BusinessPhone Communication Platform 5.1
Facilities

## Recall

## Definition

A call that has been:

- Parked
- Transferred before answer
- Camped on

can, recall the party who activated the function, if unanswered after expiry of a programmable time.

## Use

The function ensures that a call which has been transferred before answer or camped on, will be dealt with if no reply is received within a programmable time.

Unanswered calls are directed to the party who extended the call.

Also individually parked calls initiate recall to prevent their being forgotten.

## Operation

### Recall

1. Recalled call is presented on Line 1 or Line 2.

- Lamp flashes rapidly.
- Ring signal is issued.

Telephone with display shows:

EXECUTIVE Telephone

STANDARD Telephone

Example show that an external call extended to extension “203” has been rerouted back to the extending party.

When an extended but unanswered call recalls, the call remains with the called party until the recall is answered.

#### Recall after that a call has been parked

On recall after parking the display shows “RECALL” or “R” on second row to indicate a recall.

#### Answer

The recalled call is answered as follows:

1. Press key for the call.

- Ring signal ceases.
- Lamp flashes to confirm connection.

On a telephone with a display the following is shown:

EXECUTIVE Telephone

STANDARD Telephone

Extended internal calls never initiate recall.

Recall of incoming external calls that remain unanswered after a programmable time are directed to:

- Alternative answering position for trunk if programmed

or

- placed as a call on all telephones that have the relevant trunk programmed on an external line key.

Recall in conjunction with individual parking is always directed to the parking party.

Recall in conjunction with individual parking is signalled only when the telephone has no ongoing call.

## Capacity/Limitations

No limitations on the number of recalls.

## Programming

Following commands are only accessable via BMS:

2101 |  | Recall on parking

2104 |  | Recall on individual parking

1409 |  | Time for recall on transfer before answer

1410 |  | Time for recall on camp-on

## Equipment

None

Revision: D © Ericsson Enterprise 2003