BusinessPhone – ACD Agent

## Outgoing Calls

Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party.

#### More Information

Make calls

Last External Number Redial

Save external number

Automatic Callback

Automatic Redial

Busy extension

Diverted extension

Abbreviated Numbers

TestForPreissner

Common Abbreviated Numbers

Individual Abbreviated Numbers via a programmable key

Individual Abbreviated Numbers via the keypad

Dial-by-Name

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