BusinessPhone – ACD Agent
Agent Functions

## ACD Pause key

Your phone may also be equipped with a Pause key. This option allows you to make a pause without logging off from the system. To avoid the misuse of this option, a pause limit is used. Please ask your system administrator for the pause limit.

ACD Pause

Press.

Your phone is in pause state. The key lamp lights.

When you want to leave the pause:

ACD Pause

Press.

The key lamp extinguishes. Your phone is active again and ready to receive new calls.

Note:

If you stay in pause longer than the pause limit, you will automatically be logged off from the system.

© Ericsson Enterprise 2004