BusinessPhone – ACD Agent
Other Useful Features

## Least Cost Routing

Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system.

If the extension has been configured to use LCR, each external call will be analysed and the cheapest routing will be selected.

#### Use Least Cost Routing

Dial the digit(s) for external call access and the external number.

The usual way of making an outgoing external call.

#### Calling Least Cost Routing

If LCR has been installed in your system, but your extension is not configured to use it automatically, you also have the opportunity to get the cheapest connection by dialling the LCR code before you dial an external number.

Dial the LCR code.

Please ask your system administrator for the LCR code.

Dial the digit(s) for external call access and the external number.

Note:

You can also program the LCR code on a Function key.

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