BusinessPhone Communication Platform 4.0
Commands > Commands 3000...3999

## 3711
Non ACD callcode request ?

This is used to state if the ACD-agent has to enter a callcode after disconnection of an outgoing extrnal non ACD-call. That is only possible in ACD-agent state ‘pause’. All non-ACD traffic, that are handled by an extension active as an ACD-agent, are non-ACD calls. Callcode can be used after the post-processing program and thereby shows statistics over which type of facility is most common.

Minimum required authority level from telephone: 1

Accessible via BMS: Yes

Revision: A © Ericsson Enterprise 2003