BusinessPhone – Dialog 4224 Operator / Dialog 3214
During Calls

## Transfer

You want to transfer an incoming call to an extension.

Dial the extension number or an internal group number.

The status of the extension is displayed.

Or:

Thomas P

Press a pre-programmed key.

The status of the extension is displayed.

Select option 1 or 2.

Note:

If the extension is busy, see section Busy extension.

#### Option 1

Transfer right away:

Note:

Make sure, that you are connected to the desired party. Please read the notes and warnings in section Useful Hints.

Press.

Or:

Replace the handset.

The call is transferred. External calls might only be transferred with the Transfer key, if this state of connection is allowed by the system programming.

#### Option 2

Announce the call first:

Speech

Press to call the extension.

Announce the call when the extension is answered.

Press.

Or:

Replace the handset to place the call.

#### Transfer to a busy extension

You can even transfer calls to busy extensions. The other party will hear a muted signal (Camp-on), and the call will be extended, as soon as the ongoing call is terminated (if Camp-on is allowed).

#### Callback

You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your telephone will ring again.

© Ericsson Enterprise 2003