BusinessPhone Communication Platform 5.1
Commands > Commands 3000...3999

## 3904
ACD queue exit announcement reference

This command states the reference number of the voice announcement, which will be played, if the calling party will be offered to leave the ACD-queue.

The stated voice announcement is supplied according to the stated reference and will be played after the 2nd voice message (queue announcement, see command 3902).

The reference number is entered as: uuvv

where uu = 01 ( always )

vv = 01-32 ( VIEW command 4401 )

uuvv = 0000 ( no voice answer )

It is required that the stated reference (uuvv) has been recorded with a system telephone in accordance with command 4401 Voice Announcements.

Whether the leave ACD-queue announcement is played or not is determined by command 3833 ACD repetition rate of queue exit announcement.

It is required that ACD-group numbers have been created via command 5407 Create ACD group.

Minimum required authority level from telephone: No

Accessible via BMS: Yes

Revision: PD4 © Ericsson Enterprise 2003