BusinessPhone Communication Platform 4.0
Facilities

## Call Information Logging (CIL) Function

## Definition

Call Information Logging, hereafter refered to as CIL, constitutes the possibility to register (log) call data for all calls or certain types of calls.

Printouts and storage of call data require the connection of a peripheral unit.

## Use

The CIL-function is used in those applications where monitoring of costs for individual calls is desirable or when it is desired to apportion telephone costs fairly within the organisation (company).

A connected CIL-computer enables stored call records to be sorted according to various sorting concepts.

It is then possible to obtain daily and monthly reports for the entire organisation or individual departments.

The CIL-function also registers entered account numbers, which facilitates the sorting of call records by account.

It is possible to decide whether all calls shall be logged or, e.g., external calls only.

The CIL-function can also be used in conjunction with hotel systems.

See also facility description Hotel, document 241/155 34-ASB 150 02 Uen.

### Function

#### Output format

For a detailed description of the various output formats, see documents “Interwork Description” (1 - 9/155 19-ASB 150 02 Uen). These documents are only for "internal information" and therefore have to be ordered separately. Please contact your local supplier in this respect.

All of the call types that have been selected for logging are presented to the output port.

Each call, internal, external or inquiry call initiates a call record in which data relevant to the call is logged.

Each call record is logged with the following data:

Field | Explanation
Date | Is stated with year, month and day (yymmdd).
End time | Is stated in hours and minutes (hhmm).
Caller’s number | 4 digit field, containing caller’s number (0-9999).
Call duration | The call duration is calculated when a call ends and is presented in hours, minutes and seconds (hhmmss).
Meter pulses | If the public exchange sends metering pulses these are registered here (0-9999).
Dialled access code | 4 digit field containing the dialled route access number of the trunk lines (0-9999).
Dialled number | Dialled external number with a maximum of 24 digits. Internal number for incoming external traffic or internal call.
Information letter | This letter provides status information concerning the type of call.
Account code | Digit combination entered by caller. 1 - 15 digits.
Authorisation code | When authorisation code is used for outgoing calls, this 4 digit field will contain the directory number of the extension telephone via which the call is conducted (0-9999).
Queue time, answer | The time from which ringing is registered until the call is answered. Minutes and seconds (mmss).
Costs | 11 digits field that state the value of costs with the range of 0-99999999999.
Cost state | One character for cost state information with following values: - The “cost of the call” is calculated internally by ASB15002. -The “cost of the call” is received from network.
Trunk number | 4 digit field containing the directory number of the seized trunk line (0-9999).
Sent access code | 4 digit field containing the selected route access number of the trunk line (0-9999).
Sent number | 24 digit field containing the sent number. If Least Cost Routing will not be used this field has the same content as the fiel "Dialled number".
A-number | 20 digit field containing the A-number.

## Capacity

A maximum of two peripheral units (CIL-computer and/or printer) can be connected.

These can have parallel output.

## Limitations

The system is equipped with a number of buffers that can store call records if the output port is blocked temporarily.

When a call is transferred, a new call record is initiated for each new completed transfer.

## Programming

Following commands are only accessable via RASC.

A number of parameters has to be programmed, in order for the output to the connected external equipment to function for individual desires.

- Output criteria to determine which types of calls that are to be printed out.
- Communication channels for outputs
- Format for output

### Output criteria

You can program which types of calls that are to be registered and printed out. The following types can be programmed:

- Internal calls
- Incoming external calls
- Outgoing external calls

You can also determine if the output is to take place after a certain call time, or after the reception of a certain number of meter pulses / costs.

The output can also be made dependent on the first digit in the external number.

6201 |  | Log internal calls ?

6202 |  | Log incoming calls ?

6301 |  | Log outgoing calls ?

6302 |  | Log duration time

6303 |  | Log minimum meter pulses

6332 |  | Log minimum cost

6304 |  | Bar outgoing calls ?

6305 |  | Dialled number suppress

6306 |  | Log dialled numbers beginning with 0

6307 |  | Log dialled numbers beginning with 1

6308 |  | Log dialled numbers beginning with 2

6309 |  | Log dialled numbers beginning with 3

6310 |  | Log dialled numbers beginning with 4

6311 |  | Log dialled numbers beginning with 5

6312 |  | Log dialled numbers beginning with 6

6313 |  | Log dialled numbers beginning with 7

6314 |  | Log dialled numbers beginning with 8

6315 |  | Log dialled numbers beginning with 9

6203 |  | Block log output ?

### Communication channels

6006 |  | Device type

6007 |  | Character set

6009 |  | Baud rate

6010 |  | Master/Slave

6011 |  | Autoselect allowed

Set this command to NO.

6012 |  | Route on request

6401 |  | Initiate I/O ports

6402 |  | Activate I/O ports ?

### Format for output

6403 |  | Format table

6404 |  | Lines per page

#### Alarm functions at output

6405 |  | I/O time supervision

6406 |  | Automatic I/O activation

## Equipment

The CIL-function requires a V.24-port on the CPU-D_ board or an AUX board, and a peripheral unit, that is CIL-computer and/or printer.

Revision: E © Ericsson Enterprise 2003