# Billing Agent Statistics

From this dialog box, you can monitor the traffic statistics for the selected billing mediation agent (BMA) in real time.

## Navigation

1. Right-click the device, then select Configure > Content Services Gateway.

2. With a content services gateway (CSG) module selected, click Billing Agents.

3. With a BMA selected, click Monitor.

The following information is displayed:

> Lost Records (csgAgentLostRecords)

> Records Sent (csgAgentTotalSent)

> ACKs Failed (csgAgentFailAck)

> Msgs. to be ACKed (csgAgentOutstanding)

> Agent High Water (csgAgentHighWater)

> Bad Records Received (csgAgentBadRecord)

> Msgs. Retransmitted (csgAgentRetransmit)

### Lost Records (csgAgentLostRecords)

Total number of records lost since system initialization or the last time the counter wrapped.

### Records Sent (csgAgentTotalSent)

Total number of records sent to the BMA.

### ACKs Failed (csgAgentFailAck)

Number of acknowledgments received from the BMA for which there are no outstanding requests.

### Msgs. to be ACKed (csgAgentOutstanding)

Current number of messages waiting to be acknowledged.

### Agent High Water (csgAgentHighWater)

Highest number of messages waiting to be acknowledged. The only write operation allowed for this object is to reset its value to zero.

### Bad Records Received (csgAgentBadRecord)

Number of bad records received. These are records in which the content services gateway detected an error while attempting to decode the contents.

### Msgs. Retransmitted (csgAgentRetransmit)

Number of messages retransmitted to the BMA.