BusinessPhone – ACD Agent
The ACD Function

## Phone keys

This table gives you an overview of the different key design of the Ericsson Dialog 42xx and the Dialog 32xx series. In this user guide you will only find illustrations of the Dialog 42xx keys.

If you are using a Dialog 32xx, please refer to the table below to find out the appropriate key combination.

Key |  | Dialog 42xx |  | Dialog 32xx |
Clear |  |  |  |  |
Headset |  |  |  | Headset |
Loudspeaker |  |  |  |  |
Mute |  |  |  |  |
Programmable Function key |  |  |  |  |
Volume |  |  |  |  |

© Ericsson Enterprise 2004