BusinessPhone Communication Platform 6.0
Commands > Commands 3000...3999

## 3816
Queue length

This command states the desired maximum queue length. Range of values 1-63.

If there is no free operator in the called group the call will be queued. If the maximum queue length is reached, incoming calls will be rerouted to the ACD-group’s alternative answering position. See command 3824 Alternative answering position.

The queue length can also be dynamic. See command 3817 Dynamic queue.

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: E © Ericsson Enterprise 2004