BusinessPhone – ACD Supervisor
Messages

## Send Message

You can send a message without calling an extension (direct message) or when you call an extension and receive busy tone or get no answer.

#### Direct message

Message

Press.

Press (see display) and enter the extension number.

Press (see display).

Select message type (see display).

Note:

After sending, you can repeat to other extensions. You can also change the sending extension number, if you want the message to be sent from someone else (if this function is allowed). Please ask your system administrator if you require this function.

#### During an unanswered call

When you call an extension and receive busy tone or get no answer, you can send a Callback, Voice or Text message.

Message

Press.

Select message type (see display).

Note:

After sending, you can repeat to other extensions.

#### Callback

Press to send a Call Me message (see display).

#### Voice

Press to send a Voice message (see display).

Use the menu keys to record and send your message (see display).

#### Text

Press to send a Text message (see display).

Text messages only can be sent to display phones. See section Write Text.

© Ericsson Enterprise 2004