BusinessPhone Communication Platform 4.0
Commands > Commands 3000...3999

## 3811
Supervision time, T2, for statistics

Time T2 is a time that is initiated in a call to an ACD-operator. The number of calls answered before and after the time T2 is registered. This command is used to alter the supervision time T2 for ACD-statistics. Range of values 1 255 seconds.

See commands 3814 Number of abandoned calls before time T2 and 3815 State number of abandoned calls after time T2.

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: A © Ericsson Enterprise 2003