BusinessPhone – Dialog 4224 Operator / Dialog 3214
Messages

## Common Mailbox system

If you divert your telephone to a Common Mailbox, the callers are able to leave messages there.

#### Activate

Divert your extension to the Mailbox system.

Off Duty

Press.

Press (see display).

Dial the Common Mailbox number.

Please ask the system administrator for your defined Mailbox number.

Note:

This procedure can only be performed by the last active operator.

When the diversion to your Mailbox is activated, the Off Duty lamp shows steady light.

Press to confirm.

#### Deactivate

Off Duty

Press.

The lamp extinguishes.

#### Retrieve messages - internally

Common Mailbox

Press the Common Mailbox key (pre-programmed).

Speech

Press to connect.

During the procedure you will be asked for your extension number and your Password. See section Security.

#### Retrieve messages - externally

To retrieve your messages from an external position:

Dial your company’s telephone number.

Dial the Common Mailbox number.

During the procedure you will be asked for your extension number and your Password.

Note:

You cannot use the Default Password 0000 to retrieve messages externally. If you want to check your messages from an external position, you have to change your Password first, see section Change Password.

The following Mailbox functions can also be used from an external position:

- Change Password
- Check and store received messages
- Forward a Voice message
- Send Message

#### Check and store received messages

You can check and store your received messages.

Received messages are divided into the following three categories:

- New messages (not heard or read)
- Heard/Read messages
- Stored messages

Voice messages can also be forwarded to other Mailbox numbers (Individual or Common), see section Forward a Voice message.

Note:

Messages are deleted from the system after a certain time. The time depends upon the category of the message. Please ask your system administrator regarding this.

Message

Press to view Mailbox.

If the Mailbox contains heard messages only, the lamp shows steady light instead.

Note:

Depending on the configuration, you might be asked for your Password before you can retrieve your messages. See section Security.

Press (see display).

Select message category (see display).

New, heard, read or stored.

Select message type (see display).

Note:

If only one message type is available (Callback, Voice or Text messages), this step is excluded. If an internal caller has left a message, the name and number is displayed. In case of an external caller, you can see the number, if this feature is provided by the network.

Use the menu keys to check the message (see display).

Voice messages will be heard via the speaker or the handset.
Call Me messages will call the sender automatically.
Text messages are read in the display.

Select one of the following options:

Press to check the next message (see display).

Press to erase the message (see display).

Press to store the message (see display).

Up to 20 messages can be stored. Callback messages cannot be stored.

Message

Press to finish the procedure.

© Ericsson Enterprise 2003