BusinessPhone – ACD Agent
During Calls

## Call Waiting

If you hear the Call Waiting tone during an ongoing conversation, another person is trying to contact you.

#### To terminate the ongoing call and answer the waiting call

Replace the handset to finish the ongoing call.

The waiting call is signalled on your phone.

Lift the handset to answer the new call.

Or:

Press and replace the handset to answer in handsfree mode.

© Ericsson Enterprise 2004