BusinessPhone Communication Platform 7.0
Commands > Commands 3000...3999

## 3819
Time for passive marking

This command is used to state the supervision time for calls that have signalled at ACD-operators but have not been answered. An ACD- operator who does not answer the call will be marked passive after a stipulated time.

Range of values: 0-255 seconds.

Value 0: Is used to switch off the supervision of answering time. The ACD-operator will not become marked passive and the ACD-operator telephone remains ringing. No rerouting is forced!

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: E © Ericsson Enterprise 2005