BusinessPhone Communication Platform 5.1
Dialogs

## Call Pick-Up Groups

This dialog gives an overview about all call pick-up groups within a system. Furthermore, you can view a group’s parameters, add or delete a call pick-up group. Extensions can be assigned to a group by using the Call Pick-Up Group Parameters dialog.

To access the Call Pick-Up Groups dialog, open the “Groups” menu in the Configuration directory tree and click on the “Call Pickup” submenu. Then click on a Parameters link.

For more information about the command for creating new call pick-up groups, see: 5406 Create call pickup ext. group.

For more information about the call pick-up feature in general, please see facility description Call pickup - extension group (143/15534-ASB 150 02 Uen).

### Creating a new call pick-up group

You can define up to 16 call pick-up groups for a system.

Note

To create a call pick-up group, you must define a call pick-up code first. See Call Pick-Up Code.

- In the Call Pickup Groups dialog, click on a group’s Create link. The Create link is displayed only if a group position is still available.
- The Group dialog opens, showing the Call Pick-Up Group Parameters.
- Assign the desired extension(s) to the call pick-up group, see Call Pick-Up Group Parameters.
- Click on the Submit button and then click on the Back button to return to the Call Pickup Groups dialog. The new group has been created successfully, if the table shows a Parameters link instead of a Create link for the respective group.

#### Actions

Reload |  | To load the current system settings and to discard all entered data or changes. |
Back |  | To return to the previous dialog. |

### Editing a call pick-up group

- To edit the parameters of a pick-up group, click on the group’s Parameters link. The Group Parameters dialog is displayed. See section Call Pick-Up Group Parameters.
- Now you can add, change or delete one or more member(s) of the call pick-up group.
- Click on Submit.

Note

If you delete all members of a call pick-up group (and submit the changes), the group will be deleted, too.

### Deleting a call pick-up group

To delete a call pick-up group, click on the Delete link of a group. The Delete Call Pickup Group dialog is displayed. See also Call Pick-Up Group - Deleting a facility.

- Select all groups that you want to delete by placing a tick in the respective check box(es).
- Click on the Delete button. The facility has been deleted and you will return to the Call Pickup Groups dialog. The group has been removed from the table as well.

#### Actions

Delete |  | To delete the selected call pick-up group(s). |
Cancel |  | To abort the process. |

Revision: B © Ericsson Enterprise 2003