BusinessPhone Communication Platform 5.1
Facilities

## Call Pick-up – Common

## Definition

Common call pick-up function means that calls to a common directory number can be signalled on all or a group of extension telephones. The call can be answered by any extension by depression of a programmed key.

A call to a busy common call pick-up function will be camped automatically on to a selected fictive directory number.

Calls to internal directory numbers via the public network or private network have the possibility to be translated into DDI numbers by the individual number translation table.

For further information please refer to the document Individual Number Translation on page 1 (170/155 34-ASB 150 02 Uen).

## Use

The function can be used when a number of extensions shall commonly answer a certain type of call or certain number of trunks.

The function can also be used in conjunction with night service if it shall be possible to signal incoming external traffic on all programmed extension telephones.

## Operation

#### Incoming calls

A call to a common call pick-up group is signalled by rapid flashes on the programmed supervision pick-up lamp of all extension telephones that are members of the group.

#### Answer

A call is answered as follows:

- Press flashing supervision-key.

- If several unanswered calls exist, the system
  selects call that is first in camp on queue.
  On depression of supervision key, the call will be moved to Line 1, Line 2 (not available on the BASIC Telephone) or Inquiry.
- If no more calls exist to the common call pick-up the group call lamp will extinguish, otherwise call indication continues.
- On answer, telephone with display receives information relevant to caller (second row) and fictive number (top row).

Note

If the answer key is pressed when no call exist congestion tone will be received.

If the directory number is dialled when no call exists, a call to the answering group takes place whereby all extensions with answer keys will be called.

## Capacity

The number of supervision functions is limited only by the number of available programmable keys.

The number of fictive directory numbers is 16.

## Limitations

To be able to answer a call on an answer key at least one of the traffic functions Line 1, Line 2 (not available on the BASIC Telephone) or Inquiry must be free.

## Programming

This command is only accessable via BMS:

5409 |  | Create a fictive directory number

5509 |  | Delete fictive directory number

5612 |  | Change of fictive directory number

1101 |  | Answering position at day

1102 |  | Answering position at night

1103 |  | Reroute position at day

1104 |  | Reroute position at night

0301 |  | Function of programmable key

Enter relevant function = 13.

0302 |  | Associated number

0303 |  | Ringing on incoming call

#### Individual programming

Answer positions equipped with BASIC-, ECONOMYplus- , STANDARD- or EXECUTIVE telephones can themselves program an answer key.

See document Facility Description - General (155 34-ASB 150 02 Uen).

## Equipment

BASIC-, ECONOMYplus- , STANDARD- or EXECUTIVE telephone.

Revision: E © Ericsson Enterprise 2003