BusinessPhone – ACD Agent
Agent Functions

## No Clerical key

If you have not programmed a Clerical key on your telephone set you have two ways to conclude the Clerical Time:

#### Without Call Code

After the programmed time the system automatically makes you available for further ACD calls.

#### With Call Code

After disconnection of the call the system will ask for a Call Code.

You will automatically be made available for the next ACD call after you have entered a valid Call Code and the fixed Clerical Time has elapsed.

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