BusinessPhone Communication Platform 5.1
Facilities

## Answer Position(s) For Trunks

## Definition

Trunks can be assigned individual answering positions to which incoming calls are directed.

## Use

Answering positions are used when:

- Incoming external traffic shall be answered by OPERATOR or other answering position
- Incoming external traffic shall be distributed so that different persons within the organisation answer certain selected trunks
- It is desired to create a private trunk line for a selected extension

## Operation

### All telephones

An incoming call to a programmed answering position is always presented on Line 1 or Line 2.

The associated lamp flashes rapidly and external ring signal is heard.

## Capacity

Each trunk can be assigned four different answering positions:

- Answering position for day-switched PBX
- Reroute answering position for day-switched PBX.
  Is called when normal answering position does not answer call or is busy (programmable).
  Is also programmed as reroute position for direct indialling
- Answering position for night-switched PBX
- Alternative answering position for night‑switched PBX.
  Has same function as alternative answering position daytime

## Limitations

If the trunk has no programmed answering position an incoming call will be signalled only on those external line keys that have been programmed for the trunk.

If the answering position is busy, the call can be camped on or diverted to the reroute answering position.

## Programming

1101 |  | Answering position at day

1102 |  | Answering position at night

1103 |  | Reroute position at day

1104 |  | Reroute position at night

Following commands are only accessable via BMS:

1009 |  | Reroute on answering position barred?

1010 |  | RReroute on answering position blocked ?

1011 |  | Reroute on answering position vacant ?

1012 |  | Reroute on answering position busy ?

1016 |  | Reroute on no answer ?

1017 |  | Reroute on incomplete number?

## Equipment

None.

Revision: D © Ericsson Enterprise 2003