BusinessPhone – ACD Agent
Agent Functions

## Deactivate the ACD function

If you want to leave your Agent position you should log off to secure that no ACD calls will be placed on your phone.

Ready

Press.

The ACD Ready lamp is extinguished. In this mode you can select or deselect ACD groups.

Note:

If you leave your Agent position without logging off, the system will automatically log off your extension if the next ACD call on your telephone is not answered within a defined period (programmable).

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