BusinessPhone – ACD Supervisor
Statistics > Programming mode

## Define measurement period

To generate statistics about the ACD groups, you have to define a measurement period.

Dial.

Enter

Press two times (pre-programmed).

Dial the start time.

Day (01-31) + hour (00-23) + minute (00-59).

Note:

The start time must be later than the current time.

Enter

Press and dial the stop time.

Day (01-31) + hour (00-23) + minute (00-59).

In case of a typing error, press the Volume Down key to delete the latest entered digit.

Enter

Press (pre-programmed).

Press to finish programming.

The phone returns to normal mode.

© Ericsson Enterprise 2004