********************************************************************
* IBM DS4000 Fibre Hard Disk Drive and ESM Firmware Update Pack    *
* Version 1.52                                                     *
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NOTE TO SERVICE – Reference RETAIN # N/A

(C) Copyright International Business Machines Corporation 1999, 2006. All 
rights reserved. US Government Users Restricted Rights - Use, duplication, 
or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Note: Before using this information and the product it supports, read the 
general information in section 6.0 "Trademarks and Notices" in this document.


Last Update:   01/15/2007
Please refer to corresponding Change History document for more information 
on new features and modifications.


1.0   Overview
2.0   Installation and Setup Instructions
3.0   Configuration Information
4.0   Unattended Mode
5.0   Web Sites and Support Phone Number
6.0   Trademarks and Notices
7.0   Disclaimer

1.0  Overview
_____________

     1.1 Overview of this code

      The IBM DS4000 Fibre Hard Disk and ESM Update Pack contains ESM and 
      hard disk drive firmware updates for FAStT200s, FAStT500s, DS4300s, 
      DS4400s, DS4500s, DS4700s and DS4800s with EXP500s, EXP700s, EXP710s 
      and EXP810s attached. CAUTION: IBM does not support the combination 
      of EVERY DS4000 external drive enclosure type and model in every 
      DS4000 Storage Subsystem configuration. Restrictions on the 
      connection of drive expansion enclosures, that differ by model and 
      type, to DS4000 Storage Subsystems are documented in the appropriate 
      DS4000 storage subsystems and drive expansion enclosures 
      Installation, User's and Maintenance Guides. This information is also 
      documented in the IBM System Storage DS4000 Hard Drive and Storage 
      Expansion Enclosure Installation and Migration Guide that is 
      available from the IBM System Storage™ Disk Storage Systems Technical 
      Support web site. 

      Note: The ibm_fw_ds4kfcesmhdd_1.52_anyos_anycpu.chg file 
      contains the complete change history for all versions (including the 
      latest version) of the ESM firmware and the drive firmware that are
      included in this package.
      
      The microcode(firmware) level for the EXP500 ESM is 9166.

      The microcode(firmware) level for the EXP700 ESM is 9330. The version 
      9330 ESM firmware incorporated a fix for a bug that was introduced in 
      the ESM firmware version 9327. The bug resulted in the ESM i2c bus 
      timeout being incorrectly set to a value that caused device access 
      failures via i2c buses, which, in turn, causing the DS4000 to report 
      unnecessary error events to the DS4000 controllers. It also caused 280D 
      errors posted in the subsystem event log after the ESM was upgraded to 
      9327, 9328 or 9329 version.  
      IMPORTANT:
      For the EXP700 drive expansion enclosures, the ESM firmware must be at 
      version 9326 or higher if the DS4000 subsystems that they are connected 
      to are going to be upgraded to controller firmware version 06.xx.xx.xx 
      or higher. The DS4000 storage subsystem with controller firmware 
      version 06.xx.xx.xx or higher might not recognize EXP700 with ESM 
      firmware 9324 or earlier. 


      The microcode(firmware) level for the EXP710 ESM is 9640. Note: The 
      DS4000 storage subsystem controller firmware version 06.1x.xx.xx or 
      higher is required for EXP710 drive expansion enclosure attachment. 
      This version is required to support the intermix of EXP710 and EXP810 
      with EXP100 storage expansion enclosures or the attachment of EXP810s 
      in DS4300 and DS4500 subsystems with controller firmware version 
      6.19.xx.xx or later.
      IMPORTANT:
      If the existing controller firmware version is 6.12.27.00 or earlier,
      do not upgrade the EXP710 ESM firmware to version 9639 or later without 
      upgrading the controller firmware to version 6.12.27.03 first. Drives 
      might be incorrectly marked as failed if the EXP710 ESM firmware is 
      upgraded to version 9639 or higher with controller firmware is at version 
      6.12.27.00 or earlier.


      The microcode(firmware) level for the EXP810 ESM is 9884. It is 
      required to support the intermix of EXP710 and EXP810 with EXP100 
      storage expansion enclosures or the attachment of EXP810s in DS4300 
      and DS4500 subsystems with controller firmware version 6.19.xx.xx or 
      later. Note: The DS4000 storage subsystem controller firmware version 
      06.16.xx.xx or higher is required for EXP810 drive expansion 
      enclosure attachment. 


      IMPORTANT: FRUs are starting to ship with these levels of ESM Firmware. 
      If the ESMs are not updated when the FRUs arrive at the higher 
      level, the down level ESM will need updating at that time. 

      This release contains the following firmware for IBM Hard Disk Drives:

            ST39103FC           B325   (unchanged)    (9G/10Krpm/1Gbps)
            ST318203FC          B325   (unchanged)    (18G/10Krpm/1Gbps)
            ST136403FC          B325   (unchanged)    (36G/10Krpm/1Gbps)
            ST318304FC          B338   (unchanged)    (18G/10Krpm/1Gbps)
            ST336704FC          B338   (unchanged)    (36G/10Krpm/1Gbps)
            ST173404FC          B338   (unchanged)    (73G/10Krpm/1Gbps)
            ST336605FC          B347   (unchanged)    (36G/10Krpm/2Gbps)
            ST373405FC          B347   (unchanged)    (73G/10Krpm/2Gbps)
            ST318451FC          B934   (unchanged)    (18G/15Krpm/1Gbps)
            ST318452FC          B94a   (unchanged)    (18G/15Krpm/1Gbps)
            ST336752FC          B94a   (unchanged)    (36G/15Krpm/1Gbps)
            ST318432FC          B949   (unchanged)    (18G/15Krpm/2Gbps)
            ST336732FC          B949   (unchanged)    (36G/15Krpm/2Gbps)
            
            ST336607FC          B35F                  (36G/10Krpm/2Gbps)
            ST373307FC          B35F                  (73G/10Krpm/2Gbps)
            ST3146807FC         B35F                  (146G/10Krpm/2Gbps)
            ST318453FC          B95E                  (18G/15Krpm/2Gbps)
            ST336753FC          B95E                  (36G/15Krpm/2Gbps)
            ST373453FC          B95E                  (73G/15Krpm/2Gbps)
            
            HUS103073FLF21      JFQ8                  (73G/10Krpm/2Gbps) 
            HUS103030FLF21      JFQ8                  (300G/10Krpm/2Gbps)
            HUS103014FLF21      JFQ8                  (146G/10Krpm/2Gbps)

            ST336754FC          B96C                  (36G/15Krpm/2Gbps)
            ST373454FC          B96C                  (73G/15Krpm/2Gbps)
            ST3146854FC         B96C                  (146G/15Krpm/2Gbps)

            ST336854FC          B90A                  (36G/15Krpm/4Gbps)
            ST373554FC          B90A                  (73G/15Krpm/4Gbps)
            ST3146954FC         B90A                  (146G/15Krpm/4Gbps)

      It also contains the following firmware for IBM Hard Disk Drives that
      are available as FRU replacement drives only:
  
            ST318307FC          B35F                  (18G/10Krpm/2Gbps)
            ST318454FC          B96C                  (18G/15Krpm/2Gbps)
            HUS103009FLF21      JFQ8                  (9G/10Krpm/2Gbps)
            HUS103018FLF21      JFQ8                  (18G/10Krpm/2Gbps)
            HUS103036FLF21      JFQ8                  (36G/10Krpm/2Gbps) 

     
     IMPORTANT: There are two versions of the drive firmware download 
     files. These two versions are placed in the HDD_SM8x_format and 
     HDD_SM9x_format folders. The version of the currently installed 
     controller firmware in the DS4000 storage subsystem dictates which 
     version of the drive firmware files to use for updating the drive 
     firmware. If the current DS4000 storage subsystem firmware version is 
     of 06.xx.xx.xx, use the firmware files in the HDD_SM9x_format folder. 
     Otherwise, if the current DS4000 storage subsystem firmware version is 
     of 05.xx.xx.xx and earlier, use the firmware files in the 
     HDD_SM8x_format folder instead. Note: Only drives that are supported 
     with controller firmware version 5.xx.xx.xx had firmware downloadable 
     files in the format that is compatible with controller firmware 
     version 5.xx.xx.xx.

     1.2 Limitations
                      
         The minimum controller firmware levels are:

         7.10/04.01 Client Software/Firmware:

         Model Type    Appware/Bootware              NVSRAM

         3552-1RU      04.01.02.33/04.01.02.03       NV3552R710NT012
         3552-1RX      04.01.02.33/04.01.02.03       NV3552R710NT012
         3542-1RU      04.01.02.34                   NV3542R710NT019
         3542-1RX      04.01.02.34                   NV3542R710NT019
         3542-2RU      04.01.02.34                   NV3542R710NT020
         3542-2RX      04.01.02.34                   NV3542R710NT020

         8.21/05.21 Client Software/Firmware:

         Model Type    Appware/Bootware              NVSRAM

         3552-1RU      05.21.05.10/05.00.02.00       CNV3552R820NT012
         3552-1RX      05.21.05.10/05.00.02.00       CNV3552R820NT012
         1742-1RU      05.21.05.10/05.00.02.00       CNV1742R820NT012
         1742-1RX      05.21.05.10/05.00.02.00       CNV1742R820NT012
         3542-1RU      05.21.12.10                   CNV3542R820NT029
         3542-1RX      05.21.12.10                   CNV3542R820NT029
         3542-2RU      05.21.12.10                   CNV3542R820NT030
         3542-2RX      05.21.12.10                   CNV3542R820NT030

         8.3x/05.3x Client Software/Firmware:

         Model Type    Appware/Bootware                   NVSRAM

         3552-1RU      05.30.19.00/05.30.03.00        N3552F500R830V04
         3552-1RX      05.30.19.00/05.30.03.00        N3552F500R830V04
         1742-1RU      05.30.19.00/05.30.03.00        N1742F700R830V04
         1742-1RX      05.30.19.00/05.30.03.00        N1742F700R830V04
         3542-1RU      05.30.19.00                    N3542-1RUR830V05
         3542-1RX      05.30.19.00                    N3542-1RUR830V05
         3542-2RU      05.30.19.00                    N3542-2RUR830V06
         3542-2RX      05.30.19.00                    N3542-2RUR830V06
         1742-90U      05.30.19.00/05.30.03.00        N1742F900R830V05
         1742-90X      05.30.19.00/05.30.03.00        N1742F900R830V05
         1722-60U/60X
           Standard    05.34.04.00                    N1722F600R834V01
         1722-6LX      05.34.04.00                    N1722F60LR834V04 

                            
         8.40/05.40 Client Software/Firmware:

         Model Type    Appware/Bootware                   NVSRAM
        
         1742-1RU      05.40.15.00/05.40.05.00        N1742F700R840V04
         1742-1RX      05.40.15.00/05.40.05.00        N1742F700R840V04
         1742-90U      05.40.15.00/05.40.05.00        N1742F900R840V03
         1742-90X      05.40.15.00/05.40.05.00        N1742F900R840V03
         1722-60U      05.40.15.00                    N1722F600R840V05
   
   
         9.1/06.10 Client Software/Firmware:

         Model Type    Appware/Bootware                   NVSRAM
        
         1742-1RU/1RX  06.10.11.00/06.10.03.00  N1742F700R910V03/I1742F700R910V04
         1742-90U/90X  06.10.11.00/06.10.03.00  N1742F900R910V03/I1742F900R910V04
         1722-60U/60X
           Base        06.10.11.00              N1722F600R910V03
           Turbo       06.10.11.00              N1722F600R910V03/I1722F600R910V05
 
         9.12/06.12 Client Software/Firmware:

         Model Type    Appware/Bootware                   NVSRAM
        
         1742-1RU/1RX  06.12.27.xx/06.10.xx.00       N1742F700R912V07
         1742-90U/90X  06.12.27.xx/06.10.xx.00       N1742F900R912V08
         1722-60U/60X
           Base        06.12.27.xx                   N1722F600R912V07
           Turbo       06.12.27.xx                   N1722F600R912V07

         9.14/06.14 Client Software/Firmware:

         Model Type    Appware/Bootware                   NVSRAM
        
         1815-82A/84A  06.14.19.00                   N1815D480R914V05.dlp
              82H/84H

         9.15/06.15 Client Software/Firmware:

         Model Type    Appware/Bootware                   NVSRAM
        
         1815-82A/84A  06.15.20.55                   N1815D480R915V05.dlp
              82H/84H
              88A/88H
              
         9.16/06.16 Client Software/Firmware:

         Model Type    Appware/Bootware                   NVSRAM
        
         1815-82A/84A  06.16.8x.00/06.16.9x.00       N1815D480R916V13.dlp
              82H/84H  
              88A/88H

         1815-80A/80H  06.16.8x.00/06.16.9x.00       N1815D480R916V13.dlp

         1814-70A/70H  06.16.8x.00/06.16.9x.00       N1814D470R916V17.dlp
              72A/72H

         9.19/06.19 Client Software/Firmware:

         Model Type    Appware/Bootware                   NVSRAM
        
         1722-60U/60X  06.19.xx.00                   N1722F600R919V04.dlp
                                                  or N1722F600R919V03.dlp
                                                  
         1742-90X/90U  06.19.xx.00                   N1742F900R919V02.dlp

              
         UPDATING ESM FIRMWARE REQUIRES DOWNTIME (NO HOST I/O) IF THE 
         DS4000 CONTROLLER FIRMWARE LEVEL IS 05.21.XX.XX OR LOWER. In 
         addition, a special version of the Storage Manager SMclient
         program called the Storage Manager Field Tool must be used to 
         download ESM and hard disk firmware/Microcodes.
                  
         UPDATING HARD DISK MICROCODE REQUIRES DOWNTIME (NO HOST I/O).

     1.3 Enhancements
         
         See corresponding Change History document for more information.

     1.4 Level of Recommendation

         IBM considers this update to be highly recommended for all 
         customers.

         a. The 9166 ESM firmware is needed for the EXP500 drive 
            enclosure ESMs to prevent accidental corruption from downloading 
            the wrong firmware to the ESM. In the environments where there 
            are EXP500s and EXP700s enclosures attached to the same DS4000 
            storage subsystem, it is IMPERATIVE that all EXP500s ESMs are 
            updated to 9166 before the EXP700 ESM firmware is applied.
         b. The 9330 ESM firmware is needed for the ESM of the EXP700 drive 
            enclosure ESMs to incorporate the important fix of the bug in the 
            EXP700 ESM firmware version 9327 and 9328 which caused large 
            number of the "280D Critical - Drive enclosure component failed 
            or removed" errors to be posted to the subsystem event log 
            incorrectly. It is preferred over the other versions (9326, 9327 
            or 9328) of the EXP700 ESM firmware that must be loaded into the 
            EXP700 drive expansion enclosures before the controller firmware 
            version 06.1x.xx.xx is downloaded into the DS4000 storage 
            subsystem because the DS4000 storage subsystem with controller 
            firmware version 06.xx.xx.xx or higher might not recognize the 
            EXP700 enclosures with ESM firmware version 9324 or earlier.
         c. The 9640 ESM firmware is needed for the EXP710 drive enclosure
            ESMs to support the intermix of EXP710 and EXP810 with EXP100 
            storage expansion enclosures or the attachment of EXP810s in 
            DS4300 and DS4500 subsystems with controller firmware version 
            6.19.xx.xx or later.
         d. The 9884 ESM firmware is needed for the EXP810 drive enclosure
            ESMs to support the intermix of EXP710 and EXP810 with EXP100 
            storage expansion enclosures or the attachment of EXP810s in 
            DS4300 and DS4500 subsystems with controller firmware version 
            6.19.xx.xx or later. 
         e. The fibre channel drives with the following Product ID strings
            - ST318453FC, ST336753FC, ST373453FC, ST373307FC, ST336607FC, 
            ST3146807FC - need to be updated with the latest drive firmware 
            files in this web download package. These firmware files 
            contained the the fix to the drive handling of Fibre Channel 
            LIPs and LPEs primitives is required to prevent drives from 
            being incorrectly marked as failures when having EXP810s in the 
            DS4300 and the DS4500 drive loop(s.)
         f. The fibre channel drives with the following Product ID strings
            - ST336754FC, ST373454FC and ST3146854FC - need to be updated 
            with the drive firmware version B96B, which contains the fix to 
            the drive handling of Fibre Channel LIPs and LPEs primitives is 
            required to prevent drives from being incorrectly marked as 
            failures when having EXP810s in the DS4300 and the DS4500 drive 
            loop(s.) 
         g. The DS4000 fibre channel drives with the following Product ID 
            strings HUS103073FLF21, HUS103030FLF21 and HUS103014FLF21 must 
            have their drive firmware be updated to JFQ8 before hot inserting 
            any of the new DS4000 4Gbps hard drive options into the same 
            DS4000 EXP drive expansion enclosure that these drives are in. 
            This code has the fix for a potential incompatibility problem 
            with the new DS4000 4Gbps hard drive options when hot inserting 
            them in the same DS4000 EXP drive expansion enclosure. The 
            4Gbps drives will be operated at 2Gbps mode in this condition. 
            It also incorporate maintenances fixes for the several low-
            severity problems.
         h. The 4Gbps fibre channel drives with the following Product ID
            strings - ST336854FC, ST373554FC and ST3146954FC - need to be 
            updated with the drive firmware version B90A. This firmware 
            file contains the fix to the drive handling of Fibre Channel 
            LIPs and LPEs primitives is required to prevent drives from 
            being incorrectly marked as failures when having EXP810s in the 
            DS4300 and the DS4500 drive loop(s.)


         The EXP500, EXP700, EXP710 and EXP810 ESM FRU replacements will 
         also be updated to the current levels in this release (9166, 9330, 
         9640 and 9884 respectively), so if the surviving ESM in an EXP500, 
         EXP700, EXP710, or EXP810 is not updated before the first ESM 
         failure, downtime might be scheduled to update it after the 
         replacement is inserted. If the new ESM is installed before the 
         surviving ESM is updated, the DS4000 controller will register an 
         ESM hardware or firmware mismatch error in the Recovery Guru. The 
         new ESM will function; but long term operation with a mismatch ESM 
         firmware in a EXP drive expansion enclosure is  not recommended. 
         Customers who have updated to DS4000 Storage Manager 8.3 or higher 
         and controller firmware 05.30.xx.xx or higher can update ESMs 
         firmware online with no downtime if both ESMs are functional and 
         ONLY ONE EXP enclosure at a time is selected in the ESM firmware 
         download window for ESM firmware updating. CAUTION: Always check 
         the documentation of the applications that generate IOs to the 
         DS4000 storage subsystem for any restrictions or prerequisites 
         that will need to be performed before performing concurrent ESM 
         firmware downloads. 
         
         The new EXP810 expansion enclosures supports automatic ESM firmware 
         synchronization. When you install a new ESM into an existing 
         EXP810 that is attached to a DS4000 storage subsystem that 
         supports automatic ESM firmware synchronization, this feature 
         resolves firmware mismatch conditions by automatically 
         synchronizing the firmware in the new ESM with the firmware in the 
         existing ESM. To enable automatic ESM firmware synchronization:
         1. Verify that the DS4000 Storage Manager Event Monitor is 
            installed and running. 
         2. Verify that the DS4000 storage subsystem that the EXP810 is 
            attached to is defined in the Enterprise Management window of 
            the DS4000 Storage Manager client (SMclient).
         

         IBM strongly recommends applying both the HDD and ESM firmware at 
         the next possible maintenance window.  

     1.5 Dependencies

         IMPORTANT: Always check the DS4000 storage subsystem controller 
         firmware README for any required minimum version of the attached 
         drive expansion enclosure ESM firmware for that particular 
         controller firmware release. Update the ESM firmware using 
         either the DS4000 Storage Manager Field Tool (DS4000 storage 
         subsystem with controller firmware version 5.21.xx.xx or earlier) 
         or the DS4000 Storage Manager SMClient program (DS4000 storage 
         subsystem with controller firmware version 5.3x.xx.xx or later).
                  
         Be sure to follow the following list of prerequisites before 
         updating hard disk or ESM firmware.

            - For Hard Disk Drive firmware updates, ensure that all activity 
              to the controller is stopped.

            - For ESM updates, all IOs activity must be stopped if the 
              DS4000 storage subsystem controllers are at any firmware 
              below 05.30.xx.xx. In addition, if multiple storage expansion 
              enclosures are selected for ESM firmware updating at the same 
              time, all IOs activity must also be stopped even if the 
              controllers are at any firmware 05.30.xx.xx or higher. 

            - For ESM updates, all EXP500s need to be updated to 9166 before
              EXP700s can be updated to 9329 or 9330.
              
            - For EXP700, if the existing controller firmware version is 
              5.xx.xx.xx, do not upgrade the controller firmware to version 
              6.xx.xx.xx before upgrading the EXP700 ESM to version 9326 or 
              higher. The DS4000 storage subsystem with controller firmware 
              version 06.xx.xx.xx or higher might not recognize EXP700 with 
              ESM firmware 9324 or earlier.

            - For EXP710, if the existing controller firmware version is 
              6.12.xx.xx, do not upgrade the EXP710 ESM firmware to version 
              9639 or later without upgrading the controller firmware to 
              version 6.12.27.03 first. Drives might be incorrectly marked 
              as failure if the EXP710 ESM firmware is upgraded to version 
              9639 or higher with controller firmware is at version 
              6.12.27.00 or earlier.
               

         Note: Not all DS4000 storage subsystems support the latest controller
         firmware version 06.1x.xx.xx. The latest controller firmware 
         versions for the FAStT200 and FAStT500 storage subsystems are 
         05.30.xx.xx. In addition, the DS4300 storage subsystem with single 
         controller options can be updated to latest firmware version of 
         05.34.xx.xx only.
         
         If you are unsure about the sequence of firmware updates for 
         various components in the DS4000 storage subsystem configuration, 
         please call IBM Support at 1-800-IBM-SERV (1-800-426-7378) 
         before proceeding with the firmware upgrades. 

       
___________________________
2.0  Installation and Setup
___________________________
    
    2.1  Applying updates on DS4000 controllers with 04.01.xx.xx or 05.2x.xx.xx
         firmware

         To apply ESM Updates, use the IBM DS4000 Field Tool v8.21. See the 
         README included with the utility for directions on how to apply 
         updates. 
 
         Ensure that all activity to the DS4000 controllers is stopped while 
         performing ESM firmware updates with controller firmware 04.01.xx.xx 
         or 05.2x.xx.xx. 
         
         Allow approximately 5-10 minutes per ESM to complete the firmware 
         update.
         
         This will require downtime.

    
    2.2  Applying updates on DS4000 Controllers with 05.3x.xx.xx firmware
         or higher.

         To apply ESM updates use the DS4000 Storage Manager Client 8.3, 
         8.4 or 9.1. See the on-line help included in the DS4000 Storage 
         Manager Client.

         Application of ESM firmware on DS4000 Controllers with 05.3x.xx.xx 
         firmware or higher should be performed by choosing only one EXP at 
         a time, and done during non-peak utilization periods. CAUTION: 
         Always check the documentation of the applications that generate 
         IOs to the DS4000 storage subsystem for any restrictions or 
         prerequisites that will need to be performed before performing 
         concurrent ESM firmware downloads.  
         
         If you have a maintenance window with downtime, you can stop all 
         I/Os and update all the ESMs at one time.

         Allow approximately 5-10 minutes per ESM to complete the firmware 
         update.

    2.3  Ensure that all activities to the controllers is stopped while 
         performing hard disk drive (HDD) firmware updates with all levels 
         of controller firmware.
      
         Allow approximately 3-5 minutes per HDD to complete the firmware 
         update when the DS4000 storage subsystem controller firmware is at 
         05.xx.xx.xx or earlier. The DS4000 storage subsystems with 
         controller firmware 06.xx.xx.xx or higher can update the drive 
         firmware of all the drives in a given DS4000 configuration for up 
         to four different drive models at the same time; Thus, one could 
         update all of the drives in the DS4000 configuration in the same 
         amount of time that is needed to upgrade a single drive in the 
         DS4000 storage subsystem with controller firmware version 
         05.xx.xx.xx or earlier.
         
         THE DRIVE FIRMWARE UPDATE WILL REQUIRE DOWNTIME. However, the 
         DS4000 storage subsystems with controller firmware 06.xx.xx.xx 
         installed can update all drives in a configuration for up to four 
         different drive types at the same time. 
         
         IMPORTANT: In the DS4000 storage subsystems with FC/SATA intermix 
         premium feature enable, do not download the drive firmware to both 
         SATA-technology hard drives and Fibre Channel-technology hard 
         drives at the same time. Complete the drive firmware download to 
         all of the drives of a drive technology (either SATA or FC) before 
         downloading the drive firmware to the drives of the other drive 
         technology (either FC or SATA).  

______________________________
3.0  Configuration Information
______________________________

    3.1  There is no special configuration required with the IBM DS4000 Fibre
         Hard Disk Drive and ESM Updates.

_____________________
4.0  Unattended Mode
_____________________


    See the appropriate application tools for any possible unattended 
    mode operations.

_______________________________________
5.0  WEB Sites and Support Phone Number
_______________________________________

5.1  IBM System Storage™ Disk Storage Systems Technical Support web site:
     http://www.ibm.com/servers/storage/support/disk/

5.2  IBM System Storage™ Marketing Web Site:
     http://www.ibm.com/servers/storage/disk

5.3  You can receive hardware service through IBM Services or through your 
     IBM reseller, if your reseller is authorized by IBM to provide warranty 
     service. See http://www.ibm.com/planetwide/ for support telephone 
     numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-
     7378).

__________________________
6.0  Trademarks and Notices
__________________________


   The following terms are trademarks of the IBM Corporation
   in the United States or other countries or both:

      IBM

      DS4000
      
      FAStT

      System Storage™

      the e-business logo

      xSeries

      pSeries

      HelpCenter

      Microsoft, Windows, and Windows NT are trademarks of Microsoft
      Corporation in the United States, other countries, or both.

      Java and all Java-based trademarks and logos are trademarks or
      registered trademarks of Sun Microsystems, Inc. in the United
      states, other countries, or both.

      UNIX is a registered trademark of The Open Group in the United
      States and other countries.

      Linux is a registered trademark of Linus Torvalds.

      Other company, product, and service names may be
      trademarks or service marks of others.

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