BusinessPhone – ACD Agent
During Calls

## Conference

You have an ongoing conversation and you want to establish a telephone conference.

Inquiry

Press.

Or:

Line 2

Press.

Call the third party.

2nd

Press.

Conference

Press to establish a three party conference.

Now you have established a three party conference. To indicate the Conference, all Conference members will hear a periodical Conference tone.

Repeat the procedure to include other persons into the Conference.

In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system.

© Ericsson Enterprise 2004