BusinessPhone – ACD Agent
Absence Information

## Enter information

To store Text or Voice information.

2nd

Press.

Info

Press.

When the information is activated, the Message/Info lamp shows a steady light. If a message arrives, the lamp starts flashing, see section Check and store received messages.

Select Pre-defined Text or Voice information.

#### Pre-defined texts

Enter Info Code and Completing Info (see table).

| Code | Completing Info
Time of return | 1 | hour (00-23) minute (00-59)
Date of return | 2 | month (01-12) day (01-31)
Lunch | 3 | back at, hour minute
Meeting | 4 | back at, hour minute
Vacation | 5 | back, month day
Illness | 6 | back, month day

Press to enter the information.

Press to finish the procedure.

The programmed absence info will be shown in the display. Internal callers receive the information on the display (or as spoken information to callers without display phone). External callers will be routed to the operator who also has access to your absence info.

Pre-defined texts example: Vacation, back June 27

2nd

Press.

Info

Press.

Enter code.

Enter month and day.

Press.

Information active.

#### Voice information

2nd

Press.

Info

Press.

Press and speak.

Press to play-back and listen to your recording.

Press and speak to re-record.

Press to activate.

Press to finish the procedure.

Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absent info.

Note:

You can dial your own extension number if you want to check your information.

© Ericsson Enterprise 2004