BusinessPhone Communication Platform 4.0
Facilities

## Telephone Directory

## Definition

Telephone directory is a list of telephone numbers consisting of two parts:

- internal directory that includes directory numbers with the corresponding names, such as:

- Trunk number
- Extension number
- Fictive number
- Group number
- Voice answer number
- ACD-group number
- predefined directory number

- external directory that handles all common abbreviated numbers.

## Use

It is possible to search by name through the internal or external telephone directory for a directory number, and to call them directly.

The directory number information shown on the display can be organized in fields with different significances.

Searching in the directory book can take place in any field or in combinations of fields, for example searching by name, by surname, or by name and surname.

In order to be shown in the directory book, the directory numbers have to have an assigned name string and the visibility parameter must be set.

In conjunction with the function “DISA with password control” it is a must that all extensions having access to the DISA function are also available in the directory book.

### Printout

The function allows to print out the whole telephone directory in alphabetic order.

## Operation

In idle state the display (if any) of each extension will show only the two first fields’ information of the corresponding directory number.

In cases of long information in these two fields (of course less than 35 characters altogether), the telephone sets with a 40-characters display will show just the first 20 characters; the telephone sets with a 20-characters’ display will show just the first 12 characters.

The telephone directory can be used if the “directory” (=Menu key 1) option is shown in the menu line of the display:

### Searching

By pressing directory-key (F1) the display shows:

internal |  | = internal directory

external |  | = external directory

At this step you can choose between internal and external dir. by pressing the corresponding menu key.

### Search criteria

It is possible to scroll through the whole of the telephone directory or to search for a certain character or combination of characters. The result is a limited number of records that will serve as a basis for another search if desired/needed. You can search in a certain field or in a combination of fields.

#### Searching through the directory records

After choosing the searching area (internal or external directory) the procedure continues as follows:

1. Press search-key of the menu.

- The display shows the first record (in alphabetic order) stored in the surname’s field.

backward |  | = Scrolls to the previous name

forward |  | = Scrolls to the next name

call |  | = Calls displayed directory number

disconn |  | = Quit

A warning tone will be heard at the end of the records list.

#### Searching for the first character in the field

After choosing the searching area (internal or external directory) the display shows:

Enter the relevant character (or combination of characters) at the first position in the field, i.e. you want to search through the names starting with “B”.

Press search-key

The display shows the first record to start with the selected character or combination of characters (in our case with B). Following menu keys are available:

backward |  | = Scrolls to the previous name

forward |  | = Scrolls to the next name

call |  | = Calls the current directory number

disconn |  | = Quit

A warning tone will be heard at the end of the records list.

Note

In order to shorten the searching procedure you can enter more than one character to search for.

#### Searching in other fields

For example, if you want to find a person working in a certain department you can proceed as follows:

Press “+” key to mark the next field.

| Technical Name | Key | Key
Executive | DBC 213 | + | -
Executive | DBC 662 | Save | 2’nd
Executive | DBC 753 | Read | Dial
Operator | DBC 214 | + | -
Operator | DBC 663 | Save | 2’nd
Operator | DBC 754 | Iden. | Dial

Enter the search character(s) and press search-key. The display now shows the first person (the first alphabetically) working in that department.

backward |  | = Scrolls backward

forward |  | = Scrolls forward

call |  | = Calls displayed directory number

disconnect |  | = Quit

#### Searching in some fields simultaneously

When searching for a certain person it can be easier to state the first surname letter in the surname field and the first name letter in the first-name field.

Example:

To search for Johnson Andrew.

1. Key “J” for surname.
2. Enter one space to jump in the third field.
3. Key “A” for first-name.
4. Press F3 (search) (Enter is also possible for OPERATOR) to start searching.

The system now shows the first person with the above mentioned combination with following menu-keys:

backward |  | = Scrolls backward

forward |  | = Scrolls forward

call |  | = Calls displayed directory number

disconnect |  | = Quit

No record fulfils the search criteria.

For the display shows: “SORRY - NO SUCH NAME”

return |  | = one level back to enter a new search query

To finish the procedure press “disconnect”.

## Capacity

The internal directory has a maximum of 400 available positions for directory records.

Each directory record can consist of a maximum of 35 characters name-strings which can be organized in an optional number of fields.

Two fields are standard:

- Surname
- First name

The external directory has a maximum of 450 positions for common abbreviated numbers’ records.

Each directory record consists of a 35 characters name-string, which can be organized in an optional number of fields.

## Limitation

Because of the storage capacity limitations only 15 simultaneous connections to the internal directory are possible.

For the same reason only 11 simultaneous connections to the external directory are possible.

User defined characters cannot be sent in case of external calls, but they will be converted into “ - ” characters.

## Programming

### Individual extension settings for EXECUTIVE and OPERATOR telephones

0183 |  | Directory book allowed

6501 |  | Directory name

6510 |  | Administrative data for short numbers

6601 |  | Administrative data for extension

## Equipment

The function requires an EXECUTIVE Telephone or an OPERATOR’s Console.

Revision: E © Ericsson Enterprise 2003