BusinessPhone – Hotel
Reception/Check-In

## Display and change guest data

Proceed according to the following method to read the guest data for an occupied room.

Check-in/out

Press (pre-programmed).

The display asks for the room number.

Enter

Dial the desired room number and press (pre-programmed).

The display indicates the room status (e.g. for room 214).

Enter

Press again to read the guest data (pre-programmed).

Press to abandon the procedure (see display).

Or:

Press to change (see display).

Enter the new guest data.

See section Enter guest data.

Enter

Press to confirm a new input (pre-programmed).

#### Display guest data during a call

The BusinessPhone Communication Platform shows the guest data during a call to a guest. The character after the directory number indicates that there are more data available.

2nd

Press.

Read &

Press and hold until you have read all information.

The display shows from left to right (bottom line):

- Name of guest
- Date of arrival – date of departure
- Language preferred by the guest
- Credit card of guest (some hotel accounting systems show VIP-information instead of credit card)

© Ericsson Enterprise 2004