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So now that we've made it all the way
through our troubleshooting tickets, hopefully
you were able to bring something away
from this that can help you with your troubleshooting skills.
As I said during the introduction,
don't forget that looking at things like log files
should always be our first stop when
it comes to troubleshooting.
Again, we didn't do that through this skill
because we wanted to look at things
in more interesting ways.
But that should always be a go to.
Also, it's always a good idea to verify tickets.
We did that on each ticket as we went through.
Always verify the problem.
First, somebody else may have already fixed it.
Second, the person who told you about the problem, the ticket
itself, in other words, could actually
be incorrect or not accurate.
So we always want to start by verifying the issue
as well mostly because trying to find
a problem that doesn't exist is really one of the hardest
problems in the world to find.
So we want to make sure that there really
is a problem before we start trying to troubleshoot
said problem.
So all of that said, that concludes this skill.
I hope you were able to pull something useful out of this
to use in your day to day careers.
Congratulations on completing BGP troubleshooting.
I hope this has been informative for you,
and I'd like to thank you for viewing.