> # Call Home Message Levels

> Call Home messages (sent for syslog alert groups) have the syslog severity level mapped to the Call Home message level (see the "Syslog-Based Alerts" topic).

> This section discusses the severity levels for a Call Home message when using one or more switches in the Cisco MDS 9000 Family and the Cisco Nexus 5000 Series. Call Home message levels are preassigned per event type.

> Severity levels range from 0 to 9, with 9 having the highest urgency. Each syslog level has keywords and a corresponding syslog level.

> Note Call Home does not change the syslog message level in the message text. The syslog message texts in the Call Home log appear as they are described in the Cisco MDS 9000 Family and Nexus 7000 Series System Messages Reference.

> Note Call Home severity levels are not the same as system message logging severity levels (see the Cisco MDS 9000 Family and Nexus 7000 Series System Messages Reference).

> Table 4-3 Severity and Syslog Level Mapping
> Call Home Level | Keyword Used | Syslog Level | Description
> --- | --- | --- | ---
> Catastrophic (9) | Catastrophic | N/A | Network wide catastrophic failure.
> Disaster (8) | Disaster | N/A | Significant network impact.
> Fatal (7) | Fatal | Emergency (0) | System is unusable.
> Critical (6) | Critical | Alert (1) | Critical conditions, immediate attention needed.
> Major (5) | Major | Critical (2) | Major conditions.
> Minor (4) | Minor | Error (3) | Minor conditions.
> Warning (3) | Warning | Warning (4) | Warning conditions.
> Notify (2) | Notification | Notice (5) | Basic notification and informational messages. Possibly independently insignificant.
> Normal (1) | Normal | Information (6) | Normal event signifying return to normal state.
> Debug (0) | Debugging | Debug (7) | Debugging messages.

> Copyright 2010-2015, Cisco Systems, Inc. All rights reserved.