BusinessPhone Communication Platform 6.0
Start of Operation BP Management Suite

## BMS handling

### Use of browsers

During the installation of the BMS, the supplied WEB server is installed as well. For logging in into the BMS server, type in the address or the IP address of the PC on which the BMS is installed in the address field of the browser.

If the browser is to be used as GUI for the BMS server, special browser settings are needed to achieve correct functionality, see section MS Internet Explorer configuration.

The login process from your browser to the BMS depends on the installation type of the BMS:

- Single Installation

- The BMS is installed on a single PC (e.g. laptop) and the connection to a specific BusinessPhone is established via V.24 and/or MODEM connection. In this case the browser is started on the same PC as the BMS server. For login into the BMS type in the address field of the browser: localhost

- Network installation

- The BMS is installed on a PC somewhere in the network. The browser is started on another PC in the network. For login into the BMS type either the name or the IP address of the PC where the BMS is installed.

### First start-up and login to BMS

To login to BMS Server, type the name or IP address of the PC on which the BusinessPhone is installed. How to start and configure the web browser, see section MS Internet Explorer configuration.

After the JavaScript check, the BMS Login dialog appears:

Enter the password and user name.

If you log in for the first time, only one user is available:

- UserID: admin
- Password: default

This user cannot be deleted from the list. It is strongly recommended to change the password of the “superuser” immediately after the first login before further actions are taken to protect the BMS from being misused.

The next step is the definition of groups of users, userIDs and passwords for the engineers who work with the BMS.

Note

BMS will remember your language settings automatically. You do not need to choose the language at your next login, unless you want to use another language.

### BMS Main Menu

After successful user login, the BMS main menu shows up, consisting of five separate display areas.

- Info View

- Consists of the Ericsson Logo and the Logout Information in the top-left corner of the display. The Logout Information shows the remaining minutes/seconds until automatic user logout is performed. The automatic logout time will be automatically reset to maximum when the user starts an action which results in loading a new document into the Data View (see below).

- Tree View

- Is located below the Info View and is used to display submenus and/or data content in a hierarchical tree structure. The content of this view depends on the actual user selections in the Menu View (see below).
- When the Security Menu, Configuration Menu or Tools Menu is selected, the Tree View presents relevant actions and/or data on that subject to the user. Depending on user actions the data shown in this view may dynamically change and adapt to the user's needs.
- Items of the hierarchical structure in the Tree View typically reflect corresponding data available in the BMS and selecting one of these items results in loading and presenting its data in the Data View (see below).
- The selection of an item is generally done by clicking on it, which will result in an immediate loading of data. In many cases an item in the tree structure offers several operations different from pure data access. In such a case a list of possible actions is presented to the users in the form of an additional pop-up menu, from which the user may select the required option.

- Command Search

- In this section, you can search for a specific command. Just enter a 4-digit command number in the filed, click on “Go”, and you will be routed to the respective dialog.

- Menu View

- Contains the Menu Bar consisting of Security, Configuration, Help System, Tools, About and Logout menu items. Available submenus are shown in the Tree View (see above), if applicable. The Menu View is located in the top-right corner of the display.
- Some dialogs will show an Index Bar in addition to the Menu Bar. This Index Bar is displayed right below the Menu Bar in the Data View and depends on the dialog. Strictly speaking, the Index Bar in the Menu View is a result of a document loaded into the Data View.
- Not all documents in the Data View require an Index Bar. If only a small amount of data is presented in the Data View and it is clearly arranged, no Index Bar is required. However, it is a big advantage to get an overview by using the Index Bar, if a great amount of data is presented in one document, and the data is arranged in several groups.
- But not only the overview of the data is achieved, also quick navigation to e.g. data groups is simplified by using the Index Bar. Depending on the data content, the number of items in the Index Bar may vary. For larger dialogs even several rows of items in the Index Bar may be displayed.

- Data View

- Is used to read, write, modify, create and/or delete data in the BMS. Data is accessed via the Menu View and Tree View, respectively. The data presentation and the possibility to read, modify, create, etc. is given in this view.
- Typically, data is presented to be used in form of dialogs, which – depending on the current operation context – offer the user some control options, like submit, reload, delete, etc. If control options can be applied on the displayed data, these options are given as well by means of the Control View below.

- Control View

- Is located below the Data View and its content is defined by the Data View. If the Data View loads data on which the user can perform context-specific actions, these actions are also provided in the Control View in form of a button row behaving similarly to the Index or Menu Bar, in which each control operation is reflected in a separate button.
- The advantage of the Control View is the immediate overview of executable operations on the currently shown data presentation. The operations are also executable on the bottom of the data dialog, so that the user can decide whether he or she wants to scroll down within the Data View or choose the faster way via the Control View.

### Selecting a BusinessPhone

The System Selection dialog allows the user to specify what system he/she wants to connect to and how the connection shall be set up.

##### The following options can be chosen when selecting a system

- Connect System (ONLINE)
- Load System (OFFLINE)
- Create System
- Delete System
- Import System
- Export System

#### Connect System (ONLINE)

For this operation the system to be connected has to exist in the BMS database, otherwise it has to be created first (see chapter Create System).

The user has to define how the online-connection has to be set up in the corresponding dialog. The following type of connection can be selected (see Connection principles):

- Direct Serial, see Parameters for direct serial connection
- Direct Modem, see Parameters for direct modem connection
- Remote Serial, see Parameters for remote serial connection
- IPU (UDP), see Parameters for remote modem connection
- Remote Modem, see Parameters for IPU (TCP) connection

To connect to a BusinessPhone select a system and enable “Connect system (ONLINE)”. The connection will be established and loading of the BusinessPhone data will be started.

At first only the system’s basic configuration data (i.e. hardware, directory numbers etc.) will be evaluated. Depending on the retrieved information, an appropriate representation of the connected system will be inserted into the Configuration Tree View. Further operations on the system data can then be directly applied on the system’s configuration node and its sub-nodes.

From that moment on the BusinessPhone data can be viewed. In the background all data of the BusinessPhone will be loaded until all data of this BusinessPhone are available. This allows a user to start working with the BusinessPhone without having all data available. When a function is called up and the data has not been loaded already from the system, the data of this functionality will be loaded next and than the background load will continue.

A system that is connected online will be marked with a green LED in the Tree View.

For further information see BusinessPhone representation in the Tree View.

#### Load System (OFFLINE)

For this operation the system to be connected has to exist in the BMS database, otherwise the system has to be created first (see Create System).

When this option is chosen from the dialog, the configuration data of the system is loaded from the database and cached in the BMS memory. Depending on the retrieved information an appropriate representation of the loaded system is inserted into the Configuration Tree View. Further operations of the system data can then be directly applied on the system's configuration node and its sub-nodes.

Specific data that is requested from the Tree View via system nodes will be immediately available from the system's data cache in the BMS. Changes of the data do not automatically affect data content in the system's database. They are only effective in the system's data cache in the BMS. To make changes in the offline configuration of a system become part of the system's database, the user has to explicitly store the current system's data in the database.

For further information see BusinessPhone representation in the Tree View.

#### Create System

To be able to load or connect a system, the system must exist in the database of the BMS.

- A unique (non-existing) name has to be specified for the system to be created.
- An empty system (no hardware, boards...) with default configuration data is created in the BMS. The data blocks are allocated in the same way as in case of a cold start of a system.
- The system is inserted in the database of the BMS.

The behavior corresponds to the offline configuration of a system described above (see Load System (OFFLINE)).

#### Delete System

An existing system in the BMS (database) can also be deleted. On condition that the selected system is not in use currently (either offline or online), it is deleted/removed from the database in the BMS.

#### Import System

An existing database can be imported into the BMS. On condition that the selected system is not in use currently (either offline or online) by another BMS, it can be imported.

#### Export System

An existing system in the BMS (database) can be exported. On condition that the selected system is not in use currently (either offline or online), it can be exported from the database in the BMS. The exported database will not be deleted from the BMS.

### BusinessPhone representation in the Tree View

A loaded, connected or created system is represented and inserted in the Tree View as a unique system node.

A system can either have an online, offline or busy indication in the Tree view. This indication is achieved by means of a colored LED left to the system's name in the node. A green LED indicates a system to which the BMS is connected online, a red LED indicates a system loaded from the BMS database and a yellow flashing LED indicates a busy system e.g. loading data from database or connecting via V.24 or modem, etc.

Depending on the status of a system, an appropriate set of operations can be applied on a system in the Tree View.

- Settings

- Is used to configure connection parameters used for online connection to a system via Direct Serial, Direct Modem, Remote Serial or Remote Modem (see Connection principles).

- Set Password

- You can define different passwords for each system level and configure password related settings and actions.

- Connect

- A loaded offline system in the configuration view can be connected by means of this operation. The current system data cached in the BMS is discarded and replaced by the system data loaded via the system connection. Further online configuration is possible.

- Disconnect

- A connected system in the configuration view can be disconnected by means of this operation. The current system data cached in the BMS is discarded and replaced by the system data stored in the BMS database. Further offline configuration is possible.

- Store

- Stores current system data cached in the BMS in the database. Data of the system in the database always represents the basis for offline configuration; i.e. offline configuration of a system always starts at the stored system data in the data base.

- Hide

- Can be used to remove the system from the Tree View, which is NOT THE SAME as removing the system from the BMS (cache). This operation only makes sense if the system overview in the Tree View is to be restricted, so that a user can specify which systems he/she is interested in. Other systems just will not be displayed anymore, but if previously connected or loaded by any user, they still exist in the BMS.

- Status

- Allows the user to get information on current system activities, as e.g. software upgrade, data loading, etc. and to fetch progress information on such tasks.

- Prog. Assistant

- Opens a dialog with a list of links to the most common BMS functions, like ACD, CTI, Hotel, Networking and many more. This way you can program your system more quickly and easier. To open a dialog, just click on the respective link. To return to the list, click on the Wizard List button at the bottom of each dialog.

- Admin

- Starts the administrative function dialog, including e.g. compare, transfer to system, transfer to database, load,...

- Lock system

- User with the Administration|Admin-right can lock a system. No other user can connect that system afterwards. The lock is lost, if the user logs out. Users, that used that system before, can still work with it.

- Find Cmd

- Enter a 4-digit command number, press send and you will be routed to the respective dialog to find the entered command.

- Refresh

- This command is shown even if the system is busy – blinking. The Refresh command can be used to update the state of the system in cases when the system continues blinking while trying to be connected.

### Logout

If you want to end your BMS session, use the Logout function. This will disconnect all BusinessPhones if they are not used by other users, and release all resources and memory used for your BMS session.

If the browser is closed without using the logout function, the connected BusinessPhones will be disconnected when the timer in the info view has counted back to zero.

Revision: C © Ericsson Enterprise 2004