BusinessPhone Communication Platform 7.0
Commands > Commands 3000...3999

## 3066
Handle return messages

In order to be able to restrict the number of extensions with access to certain facilities, such extensions are assigned A-category (ACOS) via command 0101 Facility COS.

This command is used to state for which A-category/categories it is permitted to administer return messages, i.e. messages unanswered by the addressee within a stipulated time, which therefore have been returned to the sender. The sender can then determine whether the message shall remain queued to the original addressee or whether it shall be erased. See also command 4308 No answer to sender (days).

Note

Only extensions with display telephones can handle return messages. If an extension with a different telephone is programmed nevertheless with ACOS that permits return messages, no return messages will be sent to the extension. Instead they will remain with the original addressee until they are answered or erased in the standard manner. If the extension then changes to a telephone with display, all messages that reach the time limit for being returned will be returned at the following midnight. Thus, no returning takes place when an extension telephone is replaced.

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: E © Ericsson Enterprise 2005