BusinessPhone Communication Platform 5.1
Dialogs

## CTI Group Parameters

The parameters dialog is used to configure a CTI group. To access the dialog, open the “Facilities” menu in the Configuration directory tree and click on the “CTI” submenu. Then click on the Parameters link of a group to open the dialog.

For more information, see section CTI Groups and facility description Computer Telephony Integration Groups (153/15534-ASB 150 02 Uen).

The parameters dialog consists of two sections:

- Directory Info
- CTI Group

The Directory Info section shows the number and name of the selected group. The following parameters are available for configuring a CTI group:

8730 |  | Greeting announcement reference

8731 |  | Instruction anno reference

8732 |  | Error announcement reference

8733 |  | Default exit position

8734 |  | Use AA in combination with an ACD group

Note

For more information about a setting or a field, click on the command link to open the online help system.

#### Actions

Submit |  | To send your changes to the system. |
Reload |  | To load the current parameters without accepting the changes. |
Back |  | To return to the CTI Groups dialog. |

Revision: B © Ericsson Enterprise 2003