## BusinessPhone – ACD Supervisor

### ACD - Supervisor (Dialog 4223 Professional / Dialog 3213 for the BusinessPhone Communication Platform, Version 5.1 or higher)

The BusinessPhone Extension Assistant (BEA) is a fully web based OAM tool for the BusinessPhone 250, BusinessPhone 128i and BusinessPhone 50 - Version 5.1 or higher.

The BusinessPhone Extension Assistant on the other hand is a tool positioned for the end user that has limited knowledge about system management.

BEA is targeting customers that need to program their own telephone extension settings. BEA is an integral part of the BMS Server that shows a different Graphical User Interface that is tailored to customer requirements. The user interface is ergonomically streamlined. It resembles a picture of the users own telephone on the screen.

BEA is a tool for end-users that don’t need to have expert knowledge about the system programming yet need to change their telephone extension data autonomously.

#### Info

Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership.

Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world.

#### About

BMS article number: FASBS 102 213

BEA Online Help System R4A for ASB 150 02 R13 or higher

Production: 27.9.2004

© Ericsson Enterprise 2004