BusinessPhone Communication Platform 4.0
Commands > Commands 3000...3999

## 3820
Postprocessing (clerical) time

This command is used to state the supervision time before the next call is presented to the ACD-operator after a terminated call. The time can be ignored by pressing a postprocessing key if the ACD-operator is equipped with such a key.

Range of values: 0-255 seconds.

If call code is required (see command 3822 Call code required) after termination of an ACD-call, then the range of this parameter is set to 5-255 seconds to have enough time for entering a complete call code.

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: A © Ericsson Enterprise 2003