# Global Call Home Configuration

## Navigation

Right-click the device and then select Configure > System Log > Call Home Facility > Global Call Home Configuration.

The following information is displayed:

- Call Home Status (callHomeEnable)

- Trigger for Call Home Alert (callHomeAlertAction)

- Status of Call Home Alert (callHomeAlertActionStatus)

- Alert Action Failure Cause (callHomeAlertActionFailureCause)

- Server Notification Status (ccmEnableSmtpServerNotif)

- Last Alert Instant (callHomeLastAlertSent)

### Call Home Status (callHomeEnable)

Enables/disables the CallHome infrastructure on the local device.

### Trigger for Call Home Alert (callHomeAlertAction)

This object acts as a trigger by which the generation of a particular alert type can be verified. Specifically, setting this object triggers the transmission of a CallHome message for the specified alert type so that the CallHome backend is activated.

- When the value of this object is noOp, no action is taken.

- When read, the value of the object is always noOp.

### Status of Call Home Alert (callHomeAlertActionStatus)

Indicates the status of the last CallHome test invocation. There are four possible values:

- unknown (1)

- successful (2)

- inprogress (3)

- failed (4)

When the value of this object is failed, callHomeAlertActionFailureCause provides the failure cause.

To find out the test result, management stations can read the value of this object after a successful set to callHomeAlertAction.

### Alert Action Failure Cause (callHomeAlertActionFailureCause)

Indicates the failure cause for the last CallHome test invocation. This object is valid only if the value of callHomeAlertActionStatus is failed.

### Server Notification Status (ccmEnableSmtpServerNotif)

Indicates whether the device generates ccmSmtpServerFailNotif notifications. When the value of this object is false, notifications are not generated.

### Last Alert Instant (callHomeLastAlertSent)

Value of sysUpTime when the last CallHome alert was sent.