BusinessPhone Communication Platform 5.1
Commands > Commands 4000...4999

## 4001
Alternative answer position

This command is used to state the answering position used when all operators are marked absent (off duty). Incoming calls to operators are rerouted to this answering position. Rerouting takes place only for PBX-operator calls where the common call number has been used. If no answering position is stated incoming trunk calls will be switched according to the alternative answering position of the trunk.

Valid numbers to be programmed as alternative answering position are:

1. Extension numbers
2. Abbreviated numbers
3. PBX-group numbers
4. Voice announcement numbers
5. Fictive numbers
6. Radio paging numbers
7. Automated attendant numbers
8. Private network numbers

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: PD1 © Ericsson Enterprise 2003