BusinessPhone – Dialog 4224 Operator / Dialog 3214
Outgoing Calls

## Intrusion and forced release

If a called extension is busy, you can break into ongoing calls and give new calls priority. To intrude on the busy extension:

Press and hold (see display).

The conversation partner of the busy extension, is shown in the display.

Speech

Press.

Speech

Press to intrude.

A warning tone is heard. Inform the extension of the new call.

Select option 1 or 2.

#### Option 1

The extension accepts the call:

Speech

Press again.

The person talking to the extension is disconnected.

Speech

Press.

Speech connection with the caller. Inform the caller.

Press to place the call.

#### Option 2

The extension asks the caller to wait:

Speech

Press.

Speech

Press again.

Speech connection with the caller. Inform the caller.

Press to place the call.

The call will be placed automatically when it becomes free.

Note:

If the Intrusion isn’t allowed, ask the caller to call back.

© Ericsson Enterprise 2003