BusinessPhone Communication Platform 6.0
Commands > Commands 5000...5999

## 5627
Alter common mailbox directory number

In ASB 15002 it is possible to define a common mailbox. A common mailbox is part of the message system. An extension has the opportunity to set diversion or follow-me to a common mailbox. A diverted external caller may leave a voice message in the common mailbox. It is also possible for an extension to leave a call-me or a voice message in to the common mailbox. By directly dialling the directory number of the common mailbox, the messages stored in the mailbox can be retrieved.

Several extensions can have access to a common mailbox at the same time. The total number of common mailboxes is 16. This enables each tenant group or ACD agent group to have a common mailbox.

Note

Command 5427 Create common mailbox is used to create directory number for this facility.
Command 5527 Delete common mailbox number is used to delete directory number for this facility.

Minimum required authority level from telephone: No

Accessible via BMS: Yes

Revision: E © Ericsson Enterprise 2004