BusinessPhone Communication Platform 5.1
Facilities

## Immediate Answer

## Definition

Immediate answer means that an internal call to a handsfree systemtelephone will result in automatic answer and that the telephone will be switched into the handsfree mode.

The systemtelephone operator also supports imediate answer also for external calls.

## Use

The function is used when it is to be possible to answer incoming internal calls without any action (e.g. when using a headset) by the called extension user.

The function requires that either a key be programmed for activation of immediate answer or that a intercom line be programmed individually for immediate answer.

### With function key

If immediate answer is activated via a function key, all internal calls that are presented to Line 1 will be handsfree.

### Intercom key

If an intercom line is programmed for immediate answer, this traffic function will be presented as immediate answer.

This function can be utilised for example when one desires immediate answer on an intercom line between an executive and a secretary but does not require the function for other internal calls.

See also under Intercom (266/155 34-ASB 150 02).

## Operation

### Economy plus, Standard and Executive telephone

Incoming internal calls are presented in the handsfree mode on Line 1 without any active measure on the part of the called extension user.

The call is announced by a short tone burst to both caller and called party.

### Activation of immediate answer

This function requires a key to be programmed for switching to immediate answer mode.

1. Press relevant key.

- As confirmation the key lamp lights and glows steadily.

### Deactivation of immediate answer

1. Press the key once more.

- The lamp extinguishes.

Note

The procedur of activation and deactivation is obsolet, if the extension is configured for permanent immediate answer. It is also obslet for the Intercom function due to the fact that this function has its own immediate answer definition.

### To receive transferred external calls

If an internal party wishes to transfer an external call to an extension in the immediate answer mode, the latter must first press the 2nd and Transfer-key to accept the call (not relevant if the extension is configured for permanent immediate answer).

This is necessary in order to prevent the transfer of external calls to extensions in the immediate answer mode when the user is absent.

### Operator

Activation and deactivation will be performed via the Operator settings

## Capacity

Each extension with a handsfree telephone can utilise immediate answer.

## Limitations

Only internal calls, via Line 1 and intercom line, are presented for immediate answer.

Calls on Line 2, external calls, calls extended by the OPERATOR and callbacks are always announced by ring signals.

If the OPERATOR calls an extension or announces an external call, immediate answer is obtained.

Calls to Line 2 are always announced by ring signals and must be answered by pressing the key.

It is therefore recommended that Line 2 be blocked for calls if manual answer of internal calls is to be avoided.

Permanent Immediate Answer (see command 0181) is not applicable in Hotel environment.

## Programming

0181 |  | Permanent immediate Answer allowed?

0301 |  | Function of key

Enter function immediate answer = 28

0303 |  | Ringing alternative

Enter ring type = 5

Note

The system accepts digit 5 for other traffic functions also, for example supervision and trunk, but then supplies the ring function as if digit 1 had been programmed.

### Individual programming

The function can also be defined via individual programming.

See document Facility Description - General (155 34-ASB 150 02 Uen).

## Equipment

Systemtelephone with handsfree function.

Revision: D © Ericsson Enterprise 2003