BusinessPhone Communication Platform 4.0
Facilities

## Call Pick-up – Extension Group

## Definition

Call pick-up extension group (answer by any extension that is a member of the group) denotes a group of extensions whose members, by dialling a special answer code, can pick up a call ringing at another group member.

## Use

A call pick-up extension group can be used when a group of extension users perform similar duties.

Any extension in the group can then answer calls to other extensions in the group. The function is intended in particular for those applications for which it is not desirable to designate a key for every other extension in the group.

See also facility description Supervision (463/155 34-ASB 150 02 Uen).

## Operation

### All telephones

If you identify a call to another extension in the group, you can pick up the ringing call by calling the answer code on your own telephone:

1. Lift handset
2. Dial digit for answer (normally 8).

- Answering party gains speech connection with caller and ring signals at first called extension cease

#### Display information

On a telephone with display, the following message is obtained on answer:

- Row two of the display shows conversation partner
- Top row shows first-called extension

If the answer code is dialled when no ringing call exists, congestion tone will be heard.

## Capacity

The maximum permitted number of answer groups is 16.

The maximum permitted number in each group is 20.

## Limitations

Only calls that ring on Line 1 or Line 2 can be picked up.

If more than one extension in the group has an unanswered call one of the calls will be picked up on an arbitrary basis.

Calls can be picked up irrespective of the answering extension's category.

Each extension can be member of an optional number of groups.

## Programming

Following commands are only accessable via BMS/RASC:

5405 |  | Create Call Pickup Code

5406 |  | Create call pickup ext. group

5505 |  | Delete group call pick up code

5506 |  | Delete call pickup ext. group

5614 |  | Alter group call pickup no.

Following command is accessable via BMS/RASC and the Telephone:

4201 |  | State members in group

## Equipment

None.

Revision: C © Ericsson Enterprise 2003