BusinessPhone Communication Platform 5.1
Dialogs

## CTI List of Monitored Devices

You can export and import a CTI list of monitored devices. The exported data will be saved in a file with the ending “.E00”. The export file can be edited in a normal text editor, for example Notepad.

To access the dialog, open the “Directory” menu in the Configuration directory tree. Next open the “Directory book” submenu. The two submenus appear: “Internal” and “External”. Click on one of the submenus. Both, the Internal Directory Book dialog and the External Directory Book dialog, contain a button called Export CTI list. Click on the button to open the CTI List of Monitored Devices dialog.

### Exporting a CTI list

- Enter a file name in the Settings section field.
- Click on the Submit button.

If the export has been successful, the message “CTI list successfully exported” will appear in the table header. Furthermore, the table shows the details of the exported data.

- Click on OK to close the export details window and to return to the previous dialog.
- To view all exported files and to download the file, click on the CTI list files management button.
- Open the exported CTI list data in a text editor for further editing.

#### Actions

Submit |  | To start the data export. |
Reload |  | To load the current system settings and to discard all entered data or changes. |
CTI List Files Management |  | To open the CTI list files - File Manager dialog. |

### Using the file manager for CTI export files

You can view the files before your export the CTI data.

- Click on the CTI List Files Management button in the CTI List of Monitored Devices dialog to open the CTI list files - File Manager dialog.
- If you want to remove a file from the export list, click on the Delete button of the entry.
- To download a file, click on the file’s link. This will open the standard Windows File Download dialog.

#### Actions

Delete |  | To delete the selected file. |
Browse... |  | To select a file for import. |
Submit File |  | To start the file import. |

### Importing a CTI list:

Note

Only files with the extension “.E00” that have been exported by BMS can be imported to BMS.

- In the CTI List of Monitored Devices dialog, click on the CTI list files management button to open the CTI list files - File Manager dialog.
- Click on the Browse button.
- Select a file that you would like to import.
- Click on the Submit File button.

The file will be uploaded to the BMS Server. If the format of the file is not the proper one, i.e. the file was not previously exported by BMS, an error message will be displayed.

#### Actions

Delete |  | To delete the selected file. |
Browse... |  | To select a file for import. |
Submit File |  | To start the file import. |

Revision: B © Ericsson Enterprise 2003