BusinessPhone Communication Platform 5.1
Dialogs

## Common Mailbox

In this dialog, you can define and delete a common mailbox. The common mailbox is part of the message system. Furthermore, the dialog allows you to change the directory number, the directory name and the parameters of an existing common mailbox facility.

To access the Common Mailbox dialog, open the “Facilities” menu in the Configuration directory tree. Then open the “Mailbox system” submenu, and click on “Common Mailbox”.

For more information about how to define a directory number for the Common Mailbox, see also 5427 Create Group.

For more information about the Common Mailbox feature in general, please see facility description Mailbox System (340/15534-ASB 150 02 Uen).

### Creating a new Common Mailbox

If no common mailbox has been set up yet, the Common Mailbox dialog consists only of the Create Group [5427] section. The number in brackets shows the relevant command. If you need more information about a setting or a field, click on the command link.

- Select a group number. Click on the arrow to open the drop-down list box or enter the desired number in the Group no field.

Note

If you do not select a group number, the system will automatically assign the next available group number.

- Enter the directory number of the common mailbox in the Directory Number field.
- Click on the Create button or press the Enter key on your keyboard.

Note

If the entered number causes a conflict with an existing directory number, an error message will appear. Read the error message carefully to solve the problem.

- If the common mailbox has been created successfully, the Common Mailbox Parameters dialog is displayed, showing the directory information and the announcement settings for the common mailbox.
- Define your settings as required and click on the Submit button. For further information, see section Common Mailbox Parameters.

#### Actions

Create |  | To submit the group and directory number to the system. |

### Changing a directory number and/or a directory name

You can change the directory number and the directory name in the Common Mailbox dialog.

Note

If you have not set up any common mailbox by now, there will be no Edit/Change Groups section.

- To change the number or name, click in the appropriate field. Then edit the number or name that are displayed in the Edit/Change Group section’s fields.
- If you are pleased with the changes, click on the Submit button. The changes are submitted to the system. The entered directory name is displayed in upper case.

Note

If you have changed a directory number or a directory name you are asked if you want to discard your changes. To save your changes first, click on Cancel and then click on the Submit button of the dialog before creating the new group.

#### Actions

Submit |  | To send the settings to the system. |
Reload |  | To load the current system settings and to discard all entered data or changes. |
Create |  | To submit a group and directory number to the system if you want to set up a new common mailbox. |

### Editing the facility parameters

You can change the parameters of most of the facilities. To view and edit the parameters:

- In the Common Mailbox dialog, click on the Parameters link of a facility. This will open the Common Mailbox parameters dialog. See section Common Mailbox Parameters.

For more information about a field or a setting, click on the command link in brackets. For example, if you want to know more about the common mailbox welcome message no 1, click on the command link [8507]. See also section Common Mailbox Parameters.

Note

If you have changed a directory number or a directory name you are asked if you want to discard your changes. To save your changes first, click on Cancel and then click on the Submit button of the dialog before creating the new group.

#### Actions

Submit |  | To send the settings to the system. |
Reload |  | To load the current system settings and to discard all entered data or changes. |
Back |  | To return to the previous window. |

### Deleting a common mailbox

The Common Mailbox dialog is also used to delete a common mailbox.

- Click on a facility’s’ Delete link next to the directory name. This will open the Delete Common Mailbox dialog. See also section Common Mailbox - Deleting a facility.
- Select all facilities you want to delete by placing a tick in the respective check box(es).
- Click on the Delete button. The facility has been deleted and you will return to the Common Mailbox dialog.

#### Actions

Delete |  | To delete all selected common mailbox facilities. |
Cancel |  | To abort the process. |

Revision: B © Ericsson Enterprise 2003