BusinessPhone Communication Platform 7.0
Commands > Commands 3000...3999

## 3901
First voice answer

This command states the reference numbers for the first voice answer. Two references per voice answer and ACD-call number can be specified.

The reference number is entered as: uuvv

where

uu = 01 (always) |  |

vv = 01-32 (VIEW command 4401 Voice Announcements) |  |

uuvv = 0000 (no voice answer) |  |

It is required that the stated reference (uuvv) has been recorded with a system telephone in accordance with command 4401 Voice Announcements.

To obtain the automatic “number” indication it is required that “hours” are programmed in accordance with command 4405 Hours.

If only one reference is specified, only a voice answer in accordance with the stated reference will be obtained. The automatic “number” indication will not be received.

If no reference to voice answer has been programmed, there will be no answer signalling to the caller, who receives ringing control tone.

See command 3802 Time for 1st recorded answer for programming of the time for the first voice message.

This command requires that ACD-group numbers have been created via command 5407 Create ACD group.

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: E © Ericsson Enterprise 2005