
DS7 Educate and train users
DS8 Assist and advise customers
DS9 Manage configuration
DS10 Manage problems and incidents
DS11 Manage Data
DS12 Manage facilities
DS13 Manage operations