BusinessPhone – Dialog 4224 Operator / Dialog 3214
Call Forwarding

## Change diversion address for another extension

As an operator you have the possibility to change, activate or cancel the diversion address for another extension, for example when someone is ill and wants his calls to be answered by another person. You can control both Internal and External Diversions.

Note:

A blocked extension will be bypassed.

#### Change and activate Internal Diversion

To change and activate a programmed Internal Diversion.

Dial.

Dial the extension number and press.

Enter the new diversion address.

Press to activate the Individual Diversion.

Verification tone.

Clear

Press to finish the procedure.

Note:

An Individual Internal Diversion cannot be activated if an Individual External Diversion is already activated.

#### Cancel Internal Diversion

Dial.

Dial the extension number and press.

The programmed Internal Diversion is deactivated.

Clear

Press to finish the procedure.

#### Program and activate a new External Diversion address

To set a new Individual External Diversion address:

Dial.

Dial the extension number and press.

Dial the digit(s) for external call access and enter the new External Diversion address.

A maximum of 24 digits.

Note:

If your public network requires waiting for a second dial tone, press .

Press to activate the Individual Diversion.

Verification tone.

Clear

Press to finish the procedure.

Note:

Call the extension to check if the External Diversion has been set up correctly. This way you can make sure that the number has been programmed properly and that the calls will not be diverted to another person by mistake.

#### Cancel External Diversion

Dial.

Dial the extension number and press.

The programmed External Diversion is deactivated.

Clear

Press to finish the procedure.

Note:

The programmed diversion address is not removed from the memory, the diversion is just inactive.

#### Re-activate External Diversion

To activate a programmed External Diversion.

Dial.

Dial the extension number and press.

Clear

Press to finish the procedure.

© Ericsson Enterprise 2003