BusinessPhone Communication Platform 4.0
Signal Types, Internal Messages and CSW-Blocks > Internal Messages - Info Codes > Sorted by Info code

## 37 PESGLOBAL

01h PESACDQUELEN |  | Present queue length of every ACD group |
02h PESACDAGSTAT |  | Status of an ACD agent monitored by ACD supervisor |
03h PESACDGRPINFO |  | Parameter of all ACD groups |
04h PESACDCLERTIM |  | Clerical time of all ACD-groups |
05h PESACDCOMINFO |  | Common ACD parameter |

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