BusinessPhone – ACD Agent
BEA Dialog Description

## Directory

The Directory book dialog offers a convenient way to search for directory entries.

#### Search options

##### directory name(s)

Select the option with a mouse click and enter the name or even several names of the person you are looking for. If you do not enter a directory name, the search result list will show all directory entries. If you enter only the first character of a name, all names that start with this character will appear in the search result list.

##### directory number(s): from - to

Select the option with a mouse click and enter the range of directory numbers in the appropriate fields. If you do not enter a range of numbers, the search will comprise all directory numbers.

##### directory number(s): starting with

Select the option with a mouse click and enter the first directory number for the search start. The start field option for directory numbers is similar to the directory name field, but instead of a name you enter a number to limit the search results.

##### Directory

Select a directory from the pop-up list. Both the internal and the external directories can be searched for entries.

##### entries/page

From the pop-up list, select the number of entries per result page. If all search results do not fit on one page, an additional navigation bar will be provided.

The result of the directory search is displayed below. Each search result is listed in a table by Entry, Directory Name, Directory Number, and Directory Type.

#### Actions

search |  | To start the directory search. |
close |  | To end the directory search and to return to the main window. |

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