BusinessPhone Communication Platform 4.0
Facilities

## Configuration Manager

BusinessPhone Configuration Manager: “Simple, fast system configuration”

## Definition/Use

The BusinessPhone Configuration Manager allows end-users to configure their BusinessPhone system from within the familiar Windows environment. It simplifies and speeds up all the configuration facilities that were previously only available from system telephones, and more. BusinessPhone Configuration Manager is especially useful for dynamic organizations, such as call centres, who need to make frequent and fast changes to extension-user data and other system parameters.

The BusinessPhone Configuration Manager, Version 1.1 is available in 4 different languages:

- English (EN)
- German (DE)
- Spanish (ES)
- Italian (IT)

## Operation

BusinessPhone Configuration Manager makes BusinessPhone system configuration quick and simple enough for any Windows user to handle. Functions such as establishing PBX and call pick-up groups, defining class of service, entering common abbreviated numbers and assigning function keys can all be carried out from easy-to-follow screen-based windows and menus, in a choice of languages.

Apart from making configuration functions previously only accessible from system telephones available in a user-friendly Windows environment, BusinessPhone Configuration Manager provides many new capabilities. Context-sensitive help with examples, and “wizard”-like utilities guide even the most inexperienced users through configuration tasks.

Templates can be set up, and easily modified, for fast and accurate configuration of extension-user data. The screen graphics can even emulate the system telephone keypad for users who are more comfortable with configuring the system in this way.

Using BusinessPhone Configuration Manager, users can adapt key system parameters to suit their own particular operational needs. Built-in security procedures, with the ability to define different levels of user access rights, protect sensitive areas of the system such as signalling schemes and trunk configuration from erroneous handling. For example, some users could be allowed to configure only their own extensions, while an administrator would have access to all extensions.

BusinessPhone Configuration Manager is available in two functionality packages. The Standard package provides configuration of the extension-user's own telephone functions, and allows the export and import of directory data. The Full package enables all telephone and system functions to be configured, including those for Direct Inward System Access and trunk lines. Configuration of BusinessPhone Hospitality and Call Centre solutions can also be carried out from the Full Configuration Manager package. The Standard package can be upgraded to the Full package if required.

BusinessPhone Configuration Manager offers migration to the full BusinessPhone operation and maintenance system (RASC) and integration with the MD110 DNA application. This makes BusinessPhone Configuration Manager a future-safe investment.

### System features and functions

BusinessPhone Configuration Manager runs on a standard PC or workstation running under MS Windows NT4.0 (Service pack 3 or higher) MS Windows 95/98 and MS Windows 2000. The application is enabled by plugging the appropriate copy protection device, with software licence, into the host PC.

Communication with the BusinessPhone main system is made via the existing V.24 serial interface, using the existing RASC communication protocol – so no further hardware or software is required.

When the user logs into the BusinessPhone Configuration Manager for the first time, the configuration database and the system to which it belongs can be selected from the pull-down list or from a line menu. Once the system has been selected, further options for configuration of extensions, system data, groups, and so forth, are also available from a menu or tree/grid view. The Standard package offers a more limited range of menu options.

System configuration data may be easily uploaded to and downloaded from the BusinessPhone system and several BusinessPhone systems may be configured from a single BusinessPhone Configuration Manager workstation.

## Capacity/Limitations

The main functions provided by BusinessPhone Configuration Manager Standard package are:

- configuration of digital and analogue extensions
- directory data import and export
- context-sensitive, on-line help with explanations and examples of configuration tasks
- choice of menus, trees or graphical representation of system telephone on screen for user configuration

and with the Full package:

- overview and configuration of system data, including

- class of service
- TCD tables
- traffic groups
- PBX groups
- call pick-up groups and their members, and
- loudspeaker paging groups and their members

- configuration of common abbreviated dialling numbers
- overview of free and configured trunks, with the capability to define answering and rerouting positions
- handling of configuration template files
- data upload to and download from central system
- configuration of Hospitality and Call Centre functions

## Programming

None

## Equipment

### BusinessPhone system requirements

- BusinessPhone 250
- BusinessPhone 50

- (Version 1.0 or higher)

### PC requirements

#### Minimum hardware requirements

- IBM-compatible PC with Pentium II 233 MHz processor
- 64 MB RAM
- 300 MB free hard disk space (2.2 GB recommended)
- one V.24 serial port

#### Minimumsoftware requirements

- MS Windows NT4.0 (Service pack 3 or higher)
- MS Windows 95
- MS Windows 98
- MS Windows 2000

MS Windows NT4.0 and MS Windows 98 are recommended!

### Application options

- Standard functionality package
- Full functionality package

For both application options are available the user can choose between following languages: EN, DE, ES and IT.

Revision: B © Ericsson Enterprise 2003