BusinessPhone Communication Platform 4.0
Commands > Commands 3000...3999

## 3825
Overflow time

The incoming ACD-call will be overflowed if the expected waiting time in queue is longer or equal than the programmed overflow time.

The time can be 1-23 minutes. (0 means criteria not active.)

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: A © Ericsson Enterprise 2003