BusinessPhone Communication Platform 4.0
Commands > Commands 3000...3999

## 3826
Individual greeting per agent

The individual greeting is a personal voice greeting which is played after the ACD answer announcement (command 3903 ACD agent answer announcement).

Value equal NO states no individual greeting per agent is used.

Value equal YES states individual greeting per agent is used. The agent number be entered during logging in phase of the ACD-agent. Further the personal voice announcement must be recorded. When the voice announcement is not recorded, the ACD answer announcement will not be played as well. The personal voice announcement claims VMU-HD.

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: A © Ericsson Enterprise 2003