BusinessPhone Communication Platform 4.0
Commands > Commands 5000...5999

## 5427
Create common mailbox

In ASB 15002 it is possible to define a common mailbox. A common mailbox is a part of the message system. An extension has the opportunity to make a diversion or a follow-me to a common mailbox. A diverted external caller then has the possibility to leave a voice message in the common mailbox. It is also possible for an extension to leave a call-me or a voice message in the common mailbox. By dialling directly, the directory number of the common mailbox the messages stored in the mailbox can be retrieved.

Several extensions can have access to a common mailbox at the same time. The total number of common mailboxes is 16. This makes possible that each tenant group or ACD agent group has a common mailbox.

Note

Command 5527 Delete common mailbox number is used to delete the directory number for this facility.
Command 5627 Alter common mailbox directory number is used to alter the directory number for this facility.

Minimum required authority level from telephone: No

Accessible via BMS: Yes

Revision: A © Ericsson Enterprise 2003