BusinessPhone – ACD Agent
Outgoing Calls

## Make calls

How to make internal and external calls.

Lift the handset and dial either:

An extension number to make an internal call.

Or:

The digit(s) for external call access and the external number.

Note:

Which digit to press for external call access, depends on the configuration of the system.

or

To end the call.

Note:

You can make your calls faster, using Common Abbreviated Numbers and by programming your own Abbreviated Numbers.

#### Handsfree

Without lifting the handset, just press a Line key, or the Loudspeaker key, or the first digit of the number. The call is in handsfree mode, via the loudspeaker and microphone.

© Ericsson Enterprise 2004