BusinessPhone – ACD Agent
Group Features

## Common Bell

The Common Bell facility allows all extensions of the system (operator included) to pick-up the call from an extension that has been predefined as a Common Bell extension.

Dial the Common Bell pick-up code.

Please ask your system administrator for the Common Bell pick-up code.

You will immediately be connected to the calling party. If two or more extensions simultaneously attempt to answer a call from the Common Bell extension, only the first extension will pick it up. The other extensions will receive the number unobtainable tone and their displays will show the message. This will also happen if you dial the Common Bell pick-up code and there are no calls waiting at the Common Bell extension.

Note:

You can also program the Common Bell code on a Function key.

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