BusinessPhone Communication Platform 5.1
Commands > Commands 3000...3999

## 3827
ACD night answer position

The command determine the answer position of a night-switched ACD-group. All new incoming ACD-calls to a night-switched ACD-group are rerouted to the night answer position. The night answer position is stated by it’s directory number. If there is no night answer position, only external trunk ACD-calls will be rerouted to trunk reroute position. The ACD-call already in queue will not be rerouted to ACD night position when night-switching is done.

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: PD4 © Ericsson Enterprise 2003