Product,Box
Drag onto the page and then type to add text.
Reposition Text
<no master>
agreement,ITIL,business,process,information,technology,infrastructure,library
service,desk,ITIL,business,process,information,technology,infrastructure,library
request,change,ITIL,business,process,information,technology,infrastructure,library
line,connect,connector,route,basic
Drag onto the page, then drag the ends to blue x
s on shapes (red indicates connection).
line.
connector,connect,side,combine,connection,association,conjunction,join
s to connect the side of one shape to the same side of another.
Reposition Bend
Move Text &Forward
Mo&ve Text Backward
committee,ITIL,business,process,information,technology,infrastructure,library
Agreement,Agree,Hand,Shake,Handshake
incident,ITIL,business,process,information,technology,infrastructure,library
Process,function,task,Basic,Flowchart,flow,data,process,joiner,association,business,process,Six,6,Sigma,ISO,9000
Drag the shape onto the drawing page.
cessing function.
Double-click to add sub-page.
Dynamic,connector,route,connect,line,combine,connection,association,conjunction,join
This connector automatically routes between the shapes it connects.
{6AC46653-9819-4B9E-8B7F-A81BFDDCE545}
[ X: {DDD60C12-14B8-4C9E-88B7-750AB5DBFFA6} Y: {393B90E4-DDDC-4D88-B08A-2AC1DB7815AD} ] I[ {DDD60C12-14B8-4C9E-88B7-750AB5DBFFA6} ]
Product
{F053D2CB-3514-4B50-8B0A-09CCB4729316}
[ X: {97AC38B1-0CF7-426C-A1FC-494D668A09DF} Y: {393B90E4-DDDC-4D88-B08A-2AC1DB7815AD} ] I[ {97AC38B1-0CF7-426C-A1FC-494D668A09DF} ]
Agreement
{C15D7164-2FC8-49F1-B05C-F66BAD00FE6A}
Service desk
{C2A61467-6BF3-4E00-95BB-23BF03E5E775}
[ X: {18F3627D-C722-4551-8F60-A0DFC96E552A} Y: {393B90E4-DDDC-4D88-B08A-2AC1DB7815AD} ] I[ {18F3627D-C722-4551-8F60-A0DFC96E552A} ]
Request for change
{8D43A3C2-2E7F-467F-8A67-37E17315CFC9}
{D27DE074-CC7F-412F-B391-524904C3ADB3}
{B79E4062-2652-4EDE-AAC2-F5A1856441B6}
Committee
{D8C3FE0D-E433-4763-B4E7-5B3876B24A86}
{AEBDD6C7-6996-49AC-922A-41A2F1930D4D}
{8135FA13-6E78-4AE5-A883-8C8FAEE4D013}
{C52420A9-6B30-4AAC-B7C6-12AA09F1BBCF}
Incident
{4B68CA1A-4F20-43CC-B6E7-7D4BB45BEF8E}
Arial Unicode MS
Symbol
Wingdings
Arial
SimSun
PMingLiU
MS PGothic
Dotum
Sylfaen
Estrangelo Edessa
Vrinda
Shruti
Mangal
Tunga
Sendnya
Raavi
Dhenu
Latha
Gautami
Cordia New
MS Farsi
Gulim
Times New Roman
Guide
TheDoc
Gesture Format
Default Svg Style
Connector
visSSSpecID
SkinColor
visVersion
visSSTXT
Dynamic connector.14
Sides
TextPos
Scale
AntiScale
Row_1
Row_2
Row_3
Row_4
Agreement.12
Dynamic connector.24
xLeft
xRight
visHMAH
Rectangle Fill:Chalk.1
Graphic.2
Graphic.3
Graphic.4
Rectangle Fill:Chalk.5
Rectangle Fill:Chalk.6
Graphic.87
Dynamic connector.53
Service desk.54
Dynamic connector.79
Request for change.81
Dynamic connector.88
Dynamic connector.179
Dynamic connector.211
Dynamic connector.212
Request for change.217
Dynamic connector.224
Product.225
Dynamic connector.237
Fig3
Fig2
Flow Normal
Process
Cost
Duration
Resources
Dynamic connector.17
Dynamic connector.47
Dynamic connector.55
Fig4
Fig5
Process.48
Dynamic connector.52
Fig6
Dynamic connector
TextPosition
Agreement.176
Agreement.62
Process.81
Dynamic connector.32
Dynamic connector.3
Dynamic connector.5